Veterans Experience Office (VEO) Contact Center Amendment 0004

Location: District of Columbia
Posted: May 7, 2026
Agency: VETERANS AFFAIRS, DEPARTMENT OF
Type of Contract: Awards
Type of Government: Federal
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: 36C10X26C0006
Publication URL: To access bid details, please log in.
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Veterans Experience Office (VEO) Contact Center Amendment 0004
Active
Contract Opportunity
Notice ID
36C10X26C0006
Related Notice
36C10X25R0032
Contract Line Item Number
36C10X26C0006
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
SAC FREDERICK (36C10X)
Award Details
  • Contract Award Date: May 07, 2026
  • Contract Award Number: 36C10X26C0006
  • Task/Delivery Order Number:
  • Contractor Awarded Unique Entity ID: JFXGULLQJJQ4
  • Contractor Awarded Name: ENCORE JV1 LLC
  • Contractor Awarded Address: Chantilly , VA 20151 USA
  • Base and All Options Value (Total Contract Value): $153,010,317.05
General Information
  • Contract Opportunity Type: Award Notice (Original)
  • Original Published Date: May 07, 2026 11:47 am EDT
  • Inactive Policy: 15 days after contract award date
  • Original Inactive Date: May 22, 2026
  • Initiative:
    • None
Classification
  • Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
  • Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
  • NAICS Code:
    • 561422 - Telemarketing Bureaus and Other Contact Centers
  • Place of Performance:
    Washington , DC
    USA
Description

This was competitvely awarded. The award is Hybrid Firm-Fixed Price and Labor Hour Contract.


Attachments/Links
Contact Information
Contracting Office Address
  • 5202 PRESIDENTS COURT SUITE 103
  • FREDERICK , MD 21703
  • USA
Primary Point of Contact
Secondary Point of Contact
History
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