Office of Children Youth & Families
Bureau of Juvenile Justice Services
Statement of Work
Contracted Staffing – Juvenile Support Aide Position
I. Objective.
The Department of Human Services (“DHS” or “Department”), Bureau of Juvenile Justice
Services (“BJJS”) is issuing this Invitation to Bid (“IFB”) to establish a multiple award
agency contract for the Department to procure contracted staffing Juvenile Support Aides
(“JSAs”) at the below facilities.
Facility Name
Facility Address
South Mountain Secure Treatment Unit 10056 South Mountain Road, South
(“SMSTU”)
Mountain, PA 17261
Loysville Youth Development Center 8 Opportunity Drive, Loysville, PA 17047
(“LYDC”)
Southeast Youth Development Center 1212 Mokychic Drive, Building 12,
(“SYDC”)
Schwenksville, PA 19473
North Central Secure Treatment Unit 36 Kirkbride Drive, Danville, PA 17821
(“NCSTU”)
North East Secure Treatment Unit 701 Sathers Drive, Pittston, PA 18640
(“NESTU”)
Youth Forestry Camp #3 (“YFC #3”) 4534 Tar Kiln Road, James Creek, PA
16657
The Department will award an agency contract to qualified Contractors, who will then be
able to submit quotes for staffing JSAs, as needed, at the listed facilities.
II. Background.
A. All BJJS sites are residential treatment facilities that provide services to youth who
have been adjudicated delinquent. All BJJS sites are secure except YFC#3 which is
considered non-secure. Youth have been committed to the YDC/YFC system via court
order and are between 13 and 20 years old. All youth in the BJJS sites are male except
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for one program for female youth located at NCSTU. The BJJS sites operate 24 hours
per day, 7 days per week, 365 days per year.
1. SMSTU, located in Franklin County, is a secure, residential treatment facility for
males. Additional details are included in the attached Appendix A, SMSTU BJJS
Brochure.
2. LYDC, located in Perry County, is a secure, residential treatment facility for males.
Additional details are included in the attached Appendix B, LYDC BJJS
Brochure.
3. NCSTU, located in Montour County, is a secure, residential treatment facility for
males and females. Male and female youth are housed separately, and the programs
do not interact. Additional details are included in the attached Appendix C,
NCSTU BJJS Brochure.
4. NESTU, located in Luzerne County, is a secure, residential treatment facility for
males. Additional details are included in the attached Appendix D, NESTU BJJS
Brochure.
5. SYDC, located in Montgomery County, is a secure, residential treatment facility
for males. Additional details are included in the attached Appendix E, SYDC BJJS
Brochure.
6. YFC#3, located in Huntingdon County, is a non-secure residential treatment facility
for males. Additional details are included in the attached Appendix F, YFC#3
BJJS Brochure.
B. POINTS OF CONTACT: The selected Contractors shall identify a project manager
(“Point of Contact”), who may be on- or off-site, and one alternate Point of Contact to
serve as the project manager’s designee for this contract.
The BJJS site administrative points of contact for this contract will handle items such
as communication with selected Contractors regarding scheduling and interviews, and
are listed below:
1. SMSTU – Robert Lucko, Facility Director. Contact should be made via phone (717-
788-1136) or email rlucko@pa.gov
2. LYDC – Lettie Truesdale, Facility Director. Contact should be made via phone
(717-789-5533) or email ltruesdale@pa.gov.
3. NCSTU Boys’ Program – Al Maziekas, Facility Director. Contact should be made
via phone (570-271-4759) or email amaziekas@pa.gov.
4. NCSTU Girls’ Program – Randell Swank, Facility Director. Contact should be
made via phone (570-271-4705) or email raswank@pa.gov.
5. NESTU – Cody Feldmann, Facility Director. Contact should be made via phone
(570-883-6848) or email cofeldmann@pa.gov.
6. SYDC – Richard Ennis, Facility Director. Contact should be made via phone
(570.932.1105) or email riennis@pa.gov.
7. YFC3 – Jaime Rosser, Facility Director. Contact should be made via phone (814-
658-4004) or email jrosser@pa.gov.
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8. Contract Monitor – Marcellus Simmons, Human Services Representative. Contact
should be made via email masimmons@pa.gov.
III. Term of Service.
The term of this service contract shall commence upon issuance of a contract to the selected
Contractors (“Effective Date”) and shall expire five years after the Effective Date, unless
terminated earlier pursuant to the terms of the Contract.
The Department will then issue a Request for Quote (“RFQ”) for staffing JSAs for any of
the individual facilities listed above, as needed. A purchase order (“PO”) will be issued as
a result of each RFQ for a period of one year, with the option to renew for a subsequent
one-year period. At the time of each renewal, the Department and the selected Contractor
may negotiate the PO unit price, not to exceed a maximum of 3% over the unit price in
effect at the time of each renewal term. The term of the contract or PO may be extended
by and at the sole option of the Commonwealth for up to 3 months upon the same terms
and conditions where a continued needed exists for the services of the selected Contractor
and there has been no termination under the terms of the Contract or PO.
IV. Scope of Work.
A. Staffing.
DHS requires both full-time and part-time JSAs to fill three shifts at the BJJS sites for
the duration of this contract. The number of JSAs needed by BJJS site are listed below;
however, this number may increase or decrease during the term of the contract to meet
the needs of the Commonwealth. The selected Contractor for a facility must fulfill the
Commonwealth’s temporary needs for direct care staffing to serve as JSAs.
1. SMSTU – 20 to 25
2. LYDC – 30 to 35
3. NCSTU Boys – 15 to 20
4. NCSTU Girls – 10 to 15
5. NESTU – 25 to 35
6. YFC3 – 10 to 15
7. SYDC – 15 to 20
The JSA is an essential, non-professional role providing the care, custody, and
supervision of adjudicated youth in the BJJS sites. Further information describing the
role is included in the attached Appendix G, Juvenile Justice Specialist Position. The
job title “Juvenile Justice Specialist” refers to Commonwealth employees performing
the same duties. Referring to contracted staffing as JSAs gives the Department a way
to differentiate between contracted and Commonwealth staff. The selected Contractor’s
staffing must perform the job duties set forth in Appendix G.
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These positions are considered essential in that they provide critical services to
maintain the health and safety of the residents residing at the BJJS sites. Because of
this designation, JSAs must be ready to report for their assigned shifts at their assigned
location without delay or disruption. The BJJS sites continue to operate despite
emergency or administrative closures that other Commonwealth offices may
experience. This includes, but is not limited to, weather-related emergencies, and paid
office closing for holidays.
BJJS utilizes a case manage system called the Juvenile Justice Automated Case System
(“JJACS”). JSAs must document incidents in JJACS in accordance with BJJS policy
and procedures, as set forth in Appendix H, BJJS JJACS Policy.
Work is performed under the supervision of a BJJS Juvenile Justice Services
Supervisor (“JJSS”) or other BJJS professional staff member. JSAs must report to the
JJSS (or designated BJJS shift supervisor) on duty for assignments, and any concerns
or questions should be directed to that supervisor.
B. Shift Duty Overview. The work week for each JSA will run from Saturday through
Friday. Full-time JSAs will work approximately 40 hours per week. The hours for part-
time JSAs will vary based upon the operational requirements of the BJJS sites. Shifts
are typically scheduled for eight hours, with two 15-minute paid breaks; however, shifts
may be scheduled for longer or shorter periods. A mid-shift meal is provided by BJJS,
free of charge, for the shifts described in subsections a. and b. below. Meal periods are
30 minutes in duration, count as paid working time, and must be taken during the
youths’ meal period. For the shift described in subsection c. below, JSAs are entitled
to a 30-minute paid meal period; however, the JSAs must be present at their assigned
work location and continue to perform job duties during that time. JSAs are expected
to supervise youth during meal periods.
1. 7am – 3pm. Duties include, but are not limited to, waking residents and supervising
morning routines and hygiene. JSAs also escort residents to and from school during
this shift when school is in session. JSAs must assist with monitoring of residents
while in school and supervising daily activities when not in school. Additional
duties that JSAs must perform during this shift may include accompanying
residents to medical/dental appointments and completing required documentation.
JSAs monitor residents during the lunch meal.
2. 3pm – 11pm. Duties include, but are not limited to, supervising behavioral therapy
groups, cleaning routines, and recreational activities. Additional duties that JSAs
must perform during this shift may include supervising religious services, showers,
and nighttime hygiene routines. JSAs monitor residents during the dinner meal.
3. 11pm – 7am. Duties include, but are not limited to, room checks and
documentation. Additional duties that JSAs must perform during this shift may
include preparation for the next day’s activities and restocking supplies for
residents.
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C. Requirements for JSAs.
1. Minimum Experience and Requirements. All JSAs must meet the following
specifications prior to referral to BJJS:
a. be at least 21 years of age; and
b. have a high school diploma or GED.
2. Background Checks. All JSAs must have the following background checks
completed prior to attending training and working on BJJS sites in proximity to any
youth. All new hires must have new clearances run as listed below. Existing staff
must have all clearances renewed at least every five years. The selected Contractor
shall provide electronic copies of all clearances to BJJS Human Resources prior to
JSAs beginning employment with BJJS. The selected Contractor shall be
responsible for the cost of all clearances listed:
a. FBI Background Clearance;
b. PA Child Abuse Clearance – Volunteer clearance is not acceptable; and
c. PA State Police Clearance.
D. On-Boarding Process for new JSAs.
1. Referrals and Site Visits. The selected Contractor shall refer staff meeting the
specifications listed in section IV.C.a to the applicable BJJS site for a mandatory,
in-person site visit and interview. Potential JSAs must pass a physical, including a
TB test and drug screening, administered by the selected Contractor or its designee.
Upon successful completion of the site visit, physical, and TB test and drug
screening, staff will be approved to work at applicable BJJS site. BJJS will contact
the selected Contractor to give start dates for each approved JSA. Start dates will
correspond with the beginning of the next Juvenile Justice Academy (“JJA”)
training as described below in Section II.E.
2. Withdrawal. BJJS will notify the selected Contractor of any staff that do not
successfully complete the site visit and interview. The selected Contractor shall
withdraw referral of any such staff.
3. Notification. Within five business days, the selected Contractor shall notify the
BJJS Contract Monitor and BJJS site administrative points of contact of any change
in status of the selected Contractor’s employees’ clearances, certifications, or
licensures, including any restrictions.
4. Trainings and Curricula. The Commonwealth requires mandatory trainings for
staff, and the selected Contractor must assist with coordination of JSAs successful
completion of such trainings. Mandatory BJJS trainings will occur during
scheduled, billable shifts. All JSAs shall successfully complete a 10-day BJJS JJA
training. Failure to complete this training will result in removal of each JSAs that
has not successfully completed the training. Treatment service trainings are also
mandatory.
5. Commonwealth Rights. BJJS, in its sole discretion, may:
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.