RFP# 148-MAINT-056 Janitorial Services (with Addendum)

Location: North Carolina
Posted: May 6, 2026
Due: May 14, 2026
Agency: Asheville City Schools
Type of Government: State & Local
Category:
  • S - Utilities and Training Services
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  • RFP# 148-MAINT-056 Janitorial Services (with Addendum)

    Issue Date: 4/28/2026

    DUE DATE: 5/14/2026 at 2:00 pm

    Addendum 1 added on 5/6/2026 with Q&A.

    See attached PDF for full information.

  • Attachment Preview

    ADDENDUM #1 #148-MAINT-056
    PROJECT: Janitorial Services PROJECT
    The solicitation named above is modified as set forth in this Addendum. The original RFP Documents and
    any previously issued addenda remain in full force and effect, except as modified by this Addendum, which
    is hereby made part of the RFP. Proposer shall take this Addendum into consideration when preparing and
    submitting its Proposal.
    This Addendum #1 to the RFP# 148-MAINT-056 contains the following additions, clarifications and/or
    changes:
    Addresses answers to questions received.
    QUESTIONS received from one or more vendors. ANSWERS are in red font:
    1. I wanted to ask if you could provide any information regarding the current or previous janitorial
    services arrangement, such as the current provider and/or general contract structure, to better
    understand the scope and ensure an accurate and competitive proposal. Janitorial services are
    currently provided by The BUDD Group. However, the scope of services requested by this RFP are
    not the same as our current janitorial services being provided. The contents of the RFP are the only
    consideration to understand and ensure an accurate proposal.
    2. Is this intended to be a labor-only contract? Yes.
    3. Will ACS be providing consumables, equipment, and supplies? Yes, ACS will be providing
    consumables, equipment, and supplies.
    4. Do you require services 260 days or 210 days per year? Estimated 260 days per year, which is the
    approximate number of days minus weekends and minus 10 holidays per year.
    5. What is the anticipated contract value or budget range? We do not share budget estimates or
    ranges.
    6. What are the primary pain points or challenges with the current incumbent? The RFP is due to a
    change in the scope of work and not due to challenges with our current janitorial services provider.
    7. Do you require any day porters (e.g., 7:00 a.m. to 3:00 p.m.)? Yes, we require day and night
    custodians. Duty times may fluctuate based on activity times at the school on a given day or a given
    week.
    8. Can our cleaning team begin work at 4:00 p.m.? We require day and night custodians. Duty times
    may fluctuate based on activity times at the school on a given day or a given week
    9. What is the current contract value for this service annually? The scope of services requested by
    this RFP are not the same as our current janitorial services. The contents of the RFP are the only
    consideration to understand and ensure an accurate proposal.
    10. How many restrooms are included, and what is their total square footage? Please see campus map
    provided as an attachment in the RFP. Site Visits may be scheduled by contacting Tim Shelton, ACS
    Page 1 of 2

    Maintenance Director, at (828) 713-6430. While not required, it is highly recommended that all
    contractors familiarize themselves with the project.
    11. What is the total square footage of all buildings covered under this contract? Please see campus
    map provided as an attachment in the RFP. Site Visits may be scheduled by contacting Tim Shelton,
    ACS Maintenance Director, at (828) 713-6430. While not required, it is highly recommended that all
    contractors familiarize themselves with the project.
    12. I would like to confirm whether proposals may be submitted electronically via email, or if only
    sealed submissions are accepted. Proposals may not be submitted electronically via email. Only
    sealed submissions, received by the Purchasing Specialist not later than the due date and time on
    the RFP. Please see RFP for full information.
    Page 2 of 2

