Multilingual Voice Menu System

Location:	New York
Posted:	Sep 26, 2025
Due:	Oct 23, 2025
Agency:	The New York State Contract Reporter
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services
Publication URL:	To access bid details, please log in.

Issue Date: 09/26/2025

Contract Number: C102592

Multilingual Voice Menu System
Description:

Questions regarding this solicitation are due per the instructions in the RFP by 3:00 PM ET, Thursday October 9th, 2025.

Questions will be accumulated by OMH and responses will be sent to potential bidders by Thursday, October 16th, 2025. The Q&A will also be posted to the contract reporter.

Proposals are due no later than 3:00 PM ET, Thursday October 23rd, 2025. No late bids will be accepted.

Please check the Contract Reporter website frequently for updates. Any documentation regarding this procurement will be posted.

"Pursuant to the New York State Finance Law Sections 139-j and 139-k, the Procurement Lobbying Act applies to this solicitation. Only the designated, sole point of contact listed below should be contacted during the restricted period of communication. The restricted period begins with the publication of the ad in the New York State Contract Reporter and will end with the approval by the New York State Office of the State Comptroller of this contractual agreement.

Due Date: 10/23/2025 3:00 PM

Contract Term: 5 years

Location: All OMH locations in attached documents

Ad Type: General

Primary Contact:

Mental Health, NYS Office of
Capital District Psychiatric Center
Bureau of Procurement Enterprise Services
Scott Ragone
Contract Management Specialist 1
75 New Scotland Ave.
Unit N
Albany, NY 12208
United States
Ph: 518-486-2019
Fax:
scott.ragone@omh.ny.gov

Secondary contact:

Multilingual Voice Menu System

See also