IFB 41-501598 -- BeyondTrust Bomgar Remote Cloud Support

Location: North Carolina
Posted: May 14, 2026
Due: Jun 4, 2026
Agency: State Government of North Carolina
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: Doc2142574081
Publication URL: To access bid details, please log in.
Solicitation Number: Doc2142574081
Project Title: IFB 41-501598 -- BeyondTrust Bomgar Remote Cloud Support
Description: BeyondTrust Bomgar Remote Cloud SupportTerm: Oct 1, 2026 - Sept 30, 2027, plus two (2) optional one-year renewal terms.
Opening Date: 6/4/2026 2:00 PM
Posted Date: 5/15/2026
Status: Open
Department: DEPARTMENT OF INFORMATION TECHNOLOGY
Solicitation Number
*
Doc2142574081
Department
DEPARTMENT OF INFORMATION TECHNOLOGY
Status Reason
Open
Opening Date
2026-06-04T14:00:00.0000000
Posted Date
*
2026-05-14T20:38:52.0000000Z
Primary Commodity Code
Cloud-based software as a service
Mandatory Conference/Site Visit
Special Instructions
Solicitation Type
*
Select RFP IFB RFI
Owner
Natalie Parraghi
Description
BeyondTrust Bomgar Remote Cloud SupportTerm: Oct 1, 2026 - Sept 30, 2027, plus two (2) optional one-year renewal terms.

Attachment Preview

STATE OF NORTH CAROLINA Department of Information Technology (DIT) INVITATION FOR BIDS NO. 41-501598
Offers will be publicly opened: June 4, 2026, at 2:00 PM ET
Issue Date: May 14, 2026
Refer ALL inquiries regarding this IFB to: Natalie Parraghi Natalie.parraghi@nc.gov Commodity Number: 811620
Description: Cloud-based software as a service
Using Agency: NC DIT
See page 2 for mailing instructions. Requisition No.:
OFFEROR:
STREET ADDRESS: P.O. BOX: ZIP:
CITY, STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL. NO
PRINT NAME & TITLE OF PERSON SIGNING: FAX NUMBER:
AUTHORIZED SIGNATURE: DATE: E-MAIL:

IFB Number: 41-501598
STATE OF NORTH CAROLINA INVITATION FOR BIDS NO. 41-501598
Department of Information Technology (DIT)
Offers will be publicly opened: June 4, 2026, at
2:00 PM ET
Issue Date: May 14, 2026
Refer ALL inquiries regarding this IFB to: Commodity Number: 811620
Natalie Parraghi
Description: Cloud-based software as a service
Natalie.parraghi@nc.gov
Using Agency: NC DIT
See page 2 for mailing instructions. Requisition No.:
OFFER AND ACCEPTANCE
The State seeks offers for the software and software support described in this solicitation. The State's
acceptance of any offer must be demonstrated by execution of the acceptance found below and any subsequent
Request for Best and Final Offer, if issued. Acceptance shall create a contract having an order of precedence
as follows: In cases of conflict between documents comprising the contract, the order of precedence shall be (1)
Best and Final Offers, if any, (2) special terms and conditions specific to this solicitation, (3) specifications, (4)
Department of Information Technology Terms and Conditions of this solicitation, and (5) the agreed portions of
the awarded Vendor's offer. No contract shall be binding on the State until an encumbrance of funds has
been made for payment of the sums due under the contract.
EXECUTION
In compliance with this solicitation and subject to all the conditions herein, the undersigned offers and agrees to
furnish any or all Services or goods upon which prices are offered, at the price(s) offered herein, within the time
specified herein. By executing this offer, I certify that this offer is submitted competitively and without collusion.
Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.
OFFEROR:
STREET ADDRESS: P.O. BOX: ZIP:
CITY, STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL.
NO
PRINT NAME & TITLE OF PERSON SIGNING: FAX NUMBER:
AUTHORIZED SIGNATURE: DATE: E-MAIL:
Offer valid for ninety (90) days from date of offer opening unless otherwise stated here: ____ days
ACCEPTANCE OF OFFER
If any or all parts of this solicitation are accepted, an authorized representative of NC DIT shall affix their signature
hereto. A copy of this acceptance will be forwarded to the successful vendor(s).
FOR STATE USE ONLY
Offer accepted and contract awarded _____________________________________, as indicated on attached certification,
by _____________________________________________ (Authorized representative of NC DIT).
Page 1 of 42 January 30, 2026