    STATE OF NORTH CAROLINA/ASHEVILLE CITY SCHOOLS
    REQUEST FOR PROPOSALS #148-MAINT-056
    PROJECT: Janitorial Services PROJECT
    USING AGENCY: Asheville City Schools ISSUE DATE: 4/28/2026
    Proposals subject to the conditions made a part hereof will be received until 2:00 pm, May 14, 2026 , for furnishing all
    labor, materials, equipment, and services incidental and implied, for completion of the project described herein.
    THE PROCUREMENT PROCESS
    The following is a general description of the process by which a firm will be selected to provide services.
    1. Request for Proposals is issued to prospective contractors.
    2. Site Visits may be scheduled by contacting Tim Shelton, ACS Maintenance Director, at (828) 713-6430.
    While not required, it is highly recommended that all contractors familiarize themselves with the project.
    Proposer is responsible for measuring actual square footage.
    3. The deadline for written questions is three (3) days prior to the due date.
    Chris Pohlman, Purchasing Specialist
    Phone: 828-350-6101
    Email: chris.pohlman@acsgmail.net
    4. All Proposals must be received by the Purchasing Specialist not later than the due date and time specified
    above, at which point all proposals will be immediately thereafter opened. Attendance by Proposers at the
    Public Opening is not required. Tabulations and award information may be obtained by written request.
    a. All submitted Proposals must include one (1) original and five (5) copies of the Proposal, for a total
    count of SIX (6). All Proposals must be fully sealed and reference RFP# 148-MAINT-056 on the
    outside of the package. Emailed proposal submissions will NOT be accepted. All sealed proposals
    should be clearly labeled with the following:
    Asheville City Schools
    Attn: 148-MAINT-056
    c/o Chris Pohlman
    85 Mountain Street
    Asheville, NC 28801
    b. Proposal Forms must be signed and dated by an official authorized to bind the firm. Unsigned
    proposals will not be considered.
    5. Proposals will be evaluated according to Experience and Qualifications; Technical Approach and Scope;
    Safety and Personnel; Cost and Value; References and Reliability. Award of a contract to one offeror does
    not mean that the other proposals lacked merit, but that, all factors considered, the selected proposal was
    deemed most advantageous to ACS.
    6. Asheville City Schools reserves the right to reject all offers when such rejection is deemed to be in the best
    interest of ACS.
    Asheville City Schools RFP# 148-MAINT-056: Page 1 of 9
    Janitorial Services PROJECT

    (NOTE: THE PROPOSAL FORM MUST BE FULLY EXECUTED AND RETURNED FOR CONSIDERATION)
    PROPOSAL FORM #148-MAINT-056
    Janitorial Services PROJECT
    DUE DATE: May 14, 2026 at 2:00 pm
    The undersigned having carefully read and considered the terms and conditions of the Contract Documents for the
    Janitorial Services PROJECT for Asheville City Schools, North Carolina, does hereby offer to perform such services on
    behalf of the District, of the type and quality and in the manner described, and subject to and in accordance with the
    terms and conditions set forth in the Contract Documents at the rates on the Proposal Forms hereinafter set forth.
    Proposer: ________________________________________________________________________________________
    Address: _______________________________________________________________________________________
    City/State/Zip: ___________________________________________________ Phone: __________________________
    MBE Status: ___________________ Fax: ______________________ Email: _________________________________
    Number of Years in Business: _____________________
    Number of Years Experience in similar projects: _____________________
    Required : Staffing Plan, including number of personnel assigned and supervisor structure.
    (Please attach extra sheets as needed).
    Required : Service Plan, including detailed description of how services will be delivered.
    (Please attach extra sheets as needed).
    Required : At least three (3) references for similar projects.
    (Please attach extra sheets as needed).
    $_______________ Monthly Cost for Janitorial Services at Asheville High School.
    $_______________ Hourly Cost for Additional Janitorial Services, as needed.
    Therefore, in compliance with this Request for Proposals, and subject to all conditions herein, the undersigned offers and
    agrees, if this proposal is accepted, to furnish the subject services for a cost not to exceed:
    By: (Signature) ___________________________________________________ Date: _________________________
    Printed Name ____________________________________________ Title: __________________________________
    END OF PROPOSAL FORM
    Asheville City Schools RFP# 148-MAINT-056: Page 2 of 9
    Janitorial Services PROJECT

