Provision of an Independent Assessment of Video Surveillance Software and Hardware

RP032-26 Page 1
August 26, 2026
REQUEST FOR PROPOSAL
RP032-26
The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service
providers to for the Provision of an Independent Assessment of Video Surveillance Software and Hardware for
the Department of Information Technology Services.
Proposals must be returned in a sealed container marke d on the outside with the Request for Proposal number
and Company Name. Proposals will be received until 2:50 PM local time on Monday, September 28th, at the
Gwinnett County Financial Services - Purchasing Division - 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia
30046. Any proposal received after this date and time wi ll not be accepted. Proposals will be publicly opened, and
only names of submitting service providers will be read at 3:00 PM. Please use the link found here to join, or by
dialing 1-323-676-6170. Access Code is: 313 030 55#. Apparent bid results will be available the following business
day on our website.
Questions regarding proposals should be directed to Bethany White, Purchasing Associate II at
Bethany.White@GwinnettCounty.com or by calling 770-822-5149 no later than 3:00 PM on Thursday, September
17th. Proposals are legal and binding upon the proposer when submitted. One unbound single-sided original, five
(5) copies, and one (1) digital copy on a flash drive shou ld be submitted.
Successful services providers will be required to meet insurance requirements. The Insurance Company should be
authorized to do business in Georgia by the Georgia Insu rance Department and must have an A.M. Best rating of
A-7 or higher.
Gwinnett County does not discriminate based on disability in the admission or access to its programs or activities.
Any requests for reasonable accommodations required by individuals to fully participate in any open meeting,
program, or activity of Gwinnett County Government sho uld be directed to the ADA Coordinator at the Gwinnett
County Justice and Administration Center 770-822-8165.
The written proposals supersede any verbal or written pr ior communications between the parties.
Selection criteria are outlined in the request for proposal documents. Gwinnett County reserves the right to reject
any or all proposals to waive technicalities and to make an award deemed in its best interest.
Award notification will be posted after the award on the County website, www.GwinnettCounty.com, and service
providers submitting a proposal will be notified via email.
We look forward to your proposal and appreciate your int erest in Gwinnett County.
Bethany White
Purchasing Associate II
The following pages should be returned with your proposal: Service Provider Information, Page 18
Contractor Affidavit, Page 19
Code of Ethics Affidavit, Page 20

RP032-26 Page 2
INTRODUCTION
The intent of this Request for Proposal (RFP) is for the Gwinnett County Government, located in Gwinnett
County, Georgia to obtain proposals from service providers for an independent assessment of the
existing video surveillance ecosystem (software and hardware) for the Department of Information
Technology Services.
Gwinnett County invites qualified service providers to submit proposals that include all engineering
specifications, site surveys, and other deliverables outlined in this solicitation. The assessment is
expected to apply to all County facilities that currently have video surveillance and for those that may not
currently have cameras. Currently the Internet Protocol (IP) video camera system includes over 3,100
leased and County-owned cameras, and hundreds of supporting recorders and network components
across approximately 100 locations. The resulting assessment will be used for internal planning,
budgeting, and other decisions. As the assessment is expected to be independent of any future purchase
or upgrade decisions with the proposing service provider it should focus on the system performance, risk
mitigations for the County, and supportability of the recommended system design.
The County intends to award a contract for this RFP to one (1) service provider. There are no expressed
or implied obligations for the County to reimburse responding service providers for any expenses
incurred in preparing proposals in response to this solicitation. The full cost of proposal preparation and
interview presentation (if required) is to be borne by the proposing service provider. Proposals must be
signed in ink by a company official who has the authority to commit company resources
The RFP and the successful proposal will become part of a written contract between the County and the
proposing service provider. The contract shall be on forms supplied by the County. A sample contract
has been included for review by the proposer's legal counsel.
Finally, all proposed solutions must comply with the following document, or the proposal response will
be deemed non-responsive and not scored by the County.