IFB Number: 41-501598
TABLE OF CONTENTS
1.0 INTENT, USE, DURATION AND SCOPE .............................................................................................. 3
2.0 GENERAL INFORMATION .................................................................................................................... 3
2.1 VENDOR QUESTIONS ...................................................................................................................... 3
2.2 ADDENDUM TO SOLICITATION ....................................................................................................... 3
2.3 OFFER SUBMITTAL .......................................................................................................................... 3
2.4 BASIS FOR REJECTION ................................................................................................................... 4
2.5 LATE OFFERS .................................................................................................................................. 4
2.6 NON-RESPONSIVE OFFERS ........................................................................................................... 5
2.7 NOTICE TO VENDOR(S) ................................................................................................................... 5
2.8 E-PROCUREMENT SOLICITATION .................................................................................................. 5
2.9 DISTRIBUTORS AND RESELLERS .................................................................................................. 5
2.10 POSSESSION AND REVIEW ............................................................................................................ 5
2.11 BEST AND FINAL OFFERS (BAFO) .................................................................................................. 6
2.12 AWARD ............................................................................................................................................. 6
2.13 POINTS OF CONTACT ...................................................................................................................... 6
3.0 SPECIFICATIONS ................................................................................................................................. 7
3.1 VENDOR STANDARD AGREEMENT(S) ........................................................................................... 7
3.2 VENDOR UTILIZATION OF WORKERS OUTSIDE U.S. - DISCLOSURE STATEMENT .................. 7
3.3 E-VERIFY .......................................................................................................................................... 8
3.4 BRAND SPECIFIC PRODUCT ........................................................................................................... 8
3.5 SECURITY SPECIFICATIONS .......................................................................................................... 8
3.6 ENTERPRISE ARCHITECTURE SPECIFICATIONS ....................................................................... 11
3.7 SPECIFICATIONS - RESERVED .................................................................................................... 11
3.8 DELIVERY ....................................................................................................................................... 11
3.9 CONTRACT TERM .......................................................................................................................... 11
4.0 FURNISH AND DELIVER .................................................................................................................... 12
5.0 HISTORICALLY UNDERUTILIZED BUSINESSES .............................................................................. 13
6.0 DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS TO VENDORS ....................... 13
7.0 DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS .............................. 15
ATTACHMENT A ......................................................................................................................................... 25
Page 2 of 42 January 30, 2026

REFERENCE VENDOR QUESTION
IFB Section, Page Number

IFB Number: 41-501598
1.0 INTENT, USE, DURATION AND SCOPE
The purpose of this Solicitation is to obtain pricing for and procure BeyondTrust Bomgar Remote Cloud
Support for NC Department of Information Technology (DIT). With this purchase, NC DIT will be migrating
the current 90 RS Perpetual Licenses and 1 VM to 90 RS CLOUD licenses. Goods and Services will be
provided in accordance to the terms and conditions of this Solicitation.
2.0 GENERAL INFORMATION
2.1 VENDOR QUESTIONS
All inquiries regarding the solicitation specifications or requirements are to be addressed to the
contact person listed on Page One of this solicitation. Vendor contact regarding this Solicitation with
anyone other than the contact person listed on Page One of this Solicitation may be grounds for
rejection of said Vendor's offer.
Written questions concerning this Solicitation will be received until May 26, 2026, at 2:00 PM
Eastern Time. They must be submitted to the contact person listed on Page One of this Solicitation.
Please enter "Questions IFB 41-501598" as the subject for the message and submit via the Ariba
Sourcing Tool Message Board. Questions should be submitted in the following format:
REFERENCE VENDOR QUESTION
IFB Section,
Page Number
2.2 ADDENDUM TO SOLICITATION
The State may issue addenda if Vendor questions are permitted as described below, or if additional
terms, specifications, or other changes are necessary for this procurement. All addenda shall
become an Addendum to this solicitation.
2.3 OFFER SUBMITTAL
Due Date: June 4, 2026
Time: 2:00 PM Eastern Time
IMPORTANT NOTE: It is the Vendor's sole responsibility to upload their offer to the Ariba Sourcing
Module by the specified time and date of opening. Vendor shall bear the risk for late electronic
submission due to unintended or unanticipated delay, including but not limited to internet issues,
network issues, local power outages, or application issues. Vendor must include all the pages of
this solicitation in their response.
Sealed offers, subject to the conditions made a part hereof, will be received until 2:00pm Eastern
Time on the day of opening and then opened, for furnishing and delivering the commodity as
described herein. Offers must be submitted via the Ariba Sourcing Module with the Execution page
signed and dated by an official authorized to bind the Vendor's firm. Failure to return a signed offer
shall result in disqualification.
Attempts to submit a proposal via facsimile (FAX) machine, telephone, email, email
attachments, or in any hardcopy format in response to this Bid SHALL NOT be accepted and
will automatically be deemed Non-Responsive.
a) Submit one (1) signed, original electronic offer via Ariba Sourcing Tool.
Page 3 of 42 January 30, 2026