    1. PURPOSE
    The purpose of this solicitation is to request proposals for janitorial services within Asheville City Schools
    ("ACS"), as per the specifications described herein.
    2. SCOPE OF WORK
    Contractor will provide janitorial associates at Asheville High School, located at 419 McDowell St, Asheville,
    NC 28803, for a total of 96 hours per day, to provide janitorial services as directed by AHS administration.
    A lead janitorial associate will be on site for evening and night shifts, beginning at 4:00 pm. The lead janitorial
    associate would manage those on shift but also assist with deeper cleaning while buildings are vacant. The
    lead janitorial associate should be included in the 96 hours per day.
    A campus map of Asheville High School is included as Attachment A to this solicitation. Areas that apply to
    this solicitation are indicated in yellow on Attachment A.
    Cleaning supplies and equipment will be provided by ACS.
    Scope of Work also to include the following tasks at the following frequencies:
    All Classrooms, Offices, Auxiliary Gyms, Media Center,and Common Areas Daily:
    Move furniture and paper (as requested), respond to reports of sick students in
    classrooms and busses, spills, and other pop up emergencies (7am-4pm)
    Empty trash and clean receptacles (7am-4pm and again after 4pm)
    Spot clean desk tops
    Dust all surfaces
    Spot clean walls
    Dust mop/spot mop hard floors
    Vacuum carpet
    Clean door glass and mirrors as well as doorknobs
    All Classrooms and the 2nd floor of the G Building Weekly:
    Damp mop floors and clean base boards
    Clean all horizontal surfaces and desks with disinfectant for germ control
    High dusting/blinds
    Spot clean carpet
    Classrooms may be done on rotation as long as they are done weekly
    All Restrooms Daily:
    Empty trash and all receptacles
    Disinfect and clean all sinks, railings, stalls, walls, and other hard surfaces
    Disinfect and clean all urinals and commodes
    Clean all mirrors
    Clean all stainless steel and dispensers with disinfectant
    Clean and remove graffiti marks as needed
    Sweep floors
    Kaivac water vacuum daily (ACS provides water vacuum)
    Clean doors and doorknobs
    All Restrooms Weekly:
    Clean grout
    Perform high dusting
    All Hallways Daily:
    Dust mop hallways
    Asheville City Schools RFP# 148-MAINT-056: Page 3 of 9
    Janitorial Services PROJECT

    Mop hallways
    Clean all horizontal surfaces
    Disinfect and clean all drinking fountains
    Spot clean door as needed
    Clean graffiti as needed
    All Hallways Twice Weekly:
    Buff floors
    Clean with auto scrubber (ACS provides auto scrubber)
    Dust mop floors after buffing
    Cafeteria:
    Damp mop daily and dust all areas
    Buff twice per week
    Clean restrooms
    Clean glass
    Remove trash during breakfast and lunch
    Wipe tables between lunches
    Sweep floor during and after lunches
    Outside Grounds Daily (Max 10 ft from bldg.):
    Trash pickup (7am-4pm and again after 4pm)-10514.06
    Blow leaves off sidewalks
    Auditorium and Balcony at least weekly, or more frequently if necessary based on scheduled events.
    (See Events Calendar section for more information.)
    Trash pickup
    Vacuuming
    Sweep stageside stairwell
    3. SUMMER CLEANING TASKS
    Scope of Work also to include the following tasks during summer months when school is not in session:
    Strip and re-finish all halls and common areas
    Clean and re-finish all classrooms
    Perform daily cleaning of all classrooms
    Scrub and clean all bathroom floors
    Perform detailed cleaning of bathrooms
    Move furniture as needed in order to accomplish cleaning tasks
    Shampoo carpeted areas that are within the contract
    Deep clean all thresholds
    If Summer School is in session, then the normal daily cleaning schedule should be followed.
    4. ADDITIONAL SERVICES AS NEEDED
    Contractor will provide an hourly rate for additional janitorial services as needed.
    5. EVENTS CALENDAR
    ACS will maintain and provide a monthly calendar of events one week in advance. Contractor will use this to
    plan their cleaning schedule accordingly.
    Asheville City Schools RFP# 148-MAINT-056: Page 4 of 9
    Janitorial Services PROJECT