RP032-26 Page 3
BACKGROUND AND CURRENT ENVIRONMENT
This Section of the RFP provides background on Gwinnett County, the current Internet Protocol (IP) video
camera system in operation in the current environment, as well as the planned future environment.
County Background
Gwinnett County, Georgia is a suburban county, located approximately 30 miles northeast of Atlanta,
Georgia. The County has an estimated population of approximately 1,020,157. Currently, the County has
a total of 6,105 authorized positions, including appointed and elected officials.
The governing authority of the County consists of a five-person Board of Commissioners, including a full-
time chairman elected at large and four Commissioners elected on a district basis. The County operates
under the County Administrator form of management and has thirteen operating departments. The
County Administrator reports directly to the Board and oversees the activities of the appointed County
department heads. In addition, the County Administrator's Office also acts as a liaison for the Board with
other elected officials.
Gwinnett County government provides a wide array of services to its residents including "traditional"
county government functions such as construction and maintenance of roads and court-related
activities, as well as municipal functions such as police, fire, recreation, emergency services and
water/waste services.
Gwinnett Department of Information Technology Services
The Department of Information Technology Services (DoITS) is made up of over 200 business and
technology professionals that deliver innovations and services to all County departments. DoITS is
responsible for providing support and delivery of technology solutions and innovations throughout the
Gwinnett County Government. This includes the technology that supports the current IP video camera
system.
Gwinnett Department of Information Technology Architecture and Environment
The County's network is managed by the County Department of Information Technology Services. The
network supports all County departments, including the Board of Commissioners. The County's existing
network topology consists of a logical layer operating over a physical layer. The logical layer is firewalled
between members and operates in a restrictive manner, allowing only approved connectivity. The
physical layer uses a hub-and-spoke architecture with links provided by Gwinnett County-owned fiber, as
well as metered connections from a network vendor.
The County Network Core consists of two primary sites: the Gwinnett County Justice and Administration
Center (GJAC) and the Gwinnett County Police Department (GCPD) Annex, each with dual high-speed
connections. The remote nodes have redundant connections to the Core. The County has established a
data replication failover to the Alternate 9-1-1 Center at the Bay Creek District Office to support Public
Safety CAD applications.

RP032-26 Page 4
Gwinnett Department of Information Technology IP Camera System
The County operates a production-ready, enterprise-class video security and communications
environment supported through a Managed Services Program (MSP). This environment provides
centralized management, monitoring, and support for video surveillance, intercom, and paging systems,
and is designed for continuous 24/7/365 operation with proactive monitoring, intelligent alerting, and
rapid escalation to minimize service disruption. Equipment types and their quantities in the existing
network are reflected in the following chart.
Equipment Components Quantities
Fixed Cameras 3378
PTZ Cameras 79
Network PoE Switches 316
View Station 152
Standalone NVR 144
Video Wall 4
Wireless AP 29
Intercoms 90
UPS 10
Hyper-Converged 3 Node Cluster 6
Table 2 - Current Video Camera System
The County's infrastructure integrates multiple industry-leading platforms-Avigilon, Axis
Communications, Commend Intercom, 2N Intercom, PLC Integration, and Galaxy Integration Systems-
within a unified Video Management System (VMS) and Physical Security Information Management
(PSIM) framework. Key capabilities include:
* Centralized device management across multiple County facilities.
* High-availability architecture with redundant servers, scalable video storage, and support for
virtualized infrastructure.
* Advanced analytics and event management enabling automated incident detection, composite event
creation, and event-triggered actions such as PTZ camera movements and remote video wall
updates.
* Active Directory integration for role-based authentication and group-based user access rights.
* Comprehensive audit logging of system activity, including user sessions, video access, and evidence
exports, with advanced querying and reporting tools.
* Multi-channel monitoring via dedicated control center video walls, client workstations, secure web
access, and mobile applications.
The County's current MSP delivers comprehensive services that include proactive monitoring, formal
escalation procedures, disaster recovery planning, and hardware lifecycle management. Devices-
including cameras, network switches, and servers-are refreshed every 5-7 years to maintain compliance
with industry standards (Open Network Video Interface (ONVIF), ONVIF Profile Streaming, Physical
Security Image Alliance (PSIA)) and internal IT requirements for bandwidth, security, and data protection.

RP032-26 Page 5
SCOPE OF SERVICES
In scope
The scope of the proposed assessment services include:
* Provide an updated inventory of all video camera system technology including the locations of all
existing hardware and software, including updated site maps.
* Identify and specify all unnecessary, redundant, or underutilized video cameras.
* Provide recommendations and justifications for update/replacement versus removal of existing
cameras.
* Provide updated site maps and identify the optimal, most costeffective locations for camera
placement to ensure maximum coverage and operational benefit
* Identify coverage gaps and areas where additional cameras are recommended along with
justifications for those recommendations.
* Evaluate the County's current video support and maintenance practices.
* Provide recommendations for improving the County's current video support and maintenance
practices.
* Provide suggested alternatives to the existing video surveillance technology in use, to include
novel solutions for replacement technology or non-technology options.
* Provide a proposed implementation plan and estimated budgetary cost estimate to achieve the
recommendations outlined in the assessment.
Out of scope
Not included in the scope of the proposal is the purchase and implementation of new hardware and
software related to the Video Camera System. Such additional services are not immediately anticipated
but could be the scope of a future solicitation.
Component systems
The County expects the service provider to provide all the components necessary for a robust
assessment that meets all the specifications included in this solicitation.
As outlined in this proposal, the County's desire and expectation is that the proposed solution, including
any subcontractor applications, partners, and others delivering elements of the solution will be best-of-
breed and highly configurable. Gwinnett County anticipates selecting a service provider based on which
proposing service provider meets the optimal number of requirements at the best value for the County.