IFB Number: 41-501598
b) All File names should start with the Vendor name first, in order to easily determine all the files to
be included as part of the vendor's response. For example, files should be named as follows:
Vendor Name-your file name.
c) File contents SHALL NOT be password protected, the file formats must be in .PDF, .JPEG,
.DOC or .XLS format, and shall be capable of being copied to other sources. Inability by the
State to open the Vendor's files may result in the Vendor's offer(s) being rejected as Non-
Responsive.
d) If the vendor's proposal contains any confidential information (as defined in Section 7.0,
Paragraph #17), then the vendor must provide one (1) signed, original electronic offer and one
(1) redacted electronic copy.
Questions or issues related to using the Ariba Sourcing Tool itself can be directed to the North
Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are
available Monday through Friday from 7:30 AM EST to 5:00 PM EST.
2.3.1 PUBLIC BID OPENING
The public bid opening for this IFB will be held virtually via Microsoft Teams at the time and
date specified in section 2.3 above. Vendors can attend the bid opening at the link below.
Vendor participation in the bid opening is optional.
Microsoft Teams meeting
Join: https://teams.microsoft.com/meet/236423973529391?p=qhKgDcgFw2lc5NxcP0
Meeting ID: 236 423 973 529 391
Passcode: g32m6C98
Need help? | System reference
Dial in by phone
+1 984-204-1487,,303701045# United States, Raleigh
Find a local number
Phone conference ID: 303 701 045#
Join on a video conferencing device
Tenant key: ncgov@m.webex.com
Video ID: 119 596 267 8
More info
2.4 BASIS FOR REJECTION
Pursuant to 9 NCAC 06B.0401, the State reserves the right to reject any and all offers, in whole or in
part; by deeming the offer unsatisfactory as to quality or quantity, delivery, price or service offered;
non-compliance with the specifications or intent of this solicitation; lack of competitiveness; error(s)
in specifications or indications that revision would be advantageous to the State; cancellation or other
changes in the intended project, or other determination that the proposed requirement is no longer
needed; limitation or lack of available funds; circumstances that prevent determination of the best
offer; or any other determination that rejection would be in the best interest of the State. Vendor
contact regarding this IFB with anyone other than Natalie Parraghi may be grounds for rejection of
said Vendor's offer.
2.5 LATE OFFERS
Regardless of cause, late offers will not be accepted and will automatically be disqualified from further
consideration. It shall be the Vendor's sole risk to ensure delivery at the designated office by the
designated time. Late offers will not be opened and may be returned to the Vendor at the expense of
the Vendor or destroyed if requested.
Page 4 of 42 January 30, 2026

