RFP 2026-041 Union County Physical Security Technology Platform Modernization
| Location: | North Carolina |
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| Posted: | Dec 15, 2025 |
| Due: | Jan 21, 2026 |
| Agency: | State Government of North Carolina |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | 377-2026-041 |
| Publication URL: | To access bid details, please log in. |
| Solicitation Number: | 377-2026-041 |
| Project Title: | RFP 2026-041 Union County Physical Security Technology Platform Modernization |
| Description: | Union County is seeking proposals from qualified security vendors to provide comprehensive physical security solutions, including the installation, maintenance, and support of security cameras, access control systems, card readers, panic buttons, and related hardware and software. |
| Opening Date: | 1/21/2026 11:00 AM |
| Posted Date: | 12/15/2025 |
| Status: | Open |
| Department: | COUNTY OF UNION |
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Solicitation Number
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377-2026-041
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Department
COUNTY OF UNION
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Status Reason
Open
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Opening Date
2026-01-21T11:00:00.0000000
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Posted Date
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2025-12-15T14:57:58.0000000Z
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Commodity Code
Information Technology Service Delivery
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Mandatory Conference/Site Visit
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Special Instructions
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Solicitation Type
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Select RFP IFB RFI
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Owner
Corey Brooks
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Description
Union County is seeking proposals from qualified security vendors to provide comprehensive physical security solutions, including the installation, maintenance, and support of security cameras, access control systems, card readers, panic buttons, and related hardware and software.
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Attachments
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Attachment Preview
Request for Proposals No. 2026-041
Union County Physical Security Technology Platform
Modernization
Due Date:
Time:
Receipt Location:
January 21, 2026
11:00 AM EDT
Procurement & Contract Management Department
(Note: Follow the submittal instructions listed in this
document to electronically upload a proposal package)
Non-Mandatory Pre-Proposal Conference and Site Visit. December 30, 2025. For
the time and location, Refer to page 3 for details.
Procurement Representative
Corey Brooks, CLGPO
Interim Director of Procurement and Contract Management
704.283.3658
Corey.Brooks@unioncountync.gov
Contents
1 Notice of Advertisement................................................................................................................ 3
2 Submittal Details ........................................................................................................................... 4
2.1 PROPOSAL SUBMISSION DEADLINE AND DELIVERY ADDRESS................................................................................. 4
2.2 PROPOSAL SUBMISSION REQUIREMENTS................................................................................................................. 4
2.3 NON-MANDATORY PRE-PROPOSAL CONFERENCE & SITE VISIT ................................................................................ 4
2.4 PROPOSAL QUESTIONS ........................................................................................................................................... 4
2.5 PROPOSAL ADDENDUM .......................................................................................................................................... 5
2.6 COMMUNICATION................................................................................................................................................... 5
3 Introduction ................................................................................................................................... 5
3.1 COUNTY ................................................................................................................................................................. 5
3.2 PURPOSE ................................................................................................................................................................ 5
3.3 PROJECT BACKGROUND ......................................................................................................................................... 6
4 Scope of Services and System Requirements............................................................................... 6
4.1 PLATFORM CAPABILITIES ....................................................................................................................................... 6
4.2 SYSTEM INTEGRATION AND MIGRATION SERVICES ................................................................................................ 7
4.2.1 System Audit and Inventory ........................................................................................................................... 7
4.2.2 Migration and Consolidation Strategy........................................................................................................... 8
4.2.3 Configuration and Deployment ..................................................................................................................... 8
4.2.4 Testing and Validation................................................................................................................................... 8
4.2.5 Documentation and Training......................................................................................................................... 8
4.3 ONGOING MAINTENANCE AND SUPPORT ................................................................................................................ 8
4.3.1 Preventive Maintenance ................................................................................................................................ 8
4.3.2 Emergency and Corrective Services .............................................................................................................. 9
4.3.3 Platform Health Monitoring .......................................................................................................................... 9
4.3.4 Software and Firmware Updates................................................................................................................... 9
4.3.5 Technical Support and Helpdesk Access........................................................................................................ 9
4.3.6 Documentation and Reporting....................................................................................................................... 9
4.4 PROJECT PHASING AND IMPLEMENTATIONTIMELINE............................................................................................ 10
4.4.1 Phase 1 – Platform Deployment and Core Integrations .............................................................................. 10
4.4.2 Phase 2 – Expansion to Additional Facilities .............................................................................................. 10
4.4.3 Phase 3 – Long-Term Support and New Construction Readiness................................................................ 10
4.4.4 Vendor Responsibilities ............................................................................................................................... 10
4.4.5 Flexibility and Adaptability ......................................................................................................................... 11
4.5 TRAINING AND DOCUMENTATION......................................................................................................................... 11
4.5.1 Administrator and Technical Training......................................................................................................... 11