RP032-26 Page 6
PROPOSAL REQUIREMENTS
The service provider is to make a written proposal that presents an understanding of the work to be
performed. The proposal is to demonstrate and provide evidence that the service provider has the
capabilities, professional expertise, and experience to provide the necessary services as described in this
solicitation. The service provider is to ensure that all information required herein is submitted with the
proposal. An authorized representative of the service provider shall sign the proposal. All information
provided is to be verifiable by documentation and demonstration requested by Gwinnett County.
Service providers are encouraged to submit clear and concise responses, and excessive length or extraneous
information is discouraged. To help us evaluate and select a service provider, please address the specific
issues requested in this solicitation. Submission of excessive "boiler plate" information, is discouraged.
Proposers should not submit website links in lieu of written responses. Website links and any information
contained within may not be reviewed or considered by Gwinnett County.

RP032-26 Page 7
PROPOSAL EVALUATION PROCESS
The County's evaluation process will use the criteria outlined below to identify the solution that best meets
the County's business and operational needs, is offered at the best value, and is submitted by a service
provider with expertise and a proven implementation track record for delivering successful systems. The
County reserves the right to reject any or all proposals, in whole or in part, to negotiate changes in the scope
of services and to waive any technicalities as deemed in its best interest.
For any sections that have required questions to answer, please label the question with the corresponding
number, re-state the question, and then answer it.
Selection Criteria
Selection of the successful service provider will be based upon submission of proposals meeting the
selection criteria. Proposal evaluations will be based on assigned evaluation points using the following
minimum selection criteria.
Responsiveness
Responsiveness: The service provider's ability to follow the proposal preparation instructions
outlined in this solicitation including the failure to return required pages, missing signatures,
missing documents, etc.
I. This section of the proposal response should be identified as "SECTION 1 -
RESPONSIVENESS" and include the items listed below in the order indicated below.
a. Cover Sheet, first page of the proposal response, to include the following at a
minimum:
i. Request for Proposal Number and Name.
ii. The company submitting the proposal response (service provider).
iii. Date of Submission.
iv. Point of Contact (service provider).
b. Table of Contents that includes all major response headings and page numbers. Note:
all pages in the proposal response should be uniquely numbered.
c. Cover Letter/Executive Summary, to meet the following at a minimum:
i. On company letterhead.
ii. Signed by a person with the corporate authority to enter into any contract which
results from the proposal.
d. Executive Summary, to meet the following at a minimum:
i. Overview of service provider company and all partners that make up the
proposed solution.
ii. List of products/modules that make up the complete proposed solution.
e. Acknowledgement that service provider has reviewed and understands Background
and Current Environment.
Experience & Qualifications
The service provider and all partners that make up the proposed solution will use the response to
this section to share information related to their experience and qualifications that will be used
to evaluate their ability and willingness to provide the proposed solution in the manner required
by Gwinnett County. The service provider is encouraged to provide any additional information to
help supplement their response provided it is directly related to this subject and not marketing or
sale material or content.

RP032-26 Page 8
Experience: (Past performance) Experience as evidenced in the response. This includes, but is
not limited to, experience providing similar services to similar jurisdictions.
Qualifications: (Ability to provide the solution) Specific information on the service provider's
resources and ability to deliver the required services, providing specific approach/plans
(implementation, collection, analysis, reporting) to be used to perform the services. Background
on the service provider such as the number of years in business and past major projects
completed.
This section of the proposal response should be identified as "SECTION 2 - EXPERIENCE &
QUALIFICATIONS OF THE COMPANY" and include the items listed below in the order indicated
below.
Identification information
The service provider must submit an independent proposal for the video assessment.
* Q2.1. Identify the prime service provider information and explain if there are any
subcontractors, partners, and parties that are part of the proposed solution. This
should include the information listed below at a minimum.
a. Service provider's full legal company name.
b. Service provider's organizational structure (individual, partnership, or
corporation; private or public; profit or non-profit).
c. Service provider's headquarters location address (must be US-based).
d. Service provider's location address that will be directly responsible for delivery
of the proposed solution.
* Q2.2. Identify the other key contacts within the service provider's organization: such
as contacts for technical clarifications, contract negotiations, etc. This should include
the information listed below at a minimum.
a. Person(s)' full name(s).
b. Person(s)' title(s).
c. Person(s)' location(s) (city, state).
d. Person(s)' phone number(s).
e. Person(s)' email addresses.
Past performance information
The service provider and all partners that make up the proposed solution will use the
response to this section to share information related to their experience and qualifications
that will be used to evaluate their ability and willingness to provide the proposed solution
in the manner required by Gwinnett County. The service provider is encouraged to provide
any additional information to help supplement their response provided it is directly related
to this subject and not marketing or sale material or content.
* Q2.3. Provide a summary of the service provider's company history. This should
include the information listed below at a minimum.
a. Dates of inception to present.
b. Timelines associated with all acquisitions and changes.
* Q2.4. Provide the following information regarding the service provider's size.
a. The total number of full-time employees. (Include a breakdown of how many
at the location serving this project and how many elsewhere.)