IFB Number: 41-501598
2.6 NON-RESPONSIVE OFFERS
Vendor offers will be deemed non-responsive by the State and will be rejected without further
consideration or evaluation if statements such as the following are included:
"This offer does not constitute a binding offer",
"This offer will be valid only if this offer is selected as a finalist or in the competitive range",
"Vendor does not commit or bind itself to any terms and conditions by this submission",
"This document and all associated documents are non-binding and shall be used for discussion
purposes only",
"This offer will not be binding on either party until incorporated in a definitive agreement signed
by authorized representatives of both parties", or
A statement of similar intent.
2.7 NOTICE TO VENDOR(S)
The State objects to and will not be required to evaluate or consider any additional terms and
conditions not previously agreed to by the State and submitted with an Offeror's response.
This applies to any language appearing in or attached to the document as part of the Offeror's
response. By execution and delivery of this IFB and response(s), the Offeror agrees that any
additional terms and conditions, whether submitted purposely or inadvertently, shall have no
force or effect.
2.8 E-PROCUREMENT SOLICITATION
This is an E-Procurement solicitation. See Paragraph #33 of the Section 7.0 Department of
Information Technology Terms and Conditions.
a) General information on the E-Procurement service can be found at http://eprocurement.nc.gov/
b) Within two days after notification of award of a contract, vendor must register in NC E-
Procurement @ Your Service at the following web site: NCEP Buyer Login | NC eProcurement
c) As of the IFB submittal date, the Vendor must be current on all E-Procurement fees. If the Vendor
is not current on all E-Procurement fees, the State may disqualify the Vendor from participation
in this IFB.
2.9 DISTRIBUTORS AND RESELLERS
"Resellers" as used herein, refers to businesses that routinely sell or distribute Vendor's Products,
and may include "Distributors", "Value Added Resellers" (VARs), "Original Equipment Manufacturers"
(OEMs), Channel Partners, or such other designations. These businesses must be approved by the
State prior to placement of any orders. Any contract established will be subject to this solicitation and
any resulting Agreement(s), and to the terms and conditions of the State's competitive bidding
process.
The Agency acknowledges that the Reseller has merely purchased the Third-Party Items for resale
or license to the Agency, and that the proprietary and intellectual property rights to the Third-Party
Items are owned by parties other than the Reseller ("Third Parties"). The Agency further
acknowledges that except for the payment to the Reseller for the Third-Party Items, all of its rights
and obligations with respect thereto flow from and to the Third Parties. The Reseller shall provide the
Agency with copies of all documentation and warranties for the Third-Party Items which are provided
to the Reseller. The Reseller shall assign all applicable third-party warranties for Deliverables to the
Agency.
2.10 POSSESSION AND REVIEW
During the evaluation period and prior to award, possession of the bids and accompanying
information is limited to personnel of the issuing agency, and to the committee responsible for
participating in the evaluation. Vendors who attempt to gain this privileged information, or to influence
Page 5 of 42 January 30, 2026

Vendor Contractual Point of Contact Vendor Technical Point of Contact
Name of Vendor: Street: City, State, Zip: Attn: Email: Name of Vendor: Street: City, State, Zip: Attn: Email:
State Contractual Point of Contact State Technical Point of Contact
Name of State Agency: Street: City, State, Zip: Attn: Email: Name of State Agency: Street: City, State, Zip: Attn: Email:

IFB Number: 41-501598
the evaluation process (i.e. assist in evaluation) will be in violation of purchasing rules and their offer
will not be further evaluated or considered.
After award of contract the complete bid file will be available to any interested persons with the
exception of trade secrets, test information or similar proprietary information as provided by statute
and rule. Any proprietary or confidential information which conforms to exclusions from public records
as provided by N.C.G.S. 132-1.2 must be clearly marked as such in the offer when submitted.
2.11 BEST AND FINAL OFFERS (BAFO)
The State may establish a competitive range based upon evaluations of offers, and request BAFOs
from the Vendor(s) within this range, e.g. "Finalist Vendor(s)". If negotiations or subsequent offers are
solicited, the Vendor(s) shall provide BAFO(s) in response. Failure to deliver a BAFO when requested
shall disqualify the non-responsive Vendor from further consideration. The State will evaluate
BAFO(s), oral presentations, and product demonstrations as part of the Vendors' respective offers to
determine the final rankings.
2.12 AWARD
It is the general intent to award this contract to one (1) Vendor. As provided by statute, award will be
based on Best Value Analysis, Lowest Price Technically Acceptable Source Selection Method in
accordance with 09 NCAC 06B. 0302 Information Technology Procurement.
2.13 POINTS OF CONTACT
Contact by the Offeror with the persons shown below for contractual and technical matters related to
this IFB is only permitted if expressly agreed to by the purchasing lead named on page 1, or upon
award of contract:
For Vendor completion:
Vendor Contractual Point of Contact Vendor Technical Point of Contact
Name of Vendor: Name of Vendor:
Street: Street:
City, State, Zip: City, State, Zip:
Attn: Attn:
Email: Email:
State Contractual Point of Contact State Technical Point of Contact
Name of State Agency: Name of State Agency:
Street: Street:
City, State, Zip: City, State, Zip:
Attn: Attn:
Email: Email:
Page 6 of 42 January 30, 2026

