Neighborhood Preservation Program (code violation repair program)

Location:	North Carolina
Posted:	May 14, 2026
Due:	May 20, 2026
Agency:	City of Durham
Type of Government:	State & Local
Category:	J - Maintenance, Repair, and Rebuilding of Equipment
Solicitation No:	26-1064
Publication URL:	To access bid details, please log in.

Attachment Preview

REQUEST FOR PROPOSALS (RFP)

The Housing & Neighborhood Services Department is soliciting proposals from experienced

organizations to administer the Neighborhood Preservation Program (code violation repair

program).

Issue Date: May 14, 2026

Submission Deadline: May 20, 2026 12:00PM ET

Complete applications should be emailed in PDF form to:

HousingandNeighborhoodServices@DurhamNC.Gov by May 20, 2026 at 12:00 PM ET.

Please direct all questions regarding this RFP to:

Alexis John, Assistant Director

Housing & Neighborhood Services Department

101 City Hall Plaza

Durham, NC 27701-3329

Alexis.John@DurhamNC.Gov

Ph. (919)560-4570

TABLE OF CONTENTS

I. INTRODUCTION AND GENERAL INFORMATION - 3

Background

About the City of Durham

Additional RFP Process Information

Contact Information

II. DESCRIPTION OF PROJECT - 5

Scope of Work

Compensation Amount and Schedule

Applicant Requirements

Compliance and Monitoring

Project Implementation Schedule

III. PROPOSAL SUBMISSION - 6

Proposal Content

Cover letter

Project Understanding & Plan for Implementation

Qualifications, References and Licenses

Project Budget

Assumptions regarding City of Durham Actions and Participation

Conflict of Interest

UBE Participation

Submission Instructions

Format

Keeping Proposals Open

IV. EVALUATION CRITERIA - 10

Responsive

Responsible

Low Cost

V. TERMS AND CONDITIONS - 11

Definitions in this RFP

Contract

Trade Secrets and Confidentiality

Bonds

Insurance

Discretion of the City

Candidate to Bear Expense, No Claims against City

State Treasurer’s Lists

Notice Under the Americans with Disabilities Act (ADA)

Values of City of Durham

VI. EXHIBITS – Attached

EXHIBIT A – Neighborhood Preservation Program Plan

EXHIBIT B – Contract Template

EXHIBIT C - Equal Business Opportunity Program Construction Forms

EXHIBIT D – Non-Collusion Form

I. INTRODUCTION AND GENERAL INFORMATION

A. Background

The City of Durham Housing & Neighborhood Services Department’s Code Enforcement Division

completes about 7,000 housing inspections each year, including initial inspections, warning

inspections, and re-inspections. Many cases remain unresolved for long periods because

homeowners lack the financial resources to make needed repairs, allowing housing conditions to

worsen over time.

As housing prices, property values, and repair costs continue to rise in Durham, more low -income

homeowners are struggling to maintain safe living conditions. In some cases, repair costs force

homeowners to sell properties they would otherwise keep, contributing to the loss of affordable

housing and the displacement of long-time residents.

To help address these challenges, the City launched the Neighborhood Preservation Program in

2021. The program provides financial assistance for critical home repairs to eligible low -income

homeowners below 80% of the Area Median Income with active Minimum Housing Code violations.

Eligible repairs may include heating and cooling systems, plumbing, roofing, electrical work, flooring,

accessibility improvements, drainage, and other health and safety repairs. Emergency repairs are

prioritized.

B. About the City of Durham

The City of Durham was incorporated in 1869 and is located in central North Carolina.

The City currently occupies a land area of approximately 112 square miles, with a population of

283,000 within the city and a population of 644,367 in the four-county Durham-Chapel Hill

Metropolitan Statistical Area, according to the United States Census Bureau. The City is home to

Duke University, a private research university with approximately 15,000 students, and North

Carolina Central University, a public historically Black university with approximately 8,000 students.

Durham is also the primary location of Research Triangle Park, the largest research park in the

United States. The City of Durham is a council-manager form of government. Under the council-

manager form of government, the city manager is the chief administrative officer of the city. The

manager is appointed by the City Council, as are the City Attorney, the City Clerk, and the Collector

of Revenue. The City Manager’s Office is responsible for the management of all city activities and

services, primarily day-to-day functions and long-range planning for the organization. The City

Attorney’s Office serves as the legal representative and counsel for the Durham City Council and the

City’s departments, boards, offices, commissions, and its officers and employees. The City of

Durham has 2,400+ employees. These employees provide varied services, including police, fire, and

emergency medical services; waste collection, street cleaning and snow removal; repair and

installation of water pipes, electric lines and cables; vehicle repair and maintenance; and a range of

administrative tasks. The city is organized into 26 departments.

RFP Process Schedule

The approximate contract schedule is as follows:

Action

Month

Issue RFP

Proposal Submission Due

May 14, 2026

May 20, 2026, at 12:00 pm EST

Vendor Selection

Week of May 18

E. Contact Information

Alexis John, Assistant Director

Alexis.John@DurhamNC.Gov

(919)560-4570 ext. 24235

II. DESCRIPTION OF PROJECT

A. Scope of Work

The City is soliciting applications from organizations interested in providing repair services for

eligible, low-income homeowners in Durham including application intake, income eligibility

determination, procuring contractors through a sealed bid process and overseeing the actual

rehabilitation work in each housing unit. The selected Contractor will:

1. Meet with owners to communicate program specifics; collect and review the necessary

supporting documents to determine initial eligibility as part of the initial screening process.

a. If, based on the extent of program eligible repairs, additional financial eligibility

information is required, the selected Contractor will collect any financial and other

necessary information and supporting documents to meet requirements for the

program.

2. Complete the eligibility determination for each client referral within 30 days of receipt of the

City’s request. Additionally, protect client confidentiality and maintain secure storage of

protected client information.

3. Assess needed repairs, interior and exterior, and provide thorough written and photographic

documentation of conditions found. During the assessment, the Selected Contractor will meet

with the homeowner to determine the owner’s concerns and priorities and explain the

limitations of the program.

4. Develop and submit a detailed Assessment/Scope of Work, solicit bids for all repairs and

services described in the Assessment/ Scope of Work and manage the project(s) until

completion.

a. The listing of repairs is to be prioritized based on health and safety as prescribed

by Housing & Neighborhood Services and observed conditions.

B. Compensation Amount and Schedule

The City anticipates making a three-year award totaling approximately $495,000 for the repair activity.

The source of funds is expected to be Dedicated Housing Fund (DHF).

1. Maximum amount of City funds that can be used per home repair is $29,900, this amount is

subject to change at the discretion of the Housing & Neighborhood Services Department over

the term of the contract.

2. No compensation shall be expressly due or implied to be due to any proposer unless and until

an agreement is mutually negotiated between the parties, and thereafter approved by the

Durham City Council or its designee and has been fully executed by all parties. Said agreement

shall dictate the terms upon which any eventual compensation may be earned.

C. Applicant Requirements

1. Eligible applicants include non-profit and for-profit development entities. “Non-profit” means

having a 501(c)(3) tax exemption notice from the IRS.

2. Applicants should have experience with the delivery of repair services and/or to low-

income households, as specified in this RFP.

3. Applicants should have experience with application intake for home repair and/or

rehabilitation, including determination of income eligibility based on HUD Income

Limits Summary.

4. Applicants should submit a signed and notarized cover letter. The letter should state they

have the authority to submit a response to the RFP and they accept all the terms and

conditions in the RFP. This includes the description of services and the provisions of the

contract to be signed.

D. Compliance and Monitoring

Selected Contractor will provide owner and property eligibility documentation, work write up, before

and after photos and any invoices or payment documentation with each invoice submitted. The project

manager will complete unit inspections and verify work completed before payment is made. A

monitoring schedule will be discussed at the contract start-up meeting once the contract is executed.

E. Project Implementation Schedule

Action

Anticipated Execution of Contract

Month

The week of June 15, 2026

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Bid Number:	26-1064
Bid Title:	Neighborhood Preservation Program (code violation repair program)
Category:	Requests for Proposals/Qualifications and Services
Status:	Open

Neighborhood Preservation Program (code violation repair program)

Attachment Preview

See also