RP032-26 Page 9
b. The total number of locations. (Include a breakdown of US versus non-US.)
* Q2.5. If the service provider or any of the proposed sub-contractors had a contract
terminated for default during the past three (3) years, this fact is to be disclosed along
with the service provider's position on the matter(s). If the service provider has
experienced no such terminations for default in the past, indicate as such.
* Q2.6. Has the service provider's company ever been party to a buy-out, merger, or
company acquisition? If so, explain.
* Q2.7. Has the service provider's or any service provider employee ever been named
in litigation and/or arbitration related to the service provider's products, services, or
for any security breaches? If so, explain.
* Q2.8. Are there any current or past lawsuits against the service provider's company
by current or former clients?
* Q2.9. How many US government agencies with more than 3,000 employees and
500,000 residents have used the service provider to conduct an engineering
assessment of video cameras that include recommendations for replacement,
retention, and augmentation of the video camera system?
Service Description
Service Description: Specific information provided by the service provider to the scope, services,
and artifacts that will be provided as part of the video assessment engagement.
While The County reserves the right to award the services in part and in total, the service provider
is required to propose and describe a complete solution that meets all the criteria outlined in this
proposal.
Current State of Video Camera System
This section of the proposal response should be identified as "SECTION 3 - SERVICE
DESCRIPTION - CURRENT STATE" and include the items listed below in the order indicated
below.
The County currently has some site maps and inventory information, however a validation and
updated set of artifacts and information is needed to understand the current state of the video
camera system. The video camera system includes all equipment types identified in Table 2 -
Current Video Camera System (above in section 2.4). All information collected and compiled
(including artifacts) are to remain the sole ownership of the County.
Fulfilling the requirements for this solution component includes the requirements listed below as
well as complete and accurate responses to each of the following questions:
* Provide a complete set of site maps and survey results of all current sites of video
camera systems on County properties and those the County deems part of the scope of
this engagement.
Q3.1. Describe the approach that will be used to develop and provide an electronic
inventory of all components of the current video camera system assessment. Include

RP032-26 Page 10
descriptions of the steps and timeline to provide that inventory and what information will
be included in the inventory artifacts.
Q3.2. Describe the site maps that will be prepared and delivered as part of the current
video camera system assessment. Include a sample of the artifacts, what format they
will be delivered in and how County stakeholders will be able to own and modify those site
maps to keep them evergreen.
Q3.2.1. Describe any information that will be required for the current state to be
documented as part of the assessment. For example, what access is expected to sites.
Q3.2.2. The County expects the following components are part of each site survey
included in the current state video camera system assessment. Confirm which
components will be included and describe additional components that will be provided by
the service provider as part of the current video camera system assessment.
Existing security camera locations
o
Proposed camera locations
o
Interior and exterior coverage areas
o
Entry and exit points
o
Parking lots and perimeter areas
o
Blind spots and high-risk zones
o
Lighting conditions
o
Camera mounting surfaces
o
Network closets and equipment rooms
o
Power and cabling requirements
o
Photos, notes, and recommendations
o
Storage of video camera footage (location, amount, retention)
o
Q3.3. Describe how the artifacts of the assessment and data collected and compiled will
be secured and transferred to the County during and after the assessment such that no
data (maps, inventory, etc.) remain with the service provider at the conclusion of the
engagement.
Future State of Video Camera System and Recommendations
This section of the proposal response should be identified as "SECTION 4 - SERVICE
DESCRIPTION - FUTURE STATE" and include the items listed below in the order indicated below.
Fulfilling the requirements for this solution component includes the requirements listed below as
well as complete and accurate responses to each of the following questions:
* Identify and specify all unnecessary, redundant, underutilized or outdated video cameras.
* Provide updated site maps that reflects the recommended location and type of cameras
at each location.
* Provide recommendations and justifications on replacement versus removal of existing
cameras
* Identify coverage gaps and areas where additional cameras are recommended along
with justifications for those recommendations.
* Verify and/or add missing End-of-Service (EOS) dates for existing devices and provide
operational risk of continued use beyond EOS.
* Provide suggested alternatives to the existing video surveillance technology in use, to
include novel solutions for replacement technology or non-technology options.