4.5.2 End-User Training ...................................................................................................................................... 11
4.5.3 Training Deliverables.................................................................................................................................. 12
4.5.4 System Documentation ................................................................................................................................ 12
4.6 PROJECT MANAGEMENT & IMPLEMENTATION ..................................................................................................... 12
4.7 CYBERSECURITY AND IT COMPLIANCE ................................................................................................................ 13
4.7.1 Network and System Security....................................................................................................................... 13
4.7.2 Integration with Active Directory and Single Sign-On (SSO) ...................................................................... 13
4.7.3 Compliance with County IT Policies ........................................................................................................... 13
4.7.4 Security Audits and Logging........................................................................................................................ 13
4.7.5 Vulnerability Management and Updates ..................................................................................................... 13
4.7.6 Incident Response Support .......................................................................................................................... 14
4.7.7 Data Ownership and Privacy ...................................................................................................................... 14
4.8 WARRANTY, SUPPORT, AND MAINTENANCE ........................................................................................................ 14
4.8.1 Warranty Requirements............................................................................................................................... 14
4.8.2 Support Services .......................................................................................................................................... 14
4.8.3 Maintenance Services.................................................................................................................................. 15
1
Union County, North Carolina
RFP 2026-041 Union County Physical Security Technology Platform Modernization
4.9 TRAINING AND KNOWLEDGE TRANSFER ............................................................................................................... 15
4.9.1 Training Requirements ................................................................................................................................ 15
4.9.2 Administrative & Technical Staff Training .................................................................................................. 16
4.9.3 End-User Training ...................................................................................................................................... 16
4.9.4 Ongoing Training & Knowledge Transfer................................................................................................... 16
4.10 CURRENT AND FUTURE FACILITY COVERAGE ...................................................................................................... 16
5 Detailed Submittal Requirements and Instructions ................................................................. 18
5.1 TERMS OF SUBMISSION......................................................................................................................................... 18
5.2 PROPOSAL FORMAT............................................................................................................................................... 19
5.2.1 Section A – Cover Letter.............................................................................................................................. 20
5.2.2 Section B – Company Background and Relevant Experience ...................................................................... 21
5.2.3 Section C – Project Team ............................................................................................................................ 21
5.2.4 Section D – Project Management, Technical Approach, and Quality ControL ........................................... 22
5.2.5 Section F – References................................................................................................................................. 22
5.2.6 Section G – Cost Proposal........................................................................................................................... 22
5.2.7 Section H – Required Forms........................................................................................................................ 22
5.3 SELECTION PARTICIPANTS.................................................................................................................................... 22
5.4 EVALUATION SELECTION PROCESS ...................................................................................................................... 23
5.5 AWARD PROCEDURE ............................................................................................................................................ 24
5.6 CONFLICT CERTIFICATION.................................................................................................................................... 24
6 General Conditions and Requirements ..................................................................................... 25
6.1 TERMS AND CONDITIONS...................................................................................................................................... 25
6.2 CONTRACTUAL OBLIGATIONS .............................................................................................................................. 25
6.3 SUB-CONTRACTOR/PARTNER DISCLOSURE .......................................................................................................... 25
6.4 EXCEPTION TO THE PROPOSAL.............................................................................................................................. 25
6.5 MODIFICATION OR WITHDRAWAL OF PROPOSAL.................................................................................................. 26
6.6 EQUAL EMPLOYMENT OPPORTUNITY ................................................................................................................... 26
6.7 MINORITY BUSINESSES (MBE) OR DISADVANTAGED BUSINESSES (DBE) ........................................................... 26
6.8 LICENSES.............................................................................................................................................................. 26
6.9 E-VERIFY ............................................................................................................................................................. 26
6.10 DRUG-FREE WORKPLACE .................................................................................................................................... 26
6.11 INSURANCE .......................................................................................................................................................... 27
6.12 INDEMNIFICATION ................................................................................................................................................ 29
7 Appendix A – Cost Proposal....................................................................................................... 30
8 Appenix B – Union County Equipment List ............................................................................. 33
9 Appendix C – Proposal Submission ........................................................................................... 34
10 Appendix D – Addendum and Anti-Collusion .......................................................................... 35
11 appendix E – vendor payment notification................................................................................ 36
12 appendix F – template contract .................................................................................................. 37
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Union County, North Carolina
RFP 2026-041 