5836--DICOM DVD/CD Burner

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Amendment 36C26226Q0860 0001

This Amendment to RFQ 36C26226Q0860 is intended to:
Answer vendor questions:
Is this RFQ "brand name only" or "brand name or equal"? The reason I ask is because the Rimage brand is specifically mentioned, but Rimage appears to have phased itself out of this market, or at least is in the process of doing so.
Rimage is a brand name, but an equal brand will suffice.

Please clarify the number of DVD/CD drives required. Specifically, how many discs need to be burned simultaneously?
No more than 2 disc need to be burned simultaneously.

Please clarify the requirement below:
"3. Salient Characteristics > b. Software Capabilities > 9. Must be able to perform bulk disc-reading/processing - automatically read and process one or multiple discs in sequence." Specifically, regarding the "reading" or "read" aspect of this statement: do they need to be able to read/copy DICOM images from other physical discs onto their current PC?
Yes

Regarding "3. Salient Characteristics > c. Printing & Labeling," it states the requirement is for a "thermal retransfer technology" printer. Can we offer inkjet technology if everything else remains the same?
The reason I ask is because one company appears to have a monopoly on thermal retransfer printing technology, which is Rimage. There may not be another company able to provide a competitive quote for any system other than a Rimage brand system.
Inkjet technology will work also.

Regarding "3. Salient Characteristics > User Interface & Management," the software mentioned by name, "QuickDisc" and "CD Designer," is specific to Rimage. We have our own software suite/interface. Will equivalent software be acceptable if it performs the same required functions?
Yes, equivalent software will work as long as there is support for connectivity and troubleshooting.

Are there any external factors that could prevent timely installation and training of the equipment afterwards?
No

CONFIRM Blu-ray (BD) AS A REQUIREMENT:
While mentioned under "Printing & Labeling" of Salient Characteristics, requirement for Blu-ray(BD), it is not mentioned anywhere else in the solicitation.Â
Would you please confirm whether Blu-ray (BD) is or is not a requirement?
Blu-ray is not a requirement. (DVD-R is needed)
There seems to be a discrepancy in the B.2 Price/Cost Schedule, and an item listed in (i.) Additional Requirements: ii. The Contractor shall be on-site within 24 hours of telephone acknowledgement of the service request. The RIMAGE Rapid exchange warranty contract , included in the bundle listed on the Price Schedule, has never included onsite support.  It is an advanced exchange which is phone and email support. Most issues can be resolved by phone or email and if not, then the manufacturer offers a next business day swap out of the machine that would be dispatched to the VA. Onsite tech support was deemed unnecessary for this type of solution and would add a significant additional cost to the solution. Will the VA please revise section (i.)
No onsite support is necessary for Rimage. We have used their swap program and they provided phone support.

We noticed under invoicing and payment, on page 8, that the VA is requested to have invoices submitted monthly in arrears. Normally, we would bill for the hardware once it is delivered and then we try to schedule training shortly after and bill the VA once training has been completed. Can you please confirm that the VA is not requesting to pay for the hardware monthly, if so, we would need to have leasing numbers wrapped around our offer. Is it the intent of the VA to pay for the hardware once it has been delivered?
For this solicitation, invoices should be submitted upon delivery and acceptance of all items, rather than monthly.

Extend the RFQ closing due date:
Currently: 12:00PM PST Friday, June 12, 2026.
New closing date: 12:00PM PST Thursday, June 18, 2026.
Submit written offers in accordance with the following instructions, as well as Addendum to FAR 52.212-1, Instruction to Offerors. Oral offers will not be accepted. Complete and submit enclosure 1 via email no later than 12:00PM PST Thursday, June 18, 2026, to israel.garcia2@va.gov.
There are no other changes to the terms and conditions of this Solicitation.

All other terms and conditions remain in full force and effect.

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