Athletics Guest Services and Security

Request for
Proposal
Information
BillTo: ShipTo:
TheUniversityofMississippi TheUniversityofMississippi THIS IS NOT AN ORDER
OfficeofProcurementServices OfficeofProcurementServices
P.O.Box 1848 DistributionCenter
University,MS 38677-1848 164JeanettePhillipsDrive
Phone: (662)915-7448 UniversityMS 38677 RFBNumber 4100029003
Email: payables@olemiss.edu Coll.Number RFP 817
Date 07/19/2026
Vendor Address
RequisitionNo. 10205745
NAME: Buyer/Phone Purchasing Dept. / 662-915-7448
STREET ADDRESS: Biddueon 08/20/2026
CITY, STATE ZIP:
PHONE: FAX: PleasereturnthebidrequesttoProcurementServices.
EMAIL: attheaboveaddress. Bidsmustbereturnedinthe
envelopeprovided,oraddressedwith thecollective
VendorBidInformationsubmittedby:
numberandopeningdatedisplayedontheoutsideof
PrintedName _________________________
envelope.
Signature _________________________
DeliveryDateARO _________________________ Page 1of 2
Item Material/Description Quantity UM UnitPrice Amount
IMPORTANT!!! ALL SUBMISSIONS ARE DUE NO LATER THAN
1:00 PM, THURSDAY, AUGUST 20, 2026.
ALL SUBMISSIONS ARE DUE AT:
RFP 817
OFFICE OF PROCUREMENT SERVICES
164 JEANETTE PHILLIPS DR
UNIVERSITY, MS 38677
OUR PREFERRED METHOD OF SUBMISSION IS
ELECTRONICALLY BY FOLLOWING INSTRUCTIONS AT THIS
LINK: https://secure24.olemiss.edu/prelecbids/CurrentBids
IF SUBMITTING VIA PAPER HARDCOPY, YOUR SEALED AND
PROPERLY IDENTIFIED (ATTACHED LABEL AFFIXED TO
OUTSIDE OF PARCEL PACKAGE) BID MUST ARRIVE AT THE
PROCUREMENT SERVICES BUILDING NO LATER THAN THE
STATED DATE AND TIME. PLEASE SEND YOUR PROPOSAL IN
A TIMELY FASHION THAT ALLOWS FOR UNFORESEEN DELAYS
BY YOUR CHOSEN DELIVERY METHOD.
THE UNIVERSITY RESERVES THE RIGHT TO REJECT ALL
PROPOSALS RECEIVED.
YOUR COMPANY IS NOT REQUIRED TO BE A REGISTERED
VENDOR TO SUBMIT A PROPOSAL, HOWEVER, YOUR
INSTRUCTIONSTOVENDOR
GENERALSPECIFICATIONS
(1)Bids-AllbidswillbequotedF.O.B.UniversityorOxford,Mississippi. NobidwillbeconsideredunlessF.O.Btermsareasstatedabove. Allpricesare
tobefirmquotations.See 'GeneralInformationtoBidder'includedwithbidpacket.
(2)Terms-Bidderwillstatetermsofsale. Ourtermsare2%10days,net45days. Thesetermswillapplyunlessotherwisespecified.
(3)Delivery-Bidderwillstateinbiddeliverythatpurchasercanexpectoneachitem.
DETAILEDSPECIFICATIONS
Itistheintentofthesespecificationsparticularlywheremanufacturer'snameand/orcatalognumberisusedtoselectanitemofcomparablematerials
and/ordesign. Itisnottheintenttolimitthebidding,however,allbiddersarecautionedthatthelistedmanufacturer'sstandardsshallbeaminimum. Itisa
requirementthatallbidderswhofurnishquotationsonproductsofmanufacturerotherthanthoselistedshallfurnishwiththeirbidcompleteinformation
togetherwithfullspecificationsofitemstheyproposetofurnish.

