Public Health Community Health Worker Services

Project Description: Montgomery County’s Department of Health and Human Services (HHS) Office of Public Health seeks to collaborate with well-established Community Based
Organizations (CBO) to secure Community Health Worker (CHW) services to support community-based outreach, education, access to care, and advocacy to improve
health outcomes among priority populations. The two primary areas of focus include:
Access to care/support services
• CHWs will provide navigation health services. Examples include primary care, health screenings, immunizations, maternal and infant health care, and services that address ongoing barriers to health care
o Care Navigation - Assisting individuals in finding appropriate health care providers, scheduling appointments, understanding treatment options, navigating health care systems, completing paperwork, and understanding medical options
o Care Coordination – Connecting individuals with community resources such as health care services, social services, and transportation assistance.
o Support and advocacy – Providing ongoing support to individuals in treatment, advocating for their needs, and addressing barriers to care.
o Outreach and Engagement – Identifying individuals in need of health care services and educating them on available services and encouraging preventative care.
o Cultural Competency – Providing culturally sensitive health information to support based on community language, culture, and social norms
Health education
• CHWs will provide evidence-based disease prevention and management education. Examples include chronic disease and infectious disease education, and preventative mental, social and physical wellness education
o Health Education and Promotion – Conduct workshops, seminars, and awareness campaigns. Include nutrition, physical activity, and preventive screenings
o Communicable and Non-Communicable Disease Prevention Programs – Provide vaccination clinics, screenings, infectious disease education (STIs, respiratory, vaccine-preventable conditions), chronic disease management programs (obesity, diabetes, asthma, hypertension, cardiovascular disease) and preventive mental, social, and physical wellness education
o Outreach and Engagement – Identify underrepresented individuals in need of health education services. Partner with community organizations to promote health awareness and implement preventive programs