Travel Management Services

The Contractor shall provide corporate travel services for official domestic and international travel of Government employees and their dependents. Domestic and international travel includes travel within the country in which the U.S. Embassy Dakar is located and travel outside that country, including travel within the U.S and other countries. The corporate travel services that the Contractor shall provide include:

• Travel reservations, and issuance of tickets for air, rail, and bus where possible, advance seat assignments and advance boarding passes.

• Provide detailed travelers' itineraries

• Provide airfare quotes within (01) business day of receiving a written request, TMC must issue official tickets in accordance with the U.S.travel policy rules and regulations.

• Provide management information and billing reports derived from the booking database.

• Conduct automated reconciliation of travel charges incurred through the Government's CBA accounts (when needed);

• Provide fluent English-speaking representatives to be located on-site at the Embassy available during normal operating hours

• Provide 24/7 English language assistance to the U.S. Embassy and its travelers as urgent matters and changes arise

• Possess 05 years minimum experience as a Travel Management Service provider