Service Desk- Peace Corps Help Desk Services

Location: Pennsylvania
Posted: Sep 22, 2025
Agency: PEACE CORPS
Type of Contract: Awards
Type of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: 63026-25
Publication URL: To access bid details, please log in.
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Service Desk- Peace Corps Help Desk Services
Active
Contract Opportunity
Notice ID
63026-25
Related Notice
Department/Ind. Agency
PEACE CORPS
Sub-tier
PEACE CORPS
Office
PEACE CORPS OACM
Award Details
  • Contract Award Date: Sep 12, 2025
  • Contract Award Number: 47QTCA19D00CL
  • Task/Delivery Order Number: 1145PC25F0821
  • Modification Number:
  • Contractor Awarded Unique Entity ID:
General Information View Changes
  • Contract Opportunity Type: Justification (Updated)
  • Updated Published Date: Sep 22, 2025 07:59 am EDT
  • Original Published Date: Sep 18, 2025 04:03 pm EDT
  • Inactive Policy: 30 days after published date
  • Updated Inactive Date: Oct 22, 2025
  • Original Inactive Date: Oct 18, 2025
  • Authority: Follow-on Delivery Order Following Competitive Initial Order
  • Initiative:
    • None
Classification
  • Product Service Code: DE01 - IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
  • NAICS Code:
    • 541513 - Computer Facilities Management Services
  • Place of Performance:
    Grove City , PA 16127
    USA
Description

The intent of this procurement is to outsource Peace Corps’ Domestic Customer Support and Services (DSS) function to a contractor who will implement industry best practices (Information Technology Infrastructure Library) to create efficiencies, reduce support costs, and improve customer satisfaction.


Attachments/Links
Contact Information
Contracting Office Address
  • 1275 FIRST STREET NE
  • WASHINGTON , DC 20526
  • USA
Primary Point of Contact
Secondary Point of Contact


History

Related Document

Sep 18, 2025[Justification (Original)] Service Desk- Peace Corps Help Desk Services
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