    Criteria Description Possible Points
    Experience and Qualifications Proven track record in K-12 environments; specialized experience with high school facilities; company longevity and stability. 6
    Technical Approach and Scope Detailed plan for daily, weekly, and deep cleaning tasks. 4
    Safety and Personnel Comprehensive background checks for all staff; documented training on biohazard handling and OSHA standards; low employee turnover rates. 5
    Cost and Value Transparent pricing structure with no hidden fees; overall value relative to the depth of services offered. 8
    References and Reliability Positive testimonials from other North Carolina or regional school districts; proven responsiveness to emergency or "on-call" needs 2
    Total Possible Points 25

    6. SITE VISIT
    Site Visits may be scheduled by contacting Tim Shelton, ACS Maintenance Director, at (828) 713-6430. While
    not required, it is highly recommended that all contractors familiarize themselves with the campus.
    7. TERM OF AGREEMENT
    The contract term will begin on or approximately July 1, 2026 and end on June 30, 2027, with an option for
    annual renewal upon mutual written consent.
    8. MONTHLY BILLING
    ACS will require all invoices received to include a monthly detail of hours worked by person and day.
    9. EVALUATION CRITERIA
    The evaluators will consider how well each proposed solution meets the needs of ACS. It is important that the
    responses be clear, concise, and complete so that the evaluators can adequately understand all aspects of the
    proposal.
    Although price will be an important factor in our decision, ACS will use the criteria identified in the table below
    to fully evaluate the value of each proposal.
    Criteria Description Possible Points
    Experience and Proven track record in K-12 environments; specialized 6
    Qualifications experience with high school facilities; company longevity and
    stability.
    Technical Approach Detailed plan for daily, weekly, and deep cleaning tasks. 4
    and Scope
    Safety and Personnel Comprehensive background checks for all staff; documented 5
    training on biohazard handling and OSHA standards; low
    employee turnover rates.
    Cost and Value Transparent pricing structure with no hidden fees; overall value 8
    relative to the depth of services offered.
    References and Positive testimonials from other North Carolina or regional 2
    Reliability school districts; proven responsiveness to emergency or
    "on-call" needs
    Total Possible Points 25
    10. PROPOSAL REQUIREMENTS
    Proposals must include the following information:
    Company Information:
    Name, address, and contact information,
    Number of years in business, and
    Asheville City Schools RFP# 148-MAINT-056: Page 5 of 9
    Janitorial Services PROJECT