IFB Number: 41-501598
3.0 SPECIFICATIONS
3.1 VENDOR STANDARD AGREEMENT(S)
The terms and conditions of Vendor's standard license, maintenance or other agreement(s)
applicable to Software and other Products acquired under this Agreement may apply to the extent
such terms and conditions do not materially change the terms and conditions of this Agreement. In
the event of any conflict between the terms and conditions of this Agreement and the Vendor's
standard agreement(s), the terms and conditions of this Agreement relating to audit and records,
jurisdiction, choice of law, the State's electronic procurement application of law or administrative rules,
the remedy for intellectual property infringement and the exclusive remedies and limitation of liability
in the Terms and Conditions herein shall apply in all cases and supersede any provisions contained
in Vendor's relevant standard agreement or any other agreement. The State shall not be obligated
under any standard license and/or maintenance or other Vendor agreement(s) to indemnify or hold
harmless the Vendor, its licensors, successors or assigns; nor arbitrate any dispute, nor pay late fees,
legal fees or other similar costs.
The Addendum To the BeyondTrust Software License and Subscription Agreement v. 4.8.1.24 Exhibit
B by and between BeyondTrust Corporation and the North Carolina Department of Information
Technology, executed on December 14, 2024, is applicable to this IFB Number 41-501598 and is
hereby incorporated by reference herein and attached as Attachment A.
3.2 VENDOR UTILIZATION OF WORKERS OUTSIDE U.S. - DISCLOSURE STATEMENT
In accordance with the Statewide Information Security Manual (SISM), the State restricts the location
of information systems that receive, process, store, or transmit State and Federal data to the United
States which includes the following areas: US States, US Territories, US Embassies, and US Military
installations (stateside or overseas). This restriction applies to the Vendor and to any subcontractors
engaged to provide Services under this Agreement or with access to State Data. The Vendor must
ensure that its subcontractor agreements contain the same restrictions and will be responsible for
monitoring and enforcing subcontractor compliance at all times.
Pursuant to N.C.G.S. 143B-1361(b), the Vendor must complete and return this Disclosure
Statement with its solicitation response. The Vendor may attach additional pages to its response if
needed. The State of North Carolina will evaluate Disclosure Statement for additional risks, costs,
and other factors associated with its service prior to making an award for any such Vendor's offer.
The Vendor must provide the following information in its bid response:
Vendor to complete a.-e. in their offer:
a. The location of work performed under a state contract by the Vendor, any subcontractors,
employees, or other persons performing the contract and whether any of this work will be
performed outside the United States.
Vendor to enter text here to answer this disclosure question:
b. The corporate structure and location of corporate employees and activities of the Vendor, its
affiliates or any other subcontractors.
Vendor to enter text here to answer this disclosure question:
Page 7 of 42 January 30, 2026

