Call Center Professional Support Services for NICE CXone
| Location: | Kentucky |
|---|---|
| Posted: | Jul 20, 2025 |
| Due: | Jul 28, 2025 |
| Agency: | City of Louisville, Kentucky |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | RFP250276 |
| Publication URL: | To access bid details, please log in. |
Project: Call Center Professional Support Services for NICE CXone
Ref. #: RFP250276
Department: Revenue Commission
Type: RFP
Status:
Open
Open Date: Jun 6th 2025, 11:00 AM EDT
Questions Due Date: Jul 22nd 2025, 3:00 PM EDT
Contact Information: Kim Henry, kim.henry@louisvilleky.gov
Close Date: Jul 28th 2025, 3:00 PM EDT
Project Description: The Louisville Metro Revenue Commission seeks a qualified vendor to provide professional services for support, optimization, and enhancement of its NICE CXone contact center platform. All services must be conducted in close collaboration with the agency’s internal IT team.
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