COTS-Support Request Ticketing System

Location: Indiana
Posted: Apr 4, 2025
Due: Apr 18, 2025
Agency: HOMELAND SECURITY, DEPARTMENT OF
Type of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: FY25-COTSTICKETING
Publication URL: To access bid details, please log in.
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COTS-Support Request Ticketing System
Active
Contract Opportunity
Notice ID
FY25-COTSTICKETING
Related Notice
Department/Ind. Agency
HOMELAND SECURITY, DEPARTMENT OF
Sub-tier
US CUSTOMS AND BORDER PROTECTION
General Information
  • Contract Opportunity Type: Special Notice (Original)
  • Original Published Date: Apr 04, 2025 12:20 pm EDT
  • Original Response Date: Apr 18, 2025 05:00 pm EDT
  • Inactive Policy: 15 days after response date
  • Original Inactive Date: May 03, 2025
  • Initiative:
Classification
  • Original Set Aside:
  • Product Service Code: DF10 - IT AND TELECOM - IT MANAGEMENT AS A SERVICE
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Indianapolis , IN 46249
    USA
Description

The Department of Homeland Security, Customs and Border Protection, is in the process of developing a requirement for a Commercial Off-the-Shelf (COTS) solution for a comprehensive, streamlined, and user-friendly Support Request Ticketing System.


Attachments/Links
Contact Information
Primary Point of Contact
Secondary Point of Contact


History
  • Apr 04, 2025 12:20 pm EDTSpecial Notice (Original)
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