Multilingual Voice Menu System

Questions regarding this solicitation are due per the instructions in the RFP by 3:00 PM ET, Thursday October 9th, 2025.

Questions will be accumulated by OMH and responses will be sent to potential bidders by Thursday, October 16th, 2025. The Q&A will also be posted to the contract reporter.

Proposals are due no later than 3:00 PM ET, Thursday October 23rd, 2025. No late bids will be accepted.

Please check the Contract Reporter website frequently for updates. Any documentation regarding this procurement will be posted.

"Pursuant to the New York State Finance Law Sections 139-j and 139-k, the Procurement Lobbying Act applies to this solicitation. Only the designated, sole point of contact listed below should be contacted during the restricted period of communication. The restricted period begins with the publication of the ad in the New York State Contract Reporter and will end with the approval by the New York State Office of the State Comptroller of this contractual agreement.