YES NO
YES NO
YES NO

IFB Number: 41-501598
c. Vendor agrees to provide notice of the relocation of the Vendor, employees of the Vendor,
subcontractors of the Vendor, or other persons performing Services under a state contract
outside of the United States in the event such relocation occurs during the contract term.
Does Vendor agree to provide notice as defined above? YES NO
d. Vendor agrees that any Vendor or subcontractor providing call or contact center Services to the
State of North Carolina shall disclose to inbound callers the location from which the call or
contact center Services are being provided.
Does Vendor agree to provide disclosure as defined above? YES NO
e. Will any work under this contract be performed outside the United States? YES NO
The use of resources or workers located outside the United States is a critical security exception that
must be escalated to the State Chief Information Officer for review pursuant to N.C.G.S. 143B-
1376(c) and 143B-1320(c). These critical security exceptions are approved only in rare and
extenuating circumstances. Vendor should account for this when preparing its response.
______________________________________________________________________________
3.3 E-VERIFY
Pursuant to N.C.G.S. 143B-1350(k), the State shall not enter into a contract unless the awarded
Vendor and each of its subcontractors comply with the E-Verify requirements of N.C.G.S. Chapter
64, Article 2. Vendors are directed to review the foregoing laws. Any awarded Vendor must submit a
certification of compliance with E-Verify to the awarding agency, and on a periodic basis thereafter
as may be required by the State.
3.4 BRAND SPECIFIC PRODUCT
Manufacturer(s) name and product descriptions used in this solicitation are product specific. The
items offered in response to this solicitation must be the manufacturer and type specified. Failure to
comply with this requirement will result in rejection of offer.
3.5 SECURITY SPECIFICATIONS
3.5.1 SOLUTIONS HOSTED ON STATE INFRASTRUCTURE - RESERVED
3.5.2 SOLUTIONS NOT HOSTED ON STATE INFRASTRUCTURE
Agency has selected:
The Agency (named on page one (1)) has designated this solicitation to receive and securely manage
data that is classified as:
Agency has selected:
Restricted - Restricted data represents the highest risk to the State, State Agencies, and
constituents if it is disclosed or compromised. This information is likely to be regulated by State
or Federal law, and access to it is restricted to a limited audience (e.g., State and Federal Tax
Information [FTI], Payment Card data, Protected Health Information [PHI], Criminal Justice
Information [CJI], Social Security Administration provided information, etc.)

Confidential - Includes information that is limited to a small audience with a need-to-know or
legitimate business case (e.g., State employee personnel records, trade secrets, student records,
sensitive public security information, etc.). If exposed to unauthorized parties, data from this
category will cause high impact consequences such as regulatory fines, inability to recruit talent,
loss of confidence, and/or damage to vendor relationships. This is not a complete list and is
subject to legislative changes.
Page 8 of 42 January 30, 2026

IFB Number: 41-501598
Internal - This is information typically used within the agency and not for public sharing. Most
documents are classified as Internal within the organization, and most State employees would
have access. This type of data, if exposed to unauthorized parties, would have a very limited
impact on an agency's reputation, compliance requirements or ability to achieve strategic goals.
Internally classified data does not contain direct identifiers. Often, the effects of the loss of data
can be recognized in very subtle ways and may not lead to clear negative consequences causing
confusion due to lack of context or minor reputational harm.
Public - Data that is open to public inspection according to state and federal law, or readily
available through public sources.
Refer to the North Carolina Statewide Data Classification and Handling policy for more information
regarding data classification. The policy is located at the following website:
https://it.nc.gov/document/statewide-data-classification-and-handling-policy.
To comply with the State's Security Standards and Policies, State agencies are required to perform
annual security/risk assessments on their information systems using NIST 800-53 controls.
This requirement additionally applies to all Vendor-provided, agency-managed Infrastructure as a
Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions which will
handle data classified as Internal, Confidential, or Restricted.
For Vendor Completion:
(a) To comply with the State's Security Standards and Policies, cloud products are required to
comply with applicable FedRAMP or GovRAMP security requirements, including but not
limited to, continuous monitoring, incident response, and data classification as outlined in
GovRAMP documentation.
(b) To streamline and standardize this requirement the State has adopted GovRAMP which is
a Risk and Authorization Management Program that provides a standardized approach to
security assessment, authorization, and continuous monitoring for cloud products and
services. GovRAMP's security verification model is based on NIST 800-53 Rev. 5 (or
current).
(c) Statewide Information Security Manual or "SISM" means the North Carolina Statewide
Information Security Manual, including all applicable policies, standards, and supplements
thereto, including the Third-Party Cloud Service Risk Authorization & Management Policy.
The required GovRAMP verified status will depend on the sensitivity of the data and
processes supported by the solution as defined in the Statewide Data Classification and
Handling Policy.
(d) For purposes of this solicitation, in accordance with the North Carolina Department of
Information Technology Statewide Information Security Manual, a GovRAMP verified status
of Ready is required. At offer submission, if the protected system does not currently hold a
validated GovRAMP status, the Vendor will be required to provide their GovRAMP Security
Snapshot Score and upon request, the complete Snapshot Matrix. If awarded the contract,
Vendor shall have an interim period from the effective date of the contract to achieve the
verified GovRAMP status outlined above. The interim time periods for each data
classification that requires a verified status are further described below. The Vendor shall
provision access to the State to their continuous monitoring packages at an elevated access
level within fourteen (14) days of contract award, and seven (7) days of any subsequent
GovRAMP status changes. If a non-disclosure agreement (NDA) is required by the Vendor
as a condition of providing elevated access through the GovRAMP platform, the Vendor
must include a copy of such NDA with its response for review. Any such NDA shall be subject
to review and must be consistent with applicable law, including but not limited to, N.C.G.S.
Page 9 of 42 January 30, 2026

