After-Hours Service Desk Telephone Answering Service

Location: Kentucky
Posted: Dec 6, 2024
Due: Dec 13, 2024
Agency: City of Louisville, Kentucky
Type of Government: State & Local
Category:
  • 58 - Communications, Detection and Coherent Radiation Equipment
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
  • S - Utilities and Training Services
Solicitation No: RFP250161
Publication URL: To access bid details, please log in.
Project: After-Hours Service Desk Telephone Answering Service
Ref. #: RFP250161
Department: Metro Technology Services
Type: RFP
Status:
Open
Open Date: Dec 6th 2024, 9:00 AM EST
Questions Due Date: Dec 9th 2024, 12:00 PM EST
Contact Information: Kim Henry, kim.henry@louisvilleky.gov
Close Date: Dec 13th 2024, 3:00 PM EST

Project Description: Metro Technology Services is seeking a qualified vendor to take calls when the Service Desk is not available to assist customers for the handling of Incidents and Service Requests.


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