Request for
Proposal
Information
BillTo: ShipTo:
TheUniversityofMississippi TheUniversityofMississippi THIS IS NOT AN ORDER
OfficeofProcurementServices OfficeofProcurementServices
P.O.Box 1848 DistributionCenter
University,MS 38677-1848 164JeanettePhillipsDrive
Phone: (662)915-7448 UniversityMS 38677 RFBNumber 4100029003
Email: payables@olemiss.edu Coll.Number RFP 817
Date 07/19/2026
Vendor Address
RequisitionNo. 10205745
NAME: Buyer/Phone Purchasing Dept. / 662-915-7448
STREET ADDRESS: Biddueon 08/20/2026
CITY, STATE ZIP:
PHONE: FAX: PleasereturnthebidrequesttoProcurementServices.
EMAIL: attheaboveaddress. Bidsmustbereturnedinthe
envelopeprovided,oraddressedwith thecollective
VendorBidInformationsubmittedby:
numberandopeningdatedisplayedontheoutsideof
PrintedName _________________________
envelope.
Signature _________________________
DeliveryDateARO _________________________ Page 2of 2
Item Material/Description Quantity UM UnitPrice Amount
COMPANY MUST BE REGISTERED WITH THE UNIVERSITY OF
MISSISSIPPI (UM) IF AWARDED.
TO REGISTER AS A VENDOR WITH UM, PLEASE VISIT
https://olemiss.edu/procurement/vendors/ AND FOLLOW THE
INSTRUCTIONS ON THE WEBSITE.
PLEASE MAKE SURE ALL DOCUMENTS INCLUDE YOUR
CORRECT NAME, COMPANY NAME, AND CONTACT
INFORMATION (ADDRESS, PHONE NUMBER, EMAIL, ETC.).
THIS PURCHASE WILL BE GOVERNED BY THE UNIVERSITY OF
MISSISSIPPI TERMS AND CONDITIONS AS LISTED ON OUR
WEBSITE: http://olemiss.edu/procurement.
0001 ATHLETICS GUEST SERVICES AND SECURITY 1 each
PLEASE SEE THE ATTACHED TWENTY-SIX (26) PAGE
DOCUMENT FOR RFP INSTRUCTIONS AND SPECIFICATIONS
Total $
INSTRUCTIONSTOVENDOR
GENERALSPECIFICATIONS
(1)Bids-AllbidswillbequotedF.O.B.UniversityorOxford,Mississippi. NobidwillbeconsideredunlessF.O.Btermsareasstatedabove. Allpricesare
tobefirmquotations.See 'GeneralInformationtoBidder'includedwithbidpacket.
(2)Terms-Bidderwillstatetermsofsale. Ourtermsare2%10days,net45days. Thesetermswillapplyunlessotherwisespecified.
(3)Delivery-Bidderwillstateinbiddeliverythatpurchasercanexpectoneachitem.
DETAILEDSPECIFICATIONS
Itistheintentofthesespecificationsparticularlywheremanufacturer'snameand/orcatalognumberisusedtoselectanitemofcomparablematerials
and/ordesign. Itisnottheintenttolimitthebidding,however,allbiddersarecautionedthatthelistedmanufacturer'sstandardsshallbeaminimum. Itisa
requirementthatallbidderswhofurnishquotationsonproductsofmanufacturerotherthanthoselistedshallfurnishwiththeirbidcompleteinformation
togetherwithfullspecificationsofitemstheyproposetofurnish.

University of Mississippi
Request for Proposal
# 817
ATHLETICS GUEST
SERVICES AND SECURITY
Proposal Due Date -
August 20, 2026
1:00 PM CT

