Outbound Dialing and Texting Svcs for Municipal Court Cases
| Location: | Texas |
|---|---|
| Posted: | Apr 9, 2025 |
| Due: | Apr 22, 2025 |
| Agency: | City of Austin |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFP 4600 GTG3001 |
| Publication URL: | To access bid details, please log in. |
Solicitation Details
| Type: |
Request For Proposals (RFP) |
| Status: | Open |
| Solicitation Number: | RFP 4600 GTG3001 |
| Description: | Outbound Dialing and Texting Svcs for Municipal Court Cases |
| Summary: | The City of Austin (“City”) is seeking dialing and texting services from a qualified and experienced firm to provide outbound notifications (calls and texts) based on specific criteria and schedules for Austin Municipal Court. |
Contact Information
| Authorized Contact Names: | |
|
Solicitation Specific
Questions: |
Genesis Torres Gonzalez (512) 974-2500 purchinfo@austintexas.gov |
|
Small Minority Business
Resources Questions: |
Johnathan Williams (512) 974-1295 smbrcompliancedocuments@austintexas.gov |
Dates & Times
| Important Solicitation Dates: | |
|
Solicitation Published: |
03/17/2025 07:20 AM |
|
Response Due: |
Prior to 04/22/2025, 02:00 PM |
|
Response Opening: |
04/22/2025, 03:00 PM |
Special Notes
| Special Notes: |
None Available |
Packet Download Files
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Download All Files
| File Description | Type | Date | |
| Solicitation Cover Sheet | 04/09/2025 | Download | |
| Solicitation Instructions | 03/17/2025 | Download | |
| Terms and Conditions | 03/17/2025 | Download | |
| Scope of Work | 03/17/2025 | Download | |
| Attachment A - Call and Text Campaign Business Rules | 03/17/2025 | Download | |
| Attachment B - Campaign Narratives Schedule | 03/17/2025 | Download | |
| Pricing Submittal Form | xlsx | 03/17/2025 | Download |
| Offer and Certifications | docx | 03/17/2025 | Download |
| System Functionality Checklist | xlsx | 03/17/2025 | Download |
| Addendum 1 | 03/31/2025 | Download | |
| Addendum 2 | 04/09/2025 | Download |
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