Request for Proposals - Web Accessibility and ADA Compliance Services

Location:	Illinois
Posted:	Apr 10, 2026
Due:	May 8, 2026
Agency:	Peoria International Airport
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services
Publication URL:	To access bid details, please log in.

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REQUEST FOR PROPOSALS

Web Accessibility and ADA Compliance Services

WCAG 2.1 Level AA — Title II of the Americans with Disabilities Act

Issued by:

Metropolitan Airport Authority of Peoria

6100 W. Everett McKinley Dirksen Parkway, Peoria, IL 61607

RFP Issued: Friday, April 10, 2026

Submissions Due: Noon (CST), Friday, May 8, 2026

Submit to: cbsloan@flypia.com | Phone: (309) 697-8272, Ext. 100

MAAP reserves the right to accept or reject any and all proposals, waive any formalities

and to accept the proposal determined to be in its best interest.

Metropolitan Airport Authority of Peoria — RFP: Web Accessibility & ADA Compliance Services

LEGAL NOTICE

REQUEST FOR PROPOSALS

The Metropolitan Airport Authority of Peoria (MAAP) is currently accepting proposals for the

following goods or services:

Web Accessibility and ADA Compliance Services

Proposals will be received until:

NOON, CST, Friday, May 8, 2026

Proposals may be submitted to the following location or via email:

MAAP Administrative Offices, Second Floor

General Wayne A. Downing Peoria International Airport

6100 W. Everett McKinley Dirksen Parkway

Peoria, IL 61607

cbsloan@flypia.com

Important Notes:

• MAAP bears no responsibility for emailed proposals that are not received.

• Emailed proposals with attachments greater than 12MB may not be received and no error

message will be generated. Vendors should confirm receipt if submitting electronically.

• RFP documents may be obtained by emailing cbsloan@flypia.com.

MAAP reserves the right to accept or reject any and all proposals determined to be in its

best interest.

TABLE OF CONTENTS

1. Introduction ............................................................................................................... 3

2. About This Document................................................................................................ 3

3. Project Objectives ..................................................................................................... 4

4. Scope of Digital Assets .......................................................................................... 4-5

5. Proposal Requirements.......................................................................................... 5-6

6. Evaluation Criteria..................................................................................................... 6

7. Project Timeline ........................................................................................................ 7

8. Budget ...................................................................................................................... 7

9. Submission Instructions ............................................................................................ 7

10. Terms and Conditions .............................................................................................. 8

11. Contract Terms ................................................................................................... 8-10

12. Signature Sheet * ................................................................................................... 11

* This form must be completed and included within your proposal.

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Metropolitan Airport Authority of Peoria — RFP: Web Accessibility & ADA Compliance Services

1. Introduction

The Metropolitan Airport Authority of Peoria (MAAP) is a municipal corporation created

under the laws of the State of Illinois. MAAP owns and operates two airports: General

Wayne A. Downing Peoria International Airport (PIA) on the southwest edge of the City

of Peoria, and Mt. Hawley Auxiliary Airport on the northern edge of the city.

PIA provides first-rate airline service to major connecting hubs and vacation

destinations. Air freight service is provided by UPS, serving Central Illinois with daily

flights to major freight hubs. General aviation is served by Byerly Aviation at PIA and by

MAAP at Mt. Hawley Airport. MAAP contributes nearly $580 million in annual economic

impact to the greater Peoria community.

In April 2024, the Department of Justice (DOJ) issued a Final Rule under Title II of the

Americans with Disabilities Act (ADA) requiring state and local government entities to

bring their web-based and digital services into compliance with Web Content

Accessibility Guidelines (WCAG) 2.1 Level AA standards. MAAP’s compliance deadline

is April 26, 2027. In response, MAAP is issuing this Request for Proposals (RFP) to

identify and select a qualified vendor to assist with all aspects of that effort.

2. About This Process

MAAP is seeking the most capable, experienced, and well-suited partner to guide the

organization through a complex compliance initiative and may not select a vendor solely

based on price.