    Number of years' experience.
    Staffing Plan:
    Number of personnel assigned
    Supervisor structure
    Service Plan:
    Detailed description of how services will be delivered
    Pricing:
    Monthly cost for services at Asheville High School.
    Optional/additional service rates for services as needed.
    References:
    At least 3 comparable clients
    11. QUALITY OF WORK
    All work shall be performed in a good and professional manner by skilled, experienced workers. ACS shall be
    responsible for determining the quality of work, and may notify the Contractor of the same.
    12. CONDITIONS
    Each Proposer shall fully acquaint itself with conditions relating to the scope and restrictions attending the
    execution of the work under Contract. Proposers shall thoroughly examine and be familiar with the
    Specifications.
    It is also expected that the Proposers will obtain information concerning the conditions at locations that may
    affect its work. The failure or omission of any Proposer to receive or examine any form, instrument, addendum
    or other document, or to acquaint itself with existing conditions, shall in no way relieve it of any obligations with
    respect to its Proposal or to the Contract.
    The Proposer shall make its own determination as to conditions and shall assume all risk and responsibility
    and shall complete the work in and under conditions it may encounter or create, without extra cost to Asheville
    City Schools.
    13. SAFETY REGULATIONS:
    The Contractor shall adhere to the rules, regulations, and interpretations of all state, federal, and local laws
    that pertain to workers and site safety. This to include OSHA 1910, General Construction, or those regulations
    mandated by these specifications.
    14. CONFIDENTIAL INFORMATION
    As provided by statute and rule, ACS will consider keeping trade secrets which the offeror does not want
    disclosed, confidential. Each page shall be identified in boldface at the top and bottom as "CONFIDENTIAL".
    Cost information shall not be deemed confidential. In spite of what is labeled as a trade secret, the
    determination whether it is or not will be determined by North Carolina law.
    15. NONDISCRIMINATION
    Contractor and any subcontractors employed by Contractor shall abide by the requirements of 41 CFR
    60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals
    based on their status as protected veterans or individuals with disabilities and prohibit discrimination against
    all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require
    that covered prime contractors and subcontractors take affirmative action to employ and advance in
    Asheville City Schools RFP# 148-MAINT-056: Page 6 of 9
    Janitorial Services PROJECT

    employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or
    disability.
    16. DEBARMENT
    Proposer certifies by submitting a Proposal that the Proposer and/or any of its Principals are not presently
    debarred, per the State's website: http://ncadmin.nc.gov/government-agencies/procurement/contracts/
    debarred-vendors ; and are not presently debarred, per the Federal Excluded Parties List:
    www.sam.gov/portal/public/SAM ; and are not listed on the Final Divestment List and Parent and Subsidiary
    List located at https://www.nctreasurer.com/inside-the-department/OpenGovernment/Pages/
    Iran-Divestment-Act-Resources.aspx which was created by the NC State Treasurer pursuant to N.C.G.S.
    147-86.58, Iran Divestment Act; and are not suspended, proposed for debarment, declared ineligible or
    voluntarily excluded from entering into this Agreement by any federal agency or by any department, agency or
    political subdivision of the State.
    17. COMPLIANCE
    The Contractor shall comply with all laws, ordinances, codes, rules, regulations, and licensing requirements
    that are applicable to the conduct of its business, including those of federal, state, and local agencies having
    jurisdiction and/or authority.
    The Contractor shall obtain all licenses and permits required to execute contract by authorities that have
    jurisdiction.
    The Contractor shall comply with all relevant ACS Policies and Procedures applicable to its provision of the
    services described hereunder during the term of the Agreement. All Asheville City Schools Board Policies can
    be found at https://www.boardpolicyonline.com/bl/?b=asheville_city
    18. SPECIFICATIONS
    Any deviation from the specifications indicated herein must be clearly pointed out and explained in detail.
    Otherwise, it will be considered that items offered are in strict compliance with these specifications, and the
    offeror will be held responsible therefore. The proposer shall not construe this paragraph as inviting deviation
    or implying that any deviation will be acceptable.
    19. AWARD OF CONTRACT
    It is the intent to award this contract to a single overall offeror. The right is reserved, however, to make award
    on the basis of individual items or groups of items, if such shall be considered to be most advantageous or
    constitute the best interest of ACS. Best value procurement to the lowest responsive and responsible
    proposer is the procurement goal of ACS.
    This may be determined upon consideration of such factors as: prices offered; the quality of the articles
    offered; the general reputation and performance capabilities of the offerors; the substantial conformity with the
    specifications and other conditions set forth in the proposal; the suitability of the articles for the intended use;
    the related services needed; the date or dates of delivery and performance; and such other factors deemed by
    ACS to be pertinent and peculiar to the purchase in question. Unless otherwise specified by ACS or the
    offeror, ACS reserves the right to accept any item or group of items on a multi-item proposal. In addition, on
    term contracts, ACS reserves the right to make partial, progressive or multiple awards: where it is
    advantageous to award separately by items; or where more than one supplier is needed to provide the
    contemplated requirements as to quantity, quality, delivery, service, geographical areas; other factors deemed
    by ACS to be pertinent or peculiar to the purchase in question.
    20. PROTEST PROCEDURES
    A party wanting to protest a contract awarded pursuant to this solicitation, must submit a written request to the
    Chief Finance Officer of ACS using the contact information below. This request must be received by the Chief
    Asheville City Schools RFP# 148-MAINT-056: Page 7 of 9
    Janitorial Services PROJECT

    Finance Officer within five (5) consecutive calendar days from the date of the contract award and must contain
    specific sound reasons and any supporting documentation for the protest.
    Heidi Kerns, Chief Finance Officer
    Asheville City Schools
    85 Mountain St, Asheville, NC 28801
    Email: heidi.kerns@acsgmail.net
    21. JESSICA LUNSFORD ACT
    Under North Carolina law, certain sex offenders are prohibited from coming onto school campuses. Proposer
    agrees to conduct an annual check of the N.C. Sex Offender and Public Protection Registration Program, the
    N.C. Sexually Violent Predator Registration Program, and the National Sex Offender Registry for all of its
    employees involved in this project. ACS prohibits any personnel listed on such registries from being on any
    property owned or operated by ACS and from having any direct interaction with students. As a term of the
    Agreement, said checks must be performed by the Contractor and reported to the ACS Superintendent or
    Designee, upon request. Under provisions set forth in the Jessica Lunsford Act under North Carolina law, my
    signature below certifies that neither I nor any employee or agent of Contractor that is involved with project is
    listed as a sex offender on the NC Sex Offender and Public Protection Registration Program, the Sexually
    Violent Predator Registration Program, and/or the National Sex Offender Registry.
    22. E-VERIFY
    Service Provider shall comply with the requirements of G.S. Chapter 64, Article 2 (the "E-Verify
    Requirements").
    23. INDEMNITY
    Proposer will indemnify and save harmless ACS, its officers, agents, and employees from and against any and
    all suits, actions, legal proceedings, claims, demands, damages, costs, expenses, and attorneys' fees to the
    extent resulting from a willful or negligent act or omission of the Proposer, its officers, or agents; provided,
    however, that the Contractor shall not be liable for any suits, actions, legal proceedings, claims, demands,
    damages, costs, expenses and attorneys' fees to the extent resulting from a willful or negligent act or omission
    of the ACS, its officers, agents, or employees.
    24. INSURANCE
    If awarded a contract, the Proposer will provide a Certificate of Liability Insurance naming the District as
    additional insured. The issuing insurer must provide 30 days written notice to the District of the expiration of
    the insurance. As a minimum, the Contractor shall provide and maintain the following coverage and limits:
    Workers' Compensation Insurance, including Employer's Liability with limits of $250,000 each accident.
    The Aggregate Limit will not be less than $2,000,000.
    Property Damage Insurance, including Liability Coverage, with a per occurrence limit of $1,000,000. The
    Aggregate Limit will not be less than $2,000,000
    Providing and maintaining adequate insurance coverage is a material obligation of the contractor and is of the
    essence of this contract. All such insurance shall meet all laws of the State of North Carolina. Such insurance
    coverage shall be obtained from companies that are authorized to provide such coverage and that are
    authorized by the Commissioner of Insurance to do business in North Carolina. The Contractor shall at all
    times comply with the terms of such insurance policies, and all requirements of the insurer under any such
    insurance policies, except as they may conflict with existing North Carolina laws or this contract. The limits of
    coverage under each insurance policy maintained by the contractor shall not be interpreted as limiting the
    contractor's liability and obligations under the contract.
    To the extent permitted by law, all or any part of any required insurance coverages may be provided under a
    plan or plans of self-insurance. The coverages may be provided by the Contractor's parent corporation.
    Asheville City Schools RFP# 148-MAINT-056: Page 8 of 9
    Janitorial Services PROJECT

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