IFB Number: 41-501598
Chapter 132, and will only be considered for execution, if necessary, at the time of contract
award. The State reserves the right to reject or require modification of such NDA.
a. Public - For third-party cloud services where the highest category of information to be
processed is Public data, the Vendor must submit an updated score for the product
annually throughout the contract duration that meets or exceeds the original score at
time of contract award. Products with GovRAMP Core, Ready, Authorized or
Provisionally Authorized statuses or FedRAMP Rev. 5 authorization also satisfy the
security requirement.
b. Internal - For third-party cloud services where the highest category of information to
be processed is Internal data, the Vendor must either achieve the status of GovRAMP
Core prior to award, or agree to achieve GovRAMP Core status within an interim time
period, no later than twelve (12) months from the effective date of the contract.
c. Confidential - For third-party cloud services where the highest category of information
to be processed is Confidential data, the Vendor must either achieve a status of
GovRAMP Ready, or agree to achieve GovRAMP Ready status no later than fifteen
(15) months from the effective date of the contract.
d. Restricted - For third-party cloud services where the highest category of information to
be processed is Restricted Data, the Vendor must either achieve a status of GovRAMP
Authorized, or agree to achieve GovRAMP Authorized status no later than twenty-one
(21) months from the effective date of the contract.
Upon contract award, Vendor's who submitted a GovRAMP Security Snapshot Score will be
required to enroll in the GovRAMP Progressing Snapshot program prior to any data being
transferred, stored or processed. The Vendor must complete their first Progressing
Snapshot within ninety (90) days of award, with the expectation that progress will be made
on a quarterly basis and access to progress reports must be provisioned to the State.
Products must maintain their participation in the Progressing Snapshot program and
continued access to progress reports must be provisioned to the State until such time that
they have achieved the minimum verified status outlined above. The State will review the
Vendor's progress on a quarterly basis and, in its sole discretion, may determine that the
Vendor is not making satisfactory progress in the Progressing Snapshot program.
Satisfactory progress shall be a material requirement of the contract.
(e) If the Vendor holds a FedRAMP Rev. 5 authorization at time of award, this authorization can
be accepted in lieu of a GovRAMP authorization. Authorizations obtained via the FedRAMP
20x Pilot Program will not be permitted.
If the Vendor's cloud product currently holds a FedRAMP Authorized designation, at the
time of award, the State may require the Vendor to initiate and actively pursue, within thirty
(30) days of award, the GovRAMP Fast Track Process, to achieve a GovRAMP Provisionally
Authorized or Authorized status in order to satisfy Statewide continuous monitoring
requirements.
(f) Additional Security Documentation. Prior to contract award, the State may in its discretion
require the Vendor to provide additional security documentation, including but not limited to,
vulnerability assessment reports and penetration test reports. The awarded Vendor shall
provide additional security documentation upon request by the State during the term of the
contract.
Refer to: https://it.nc.gov/documents/statewide-glossary-information-technology-terms for
descriptions of the Application Criticality categories.
Refer to: http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.199.pdf for descriptions of NIST
system confidentiality, integrity, and availability categories.
Page 10 of 42 January 30, 2026

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