Submissions will be evaluated on the quality and depth of each vendor’s qualifications,

proposed approach, relevant experience, and overall fit for MAAP’s needs. While cost

will be considered, it will not be the sole or primary basis for selection.

MAAP reserves the right to:

• Accept or reject any or all submissions at its sole discretion

• Waive technicalities if such waiver is in the best interest of MAAP and conforms to

local laws and ordinances

• Request additional information or clarification from any respondent

• Conduct pre-award interviews or presentations with shortlisted vendors

• Award to a single vendor or, if determined to be in MAAP’s best interest, issue

multiple awards

• Negotiate and/or establish the final contract amount with the selected vendor(s) to

reflect a maximum amount payable under the contract.

• Cancel this RFP at any time without obligation

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Metropolitan Airport Authority of Peoria — RFP: Web Accessibility & ADA Compliance Services

3. Project Objectives

MAAP’s primary objective is to achieve full compliance with WCAG 2.1 Level AA

standards across all digital platforms and public-facing content by the April 26, 2027

DOJ deadline. MAAP is seeking a vendor capable of delivering the following core

services:

• Comprehensive Audit: Vendor will conduct a thorough accessibility audit of all

digital assets identified in Section 4.

• Remediation: Provide technical remediation and implementation to bring all

platforms into compliance.

• Staff Training: Provide education and training for MAAP staff to understand,

maintain, and sustain compliance.

• Advisory Support: Provide ongoing guidance and consultation throughout the

compliance process.

• Future Compliance Roadmap: Develop sustainable measures to maintain

compliance beyond the April 2027 deadline, including optional ongoing audit and

re-certification services.

4. Scope of Digital Assets

The selected vendor will be responsible for assessing and remediating the following

digital properties and platforms currently in use by MAAP:

4a. Websites

• flypia.com (primary airport website, WordPress)

• fly3my.com (WordPress)

• rewards.flypia.com (WordPress)

• Third-party widget/plugin: Cirium (flight information display)

4b. Social Media Channels

• Facebook

• Instagram

• LinkedIn

• YouTube

4c. Digital Communications

• Email newsletters via Constant Contact

• Web-based surveys via SurveyMonkey

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Metropolitan Airport Authority of Peoria — RFP: Web Accessibility & ADA Compliance Services

4d. In-Terminal and Physical Digital Displays

• Public address (PA) announcement systems

• Flight Information Display System (FIDS)

• Entertainment TV System in Holdroom

Note: Some platforms — such as social media channels and third-party widgets — may present

limitations on the degree of direct remediation possible. Vendors should address their approach to these

constrained environments in their submissions.

5. Proposal Requirements

To be considered, respondents must demonstrate the capacity — through their own

staff or through specified third-party subcontractors — to perform all services described

in this RFP. Proposals should be clear, concise, and directly address each of the

following elements:

• Company Overview: A brief history of your organization, including years in

operation, size, and ownership structure. Describe your experience with Title II

ADA compliance projects, particularly those involving government or quasi-

governmental entities.

• Compliance Approach: A detailed description of your proposed methodology for

auditing, remediating, and certifying MAAP’s digital assets. Explain how your

approach addresses WCAG 2.1 Level AA standards, and how you handle

platforms where full remediation may be limited (e.g., third-party tools or social

media).

• Platform Recommendations: If your approach involves recommending changes

to existing platforms or tools, provide a clear explanation of those

recommendations and the rationale for why they are best suited to MAAP’s needs

and technical environment.

• Case Studies / Portfolio: Provide at least two examples of comparable

accessibility compliance projects you have completed, preferably for airports,

government entities, or public-facing organizations. Include links to live sites or

demos where available.

• Staff Training Plan: Describe the training program you will provide for MAAP staff.

Include format (in-person, virtual, self-paced), duration, materials provided, and

any ongoing support options.

• Ongoing Maintenance Options: Describe available maintenance and support

programs, both with and without a continued service contract. Include information

on tutorials, documentation, help desk access, and re-certification services.

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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Request for Proposals - Web Accessibility and ADA Compliance Services

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