Table of Contents
Page
1.0 Definitions 4
2.0 General Overview 5
2.1 Intent and Scope 5
2.2 University Information 6
3.0 Proposal Requirements 6
3.1 Key Event Dates 6
3.2 Offeror Communication 6
3.3 Responses to Inquiries 7
3.4 Offeror Presentations 7
3.5 Preparation of Offers 7
3.6 Proposed Deviations from the Request for Proposal 7
3.7 Proposal Submission and Deadline 7
3.8 Addenda 8
3.9 Restrictions on Communication with University Staff 8
3.10 Questions 9
4.0 Proposal Format and Content 9
4.1 Proposal Information 9
4.2 Letter of Information 9
4.3 Transmittal Letter 10
4.4 Executive Summary 10
4.5 Tab 1 - Offeror Qualifications 11
4.6 Tab 2 - Mandatory Services Defined 11
4.7 Tab 3 - Financial Proposal 11
4.8 Tab 4 - Evidence of Successful Performance 11
4.9 Tab 5 - Other Additional Information 12
4.10 Tab 6 - Proposed Contract 12
5.0 Evaluation of Proposals 13
6.0 Special Conditions 14
6.1 Contract Term 14
6.2 Acceptance or Rejection and Award of Proposal 14
6.3 Entire Agreement 14
6.4 Termination for Convenience 14
6.5 Termination for Non-Performance 14
6.6 Assignment 15
6.7 Permits, Licenses, Taxes and Registration 15
6.8 Indemnification 15
6.9 Insurance 16
6.10 UM Data 17
6.11 Method of Award 17
6.12 Additions, Deletions or Contract Changes 17
6.13 Provisions of UM Mandatory Addendum 17

7.0 Financial Offer Summary 18
APPENDIX A - Letter of Information Form 20
APPENDIX B - Mandatory Addendum to All University of Mississippi Contracts 21-24
APPENDIX C - Cost Response Form 25
EXHIBIT A - Estimated Staffing Levels 26

1.0 DEFINITIONS
The terms "addendum" and "addenda" mean written or electronic instructions issued by The University
of Mississippi prior to the receipt of Proposals that modify or interpret the Request for Proposal
documents by addition, deletions, clarification, or corrections.
The terms "offer" or "proposal" means the Offeror(s) response to this Request for Proposal.
The term "Offeror" means the entity or Contractor group submitting a proposal.
The term "Contractor" means the entity receiving a contract award.
The term "Procurement Department" means The University of Mississippi Procurement Services
Department, 164 Jeanette Phillips Drive, University, MS 38677.
The term "Procurement Official" means The University of Mississippi Director of Procurement Services.
The term "Responsible Offeror" means a person, company, or corporation who has the capability in all
respects to perform fully the contract requirements and the integrity and reliability that will assure good
faith performance.
The term "solicitation" means Request for Proposal (RFP).
The term "University" or "UM" means The University of Mississippi.

2.0 GENERAL OVERVIEW
The University of Mississippi (University) is requesting proposals from qualified vendors to establish a
contract for Athletics Guest Services and Security. The selected provider shall provide staffing for guest
services and security positions as deemed necessary by Ole Miss Athletics. These positions could include
but are not limited to ticket takers, security officers, ushers, parking officers, and transportation agents
(golf carts). Guest services and security personnel are expected to make reasonable efforts to protect
property from theft, stop illegal entry of persons and contraband, protect patrons and facilities alike from
damage and destruction, all while providing a superior customer service experience to patrons and staff.
The specific number, principal posts, and duties of security and guest services officers will be agreed
upon between the parties during coordination meetings prior to the dates service as required.
2.1 Intent and Scope
UM seeks security and guest services of a vendor experienced in arena and stadium event staffing.
1. Vendor will provide staffing for guest service and security positions as deemed necessary by Ole
Miss Athletics.
2. Vendor will ensure that all their employees working within an Ole Miss Athletic facility or for Ole
Miss Athletics requirements meet the following conditions:
a. All employees must be at least 18 years of age.
b. All employee qualifications must be verified with proper documentation
c. All employees must complete a guest services training created by the vendor and
approved by Ole Miss Athletics before they are eligible to work.
d. All employees are required to undergo background checks that must be performed
by an approved Ole Miss Athletics vendor. Background checks from previous
companies will not be considered valid. All background checks must be completed
and provided to Ole Miss Athletics before personnel are allowed to work on Ole Miss
Property.
e. Any worker serving in the capacity of driving patrons or staff must be approved by
Ole Miss Athletics and have on record with Vendor and Ole Miss Athletic current
valid driver's license.
f. All documentation and necessary training must be completed before workers are
eligible to work on the Ole Miss campus. Ole Miss must possess said documentation
48 hours prior to employee being scheduled to work.
g. The vendor will provide all employees appropriate uniforms for their function. Ole
Miss will consult with the vendor on appropriate uniforms for the various areas and
functions of Ole Miss Athletics. For example, premium area employees will be
expected to be more formal in appearance than a parking guard. Ole Miss has final
approval on all uniform choices.
h. The vendor will demand proper behavior of their employees.
3. Employees are expected to be courteous, neat, and clean while on duty. Employees should
always be attentive and standing-prepared for duty. Cell phone use while on duty is strictly
prohibited unless it is in the case of an emergency. Meals should be eaten away from public view
and drinks consumed discreetly.
4. Ole Miss is not responsible for providing food nor drink for vendor employees.
5. Tobacco and alcoholic use while on campus and in uniform will not be tolerated and is ground for
immediate dismissal.
6. Vendor will provide transportation for staff and managers as needed. Ole Miss will not be fiscally
responsible for the means of travel nor the time needed to transport staff to and from the venue.
7. The vendor will provide all security and guest services supervisors adequate in number (not to
exceed 15 employees per supervisor) and radio equipped.

8. Vendor-employed supervisors will explain job responsibilities for each post in detail to each
security or guest services personnel prior to the event. All staff should always have printed
detailed instructions regarding their post in their possession.
9. The successful bidder(s) will input any and all incidents arising on event days into a web-based
event day tracking system as they occur on event days. The system will be selected by Ole Miss.
10. Vendor(s) will provide radios for all managers and supervisors at every event. Ole Miss reserves
the right to request radios for additional guest services and security staff as needed. The vendor
will be responsible for providing additional radios as requested by Ole Miss.
11. All employees are subject to Ole Miss rules and regulations while on Ole Miss property.
12. All Ole Miss owned property and equipment operated by the vendor's employees should be
returned in the condition it was issued. The vendor accepts financial responsibility for
equipment/property lost, damaged, or broken by its employees.
13. Ole Miss and the successful bidder will designate in writing the full name of individuals who shall
have full authority to act for, and on behalf of their principals with respect to all matters arising
in the contract.
14. Vendor(s) must base lead management of Ole Miss order/contract in University, MS or Oxford,
MS. Ole Miss has final approval of all management level hires related to Ole Miss Security/Guest
Services order/contract.
15. Security officers shall always, and to the best of their abilities, faithfully perform their duties and
take prompt action against:
a. Illegal entry of person(s) or contraband as specified by Ole Miss
b. Illegal entry of vehicles and unauthorized parking of vehicles in athletic department
reserved lots and streets.
c. Unauthorized entry of persons onto fields, courts, or into otherwise prohibited areas.
d. Violation of seating regulations.
e. Acts or attempted acts of violence and theft, and report to their supervisor
circumstances causing suspicion of intended theft or damage to designated
University protected property.
f. Acts or attempted acts that violate stadium, arena, park, or Ole Miss Policies.
16. Security and guest services staff will be furnished on the dates and times specified by Ole Miss.
The vendor agrees they can provide the appropriate (in number and qualifications) of trained
personnel if notified one (1) day prior to an event.
17. Any agreement pursuant to an award is not intended and shall not be construed to create the
relationship of agent, servant, employee, partnership, joint venture, or association as between
Ole Miss and the contractor. All personnel furnishing services pursuant to any agreement will be
considered for all purposes as employees of the contractor (vendor) and not of the University.
18. Lead management is required to attend all scheduled planning, pre and post event meetings as
set by Ole Miss staff.
19. Prior to the start of each sport season Ole Miss event management and/or Premium Services
staff will meet with the lead manager to discuss duties and staffing levels for the upcoming
season. Attendance by the lead manager is required.
20. Prior to the event day, the vendor will meet with designated Athletics employee to determine
date and schedule of event, appropriate appearance of personnel needed, special circumstances
of event, and total number of personnel needed.
21. Ole Miss will make a good faith effort to report final number of personnel needed for the event
72 hours prior to event.
22. Ole Miss reserves the right to call for meeting prior to the event with required attendance for all
supervisors and managers to discuss points of emphasis for the event.
23. External Events:
a. Prior to event, Vendor will meet with designated Athletics employee to determine date
and schedule of event, appropriate appearance of personnel needed, special
circumstances of event, and total number of personnel needed.

b. Ole Miss will make a good faith effort to report final number of personnel needed for the
event 72 hours prior to event.
c. Ole Miss reserves the right to call for a meeting prior to the event with required
attendance for all supervisors and managers to discuss points of emphasis for the event.
See EXHIBIT A for Estimated Staffing Levels.
2.2 University Information
Founded in 1848, the University of Mississippi, affectionately known to alumni, students and friends as
Ole Miss, is Mississippi's flagship university. Included in the elite group of R-1: Doctoral Universities -
Highest Research Activity by the Carnegie Classification, it has a long history of producing leaders in
public service, academics and business. With more than 24,000 students, Ole Miss is the state's largest
university and is ranked among the nation's fastest-growing institutions. Its 15 academic divisions include
a major medical school, nationally recognized schools of accountancy, law and pharmacy, and the Sally
McDonnell Barksdale Honors College, renowned for a blend of academic rigor, experiential learning and
opportunities for community action.
3.0 PROPOSAL REQUIREMENTS
3.1 Key Event Dates
EVENT DATE
Issue RFP July 19, 2026
Deadline to Submit Questions August 7, 2026 3:00 PM CT
Response to Written Questions* By August 14, 2026
Submission of Proposal Deadline August 20, 2026 1:00 PM CT
Proposal Evaluation* August 2026
Offeror Presentations** August 31, 2026
Contract Award** October 2026
* UM will make every effort to adhere to the schedule but Offeror understands and agrees that these
dates are tentative and are subject to change.
* *The potential Offeror Presentations and Contract Award are projected dates and may be subject to
change and to IHL approvals.
3.2 Offeror Communication
Any inquiries or requests regarding this procurement should be submitted, in writing, to Katherine Jones,
Director of Procurement and Contracts Management at bids@olemiss.edu no later than 3:00 pm CT on
Friday, August 7. Be sure to include RFP 817 - Athletics Guest Services and Security in the subject line of
your email.

Offerors may only contact the Director of Procurement and Contracts Management or the UM
Procurement Manager regarding this procurement. Any unauthorized contact shall not be used as a basis
for responding to this RFP and may result in the disqualification of the proposer's submittal.
3.3 Responses to inquiries
If deemed appropriate and necessary, UM will prepare written responses to questions submitted and
make them available to all Offerors by Addendum posted on The University of Mississippi Procurement
Services website at http://procurement.olemiss.edu/bid-file/. The questions and answers will be made
part of the RFP and may become part of the contract with the successful Contractor.
3.4 Offeror Presentations
All Offerors whose proposals are determined by the evaluation team to meet or exceed the requirements
of this RFP may be requested to come on campus at their own expense to provide an overview of the
proposal, respond to questions from the evaluation team and present a plan for review. The presentation
can be an additional weighted factor in determining selection.
3.5 Preparation of Offers
Offeror is expected to follow all specifications, terms, conditions, and instructions in this Request for
Proposal.
Offeror will furnish all information required by this solicitation.
Proposals should be prepared simply and economically, providing a description of the Offeror's
capabilities to satisfy the requirements of the solicitation. Emphasis should be on completeness and
clarity of content. Best and final offers may be requested by the University during the evaluation
process.
3.6 Proposed Deviations from the Request for Proposal
The stated requirements appearing elsewhere in this RFP shall become a part of the terms and conditions
of any resulting contract. Any deviations there from must be specifically defined in an Offeror's proposal.
If accepted by the University, the deviations shall become part of the contract, but such deviations must
not be in conflict with the basic nature of this RFP.
Note: Offerors shall not submit their standard terms and conditions as exceptions to the RFP Terms
and Conditions. Each exception to a University term and condition shall be individually addressed.
3.7 Proposal Submission and Deadline
Sealed proposals shall be delivered in 1 of 2 options:
a. One (1) PDF copy submitted electronically following instructions found at
https://secure24.olemiss.edu/prelecbids/CurrentBids. (PREFERRED)
b. One (1) sealed hard copy and two (2) USB flash drives, each containing 1 PDF copy delivered to:
RFP #817- Athletics Guest Services and Security
The University of Mississippi
Office of Procurement Services
164 Jeanette Phillips Drive
University, MS 38677