Non-Emergency Medical Transportation

The awarded statewide administrator of the MDH non-emergency medical transportation (NEMT) program will provide the full gamut of NEMT services and be responsible for delivering both an IT system and the staff necessary to support such operational processes, including but not limited to work regarding screening requests, prior authorization, appeals, scheduling, verification, reporting, and monitoring and other quality assurance/improvement oversight to assure access to transportation to covered Medicaid services for eligible and qualified participants to and from such NEMT services rendered by Medicaid.