Veterans Experience Office (VEO) Contact Center Amendment 0004
| Location: | District of Columbia |
|---|---|
| Posted: | May 7, 2026 |
| Agency: | VETERANS AFFAIRS, DEPARTMENT OF |
| Type of Contract: | Awards |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | 36C10X26C0006 |
| Publication URL: | To access bid details, please log in. |
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Active
Contract Opportunity
Notice ID
36C10X26C0006
Related Notice
36C10X25R0032
Contract Line Item Number
36C10X26C0006
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
SAC FREDERICK (36C10X)
Award Details
General Information
Classification
Description
Contact Information
History
- Contract Award Date: May 07, 2026
- Contract Award Number: 36C10X26C0006
- Task/Delivery Order Number:
- Contractor Awarded Unique Entity ID: JFXGULLQJJQ4
- Contractor Awarded Name: ENCORE JV1 LLC
- Contractor Awarded Address: Chantilly , VA 20151 USA
- Base and All Options Value (Total Contract Value): $153,010,317.05
- Contract Opportunity Type: Award Notice (Original)
- Original Published Date: May 07, 2026 11:47 am EDT
- Inactive Policy: 15 days after contract award date
- Original Inactive Date: May 22, 2026
-
Initiative:
- None
- Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
- Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
-
NAICS Code:
- 561422 - Telemarketing Bureaus and Other Contact Centers
-
Place of Performance:
Washington , DCUSA
This was competitvely awarded. The award is Hybrid Firm-Fixed Price and Labor Hour Contract.
Attachments/Links
Contracting Office Address
- 5202 PRESIDENTS COURT SUITE 103
- FREDERICK , MD 21703
- USA
Primary Point of Contact
- Michael Stevens
- michael.stevens5@va.gov
- Phone Number 2028767185
Secondary Point of Contact
- Caitlin Ruc
- Caitlin.Ruc@va.gov
- Phone Number 202-281-0997
- May 07, 2026 11:47 am EDTAward Notice (Original)
- Oct 01, 2025 12:00 am EDT Combined Synopsis/Solicitation (Updated)
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