ON CALL MAS APPLICATION HOSTING DEVELOPMENT AND SUPPORT SERVICES formerly named Maximo

Location:	District of Columbia
Posted:	Mar 20, 2026
Due:	May 8, 2026
Agency:	Airports Council International
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services
Publication URL:	To access bid details, please log in.

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RFP Template – IT Consulting

Revised August 2025_v2

CITY OF PHILADELPHIA

DEPARTMENT OF AVIATION

REQUEST FOR PROPOSALS

TO PROVIDE

On-Call MAS Application Hosting, Development, and Support Services

March 20, 2026

Deadline for Receipt of Proposals:

May 8, 2026, 5:00 PM

(Local Philadelphia Time)

Pre-Proposal Meeting:

April 7, 2026, 1:30 PM

(Local Philadelphia Time)

Deadline for Questions:

April 10, 2026, 5:00 PM

(Local Philadelphia Time)

Cherelle L. Parker, Mayor

Tracy Borda, Chief Financial Officer and Interim Chief Executive Officer, Philadelphia

International Airport

City of Philadelphia

Request for Proposals for ON-CALL PHL MAXIMO CONSULTING AND SUPPORT SERVICES

Rev 8.2025_v2

Contents

1 GENERAL INFORMATION ............................................................................................. 1

1.1 BACKGROUND ..................................................................................................... 1

1.2 GENERAL STATEMENT OF PROPOSAL REQUIREMENTS ........................................ 2

1.3 PROPOSAL SUBMISSION DATE; ANTICIPATED PROCUREMENT SCHEDULE ........... 3

1.4 CITY’S PRIMARY CONTACT ................................................................................. 4

1.5 COMPLIANCE WITH CHAPTER 17-1400 OF THE PHILADELPHIA CODE.................. 5

2 RFP REQUIREMENTS AND CONDITIONS ................................................................. 5

2.1 PROPOSAL REQUIRED .......................................................................................... 5

2.2 RESPONSIVENESS................................................................................................. 5

2.3 DISCLAIMER ........................................................................................................ 6

2.4 PUBLICITY ........................................................................................................... 6

2.5 APPLICANTS RESTRICTED.................................................................................... 6

2.6 RESERVED ........................................................................................................... 7

2.7 ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS RFP.............................. 7

2.8 PROPOSAL SUBMISSION, EVALUATION AND SELECTION ...................................... 7

2.8.1 General ................................................................................................................... 7

2.8.2 Rights and Options Reserved.................................................................................7

2.8.3 Contract Negotiation and Award ........................................................................... 8

2.8.4 Proposal Evaluation ............................................................................................... 8

2.8.5 Site Inspections ........................................................................................................ 10

2.8.6 Prime Contractor Responsibility..........................................................................10

2.9 RESPONSIBILITY FOR PROPOSAL COSTS ............................................................ 10

2.10 RESERVED ......................................................................................................... 10

2.11 WITHDRAWAL OR MODIFICATION OF PROPOSALS ............................................. 10

3 PROPOSAL REQUIREMENTS ...................................................................................... 11

3.1 ADMINISTRATIVE REQUIREMENTS .................................................................... 11

3.1.1 Mandatory Online Registration and Filing Requirements ...................................11

3.1.2 Transparency in Business Demographic Data Disclosures .................................13

3.1.3 Virtual Pre-Proposal Meeting .............................................................................. 14

3.1.4 Addenda to the RFP; Requests for Information; Inconsistencies ............................ 14

3.1.5 Proposals Binding ................................................................................................ 14

3.1.6 Proposal Submission Requirements.....................................................................15

3.2 QUALIFICATIONS OF APPLICANTS...................................................................... 16

3.3 IMPLEMENTATION PLAN, STATEMENT OF WORK, PROJECT SCHEDULE AND MILESTONE

PAYMENT SCHEDULE ..................................................................................................... 19

3.4 COST PROPOSAL ................................................................................................ 20

3.5 CERTIFICATION OF COMPLIANCE WITH EQUAL BENEFITS ORDINANCE.............. 20

3.6 LOCAL BUSINESS ENTITY OR LOCAL IMPACT CERTIFICATION........................... 21

3.7 THE PHILADELPHIA TAX AND REGULATORY STATUS AND CLEARANCE STATEMENT

4 CITY-WIDE CONTRACT REQUIREMENTS ............................................................. 23

City of Philadelphia

Request for Proposals for ON-CALL PHL MAXIMO CONSULTING AND SUPPORT SERVICES

Rev 8.2025_v2

4.1 TERM AND RENEWAL ........................................................................................ 23

4.2 CERTIFICATE OF NON-INDEBTEDNESS ............................................................... 23

4.3 INSURANCE........................................................................................................ 24

4.4 INDEMNIFICATION ............................................................................................. 27

4.5 PROPRIETARY RIGHTS INDEMNIFICATION.......................................................... 27

4.6 PERFORMANCE STANDARDS .............................................................................. 28

4.7 ACCEPTANCE..................................................................................................... 28

4.8 CITY AUDIT ....................................................................................................... 28

4.9 TERMINATION FOR CONVENIENCE..................................................................... 28

4.10 TERMINATION FOR DEFAULT............................................................................. 28

4.11 SALES AND USE TAX EXEMPTION ..................................................................... 29

4.12 UNAVAILABILITY OF FUNDS .............................................................................. 29

4.13 TAX REQUIREMENTS ......................................................................................... 29

4.14 ASSIGNMENT ..................................................................................................... 30

4.15 DOCUMENT PREPARATION FEE.......................................................................... 30

4.16 NONDISCLOSURE OF CITY DATA AND CONTRACTOR DATA............................... 31

4.16.1 Nondisclosure ...................................................................................................... 31

4.16.2 City Data .............................................................................................................. 31

4.16.3 Contractor Data .................................................................................................... 31

4.16.4 Exclusions ............................................................................................................ 31

4.16.5 Remedy for Breach .............................................................................................. 32

4.17 ETHICS REQUIREMENTS..................................................................................... 32

4.17.1 Gifts...................................................................................................................... 32

4.17.2 City Employee Interest in City Contracts ............................................................ 33

4.17.3 Conflict of Interest ............................................................................................... 33

4.18 [RESERVED] ...................................................................................................... 33

4.19 THE PHILADELPHIA CODE, SECTION 17-400 ..................................................... 33

4.20 AMERICANS WITH DISABILITIES ACT ................................................................ 34

4.21 BUSINESS INTERESTS IN NORTHERN IRELAND ................................................... 34

4.22 BUSINESS, CORPORATE AND SLAVERY ERA INSURANCE DISCLOSURE .............. 35

4.23 LIMITED ENGLISH PROFICIENCY........................................................................ 35

4.24 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT....................... 36

4.25 PHILADELPHIA 21ST CENTURY MINIMUM WAGE AND BENEFITS STANDARD ..... 36

Appendix A:

Appendix B:

Appendix C:

Appendix D:

Appendix E

Appendix F

Appendix G

Appendix H

Appendix I

Detailed Project Requirements

[Reserved]

Provisions Required by Chapter 17-1400 of The Philadelphia Code

Tax and Regulatory Status and Clearance Statement Form

Local Business Entity or Local Impact Certification

Additional IT Standards

LGBTQ Applicant Opportunity Data

Airport Security Requirements

Airport General Consultant Services

City of Philadelphia

Request for Proposals for ON-CALL PHL MAXIMO CONSULTING AND SUPPORT SERVICES

Rev 8.2025_v2

1 General Information

1.1 Background

The City of Philadelphia (“City”), Department of Aviation (“Aviation” or “Airport”), is seeking

one or more qualified Applicant(s) to provide on-call task order-based consulting services to

support and enhance Aviation’s IBM Maximo Application Suite (“MAS”) environments on an

as-needed basis.

The services sought by this RFP are divided into 3 components:

• Hosting / MAS as a Service (MaaS)

• Development, Configuration, and Enhancements

• Support and Operational Services

No computer hardware or other equipment, and no network or computer installation services (such

as cabling or physical installation of equipment) will be purchased under any contract resulting

from this Request for Proposals.

DESCRIPTION OF PHILADELPHIA AIRPORT SYSTEM

PHL is classified by the Federal Aviation Administration (“FAA”) as a large air traffic hub

(enplaning 1.0% or more of the total passengers enplaned in the U.S.). According to data

reported for calendar year 2023 by Airports Council International – North America, PHL was

ranked the twenty-first busiest airport in the United States, serving 28.1 million passengers;

twenty-seventh busiest in the nation for aircraft operations; and eighteenth busiest in the nation

for cargo tonnage.

The Airport serves residents and visitors from a broad geographic area that includes eleven

counties within four states: Pennsylvania, New Jersey, Delaware, and Maryland. The Airport

System consists of the following:

a. Philadelphia International Airport

PHL has approximately 2,598 acres located partly in the southwestern section of the City and

partly in the eastern section of Delaware County, about 7.2 miles from Center City

Philadelphia. The Airport’s runway system consists of parallel Runways 9L-27R and 9R-

27L, crosswind Runway 17-35, commuter Runway 8-26, and interconnecting taxiways.

PHL’s terminal facilities consist of seven terminal units totaling approximately 3.3 million

square feet and include ticketing areas, passenger and baggage screening areas, passenger

hold rooms and other amenities, baggage claim areas, a variety of food, retail and service

establishments, and other support areas.

____________________________________

City of Philadelphia

Request for Proposals for ON-CALL PHL MAXIMO CONSULTING AND SUPPORT SERVICES Page 1

Rev 8.2025_v2

Outside of the PHL terminal area, PHL also has the following: six active cargo facilities;

various support buildings; training areas; an air traffic control tower; a fixed-base operator;

corporate hangars; a fueling supply facility; two American Airlines aircraft maintenance

hangars; a first-class office complex; a 14-story hotel; seven rental car facilities; a cell-phone

lot; employee parking lots; and five public parking garages.

b. Northeast Philadelphia Airport

PNE is located on approximately 1,118 acres situated within the City limits, ten miles

northeast of Center City Philadelphia. PNE serves as a reliever airport for PHL and provides

for general aviation, air taxi, corporate, and occasional military use. The airport has no

scheduled commercial service. There are presently 85 T-hangars, ten corporate hangars and

six open hangars for general aviation activities.

1.2 General Statement of Proposal Requirements

MAS currently serves as a mission-critical operational system supporting:

• Facilities and Airport Operations work order and job control management, and

• Receiving and warehouse inventory management that directly enables maintenance and

operational activities.

Aviation reserves the right to select multiple Applicants with which to contract. The City does

not guarantee that each successful Applicant will receive an assignment throughout the

Agreement.

While MAS also provides robust asset management capabilities, Aviation’s long-term asset

management strategy remains under evaluation. Accordingly, Applicants must support current

operational use cases as primary objectives, while ensuring that configurations, data practices,

and integrations do not preclude future expansion of MAS capabilities or integration with other

enterprise asset or inventory systems.

Applicants are expected to support operational stability today while advising Aviation on future

opportunities to responsibly leverage MAS features where appropriate.

All work must align with Aviation operational requirements, regulatory obligations, and

enterprise IT standards.

The successful Applicant(s) will receive written Task Orders or Service Requests prepared by

Aviation for any services or tasks required hereunder. Each Task Order or Service Request will

define Aviation’s specific objectives, scope, deliverables, and performance expectations.

To ensure Aviation receives technically sound, cost-effective, and forward-looking solutions,

____________________________________

City of Philadelphia

Request for Proposals for ON-CALL PHL MAXIMO CONSULTING AND SUPPORT SERVICES Page 2

Rev 8.2025_v2

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

ON CALL MAS APPLICATION HOSTING DEVELOPMENT AND SUPPORT SERVICES formerly named Maximo

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See also