THE CHARLOTTE-MECKLENBURG BOARD OF EDUCATION
Request for Proposal #: 163-11202025KS
Transportation Telematics Service and Hardware
Date Issued: November 20, 2025
Proposal Opening Date: December 18, 2025
At 02:00 PM ET
Direct all inquiries concerning this RFP to:
Korie Sietmann
Senior Purchasing Agent
Email: korie.sietmann@cms.k12.nc.us
Ver. 11/2023
The Charlotte-Mecklenburg BOE
INVITATION FOR BIDS NO. 163-11202025KS
Proposals will be publicly opened:
December 18, 2025 @ 2:00 pm EST
4421 Stuart Andrew Blvd.
Charlotte NC 28217
Refer ALL Inquiries to: Korie Sietmann
Office: 980-343-0663
Commodity: Transportation Telematics Service and Hardware
Contract Type: Agency Specific Term Contract
Using Agency Name: Charlotte-Mecklenburg Board of Education
(abbreviated as CMBOE or CMBE)
E-Mail: korie.sietmann@cms.k12.nc.us
Website: www.cms.k12.nc.us
NOTICE TO BIDDERS
ONLY Electronic responses will be accepted for this solicitation. You must register to submit a bid. Register as soon as possible! It may
take 3 to 5 days for your account to become active. NO MAILED, COURIERED, FAXED, OR EMAIL SUBMISSIONS WILL BE ACCEPTED. Bids
are subject to rejection unless submitted on this form. Failure to submit a bid in strict accordance with these instructions shall constitute
sufficient cause to reject a Vendor’s bid(s). Federal Uniform Guidance: “Contracts funded with federal grant or loan funds must be
procured in a manner that conforms with all applicable Federal laws, policies, and standards, including those under the Uniform Guidance
(2 C.F.R. Part 200). Including the prohibitions outlined in (2 C.F.R. 200.216).” Additional information can be found at:
https://www.cmsk12.org/Page/8947
EXECUTION
In compliance with this Invitation for Bids (RFP), and subject to all the conditions herein, the undersigned Vendor offers and agrees to
furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.
By executing this proposal, the undersigned Vendor understands that false certification is a Class I felony and certifies that this proposal is
submitted competitively and without collusion (G.S. 143-54), none of its officers, directors, or owners of an unincorporated business entity
has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of
1934 (G.S. 143-59.2), and it is not an ineligible Vendor as set forth in G.S. 143-59.1. Furthermore, by executing this proposal, the undersigned
certifies to the best of Vendor’s knowledge and belief, that it and its principals are not presently debarred, suspended, proposed for
debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or CMS department or agency.
By executing this proposal, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and THE CHARLOTTE
MECKLENBURG BOARD OF EDUCATION GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be accessed from
the ATTACHMENTS page within this document.
Failure to execute/sign proposal prior to submittal may render proposal invalid and it MAY BE REJECTED. Late proposals
cannot be accepted.
COMPLETE/FORMAL NAME OF VENDOR:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY & CMS & ZIP:
TELEPHONE NUMBER:
TOLL FREE TEL. NO:
PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):
PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR:
FAX NUMBER:
VENDOR’S AUTHORIZED SIGNATURE:
DATE:
E-MAIL:
VALIDITY PERIOD
Offer shall be valid for at least sixty (60) days from date of bid opening, unless otherwise stated here: ______ days, or if extended by
mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency
issuing this RFP.
ACCEPTANCE OF PROPOSAL
If your proposal is accepted, all provisions of this RFP, along with the written results of any negotiations, shall constitute the written
agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall
apply. Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.
FOR STATE USE ONLY: Offer accepted and Contract awarded this________ day of __________, 20____, as indicated on
The attached certification, by ____________________________________________________________________.
Ver: 11/2023
(Authorized Representative of CHARLOTTE MECKLENBURG BOARD OF EDUCATION)
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Proposal Number:
1.0 INTRODUCTION AND OBJECTIVES
Vendor: ____________________________________
The primary goal is to identify, procure, and deploy a robust, end-to-end School Bus Telematics Solution to modernize student
transportation. This system must integrate real-time GPS tracking hardware, driver and fleet management technology (including tablets
and an administrative reporting platform), and a secure Parent Communication Application capable of displaying real-time vehicle location
information.
The successful implementation of this comprehensive system is critical to significantly enhancing student safety, optimizing
operational efficiency across the fleet, and ensuring full compliance with all federal, CMS, and local regulatory requirements.
The intent of this solicitation is to award this contract to a single overall bidder on all items. The right is reserved, however, to make
awards based on individual items or groups of items, if such shall be considered by The Charlotte-Mecklenburg Board of Education to be
most advantageous or to constitute its best interest. Bidders should show unit prices but are requested also to offer a lump sum price. The
right is reserved by The Charlotte Mecklenburg Board of Education to reject any or all quotes/bids.
Key Objectives:
• Real-time Visibility: Establish and maintain accurate, real-time GPS location tracking for all designated fleet vehicles, ensuring
continuous data availability for operational oversight and incident response.
• Driver Safety, Behavior, & Performance: Monitor and report driver behavior metrics, including but not limited to harsh braking,
rapid acceleration, speeding, and unauthorized route deviations, with the intent to promote safe driving practices and reduce
liability exposure. Also includes monitoring of the CMS Transportation Non-Exempt Employee Absenteeism Program point
assessment and scale.
• Operational Efficiency: Enhance fleet performance by improving on-time arrival rates, optimizing route adherence, and reducing
vehicle downtime through proactive diagnostics and maintenance.
• Communication: Facilitate secure, timely, and bidirectional communication between drivers, dispatch personnel, and
administrative staff through integrated messaging platforms and mobile applications, including real-time updates to parents and
guardians.
• Student Safety: Strengthen student safety protocols by enabling visibility into vehicle location, driver conduct, and trip completion
status, while ensuring compliance with all applicable federal, state, and local transportation safety regulations.
Ver: 11/2023
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Proposal Number:
1.1 SCOPE OF WORK
Vendor: ____________________________________
This Scope of Work (“SOW”) outlines the responsibilities and deliverables required of the selected Provider (“Contractor”) for the
provision, installation, and ongoing support of a comprehensive
telematics solution for the Charlotte-Mecklenburg Board of Education (“CMBE”) Transportation Department fleet.
1. Hardware Provision
A. GPS Tracking Devices: The Contractor shall furnish 1,400 and install GPS tracking devices on designated fleet vehicles. Each
device shall:
1. Provide real-time location tracking and reporting
2. Integrate directly with vehicle engine diagnostics systems (CAN bus/OBD-II/J1939).
3. Include an internal backup battery to ensure continued tracking in the event of power loss.
4. Be accompanied by all necessary wiring and installation components compatible with the fleet’s vehicle makes and
models.
5. Receive all firmware and programming updates to the hardware required based on any issues found in the field
6. Be supported by remote GPS hardware troubleshooting, with response times not to exceed 24 hours
7. Services to include a Return Merchandise Authorization (RMA) process for hardware repair or replacement with return
shipping paid by CMBE
B. Driver Tablet Hardware: The Contractor shall provide and install 1,350 ruggedized tablets with the following specifications:
1. High-resolution display, readable in direct sunlight.
2. Dedicated in vehicle charging dock and mounting solution
3. Secure operating system (Android or iOS) suitable for application delivery.
4. Mobile Device Management (MDM) software pre-installed.
5. Audible navigation features appropriate for school bus operations.
6. All necessary wiring and mounting hardware included.
2. Connectivity Services
A. GPS Cellular Connectivity: The Contractor shall provide pooled, data-only cellular service sufficient to support optimal GPS
performance across the entire fleet and district.
B. Tablet Cellular Connectivity: The Contractor shall provide Nationwide cellular connectivity (4G/LTE, 5G).
C. Mobile Device Management (MDM): The Contractor shall implement and maintain MDM software on all tablets, enabling
remote updates, device resets, and monitoring capabilities.
Ver: 11/2023
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Proposal Number:
3. Software Solutions
Vendor: ____________________________________
A. Tablet Software: The Contractor shall provide and maintain tablet-based software applications that include:
1. Turn-by-turn navigation.
2. Pre-trip and post-trip inspection forms.
3. Messaging capabilities for office-to-driver communications.
B. Fleet Management Platform: The Contractor shall provide a secure, cloud-hosted software platform with the following
capabilities:
1. 24/7/365 access with guaranteed uptime.
2. Real-time GPS tracking and historical route playback.
3. Driver behavior analytics (e.g., harsh braking, speeding).
4. Geofencing and alert configuration.
5. Fleet maintenance and diagnostics via vehicle data integration.
6. Role-based access control and secure user authentication.
7. Data redundancy and secure hosting infrastructure.
8. API/Web Service access for future integrations.
9. Routine over-the-air (OTA) software updates, patches, and hotfixes.
10. Map licenses with quarterly updates.
11. Comparative analysis tools for routing integration, including:
i. Planned vs. Actual route reporting.
ii. Student lookup functionality.
iii. Bus-to-route matching.
iv. On-time arrival metrics for CMBE reporting.
v. Ability to import Employee Demographics for reporting
12. Time Capture and Attendance module to include Point tracking with support for employee demographic import and
CSV data export.
Ver: 11/2023
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.