CustomerX Vendor Pool and Subsequent Pods (CSO HT003823SC001)
| Location: | Federal |
|---|---|
| Posted: | Nov 15, 2023 |
| Due: | Oct 18, 2024 |
| Agency: | |
| Type of Government: | Federal |
| Category: |
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| Publication URL: | To access bid details, please log in. |
APEX Accelerators are an official government contracting resource for small businesses. Find your local APEX Accelerator (opens in new window) for free government expertise related to contract opportunities.
APEX Accelerators are funded in part through a cooperative agreement with the Department of Defense.
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- Contract Opportunity Type: Presolicitation (Updated)
- All Dates/Times are: (UTC-05:00) EASTERN STANDARD TIME, NEW YORK, USA
- Updated Published Date: Nov 15, 2023 11:26 am EST
- Original Published Date: Oct 05, 2023 03:12 pm EDT
- Updated Response Date: Oct 18, 2024 08:00 am EDT
- Original Response Date: Oct 18, 2024 08:00 am EDT
- Inactive Policy: Manual
- Updated Inactive Date: Oct 17, 2025
- Original Inactive Date: Oct 17, 2025
-
Initiative:
- None
- Original Set Aside:
- Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
-
NAICS Code:
- 541990 - All Other Professional, Scientific, and Technical Services
-
Place of Performance:
PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization’s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.
CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio.
See attachments for additional information.
11/15/2023 - Updated Timeline Posted; Documentation of Q&As is forthcoming through another updated when finalized.
- DEF HC MGT SYS CONTRACT DIV DHMS-CD 1700 NORTH MOORE STREET, SUITE 2300
- ROSSLYN , VA 22209
- USA
- Jena Bowman
- jena.l.bowman.civ@health.mil
- J R Oliver
- j.r.oliver.civ@health.mil
- Nov 15, 2023 11:26 am ESTPresolicitation (Updated)
- Nov 14, 2023 09:23 am EST Presolicitation (Updated)
- Oct 12, 2023 01:15 pm EDT Presolicitation (Updated)
- Oct 05, 2023 03:12 pm EDT Presolicitation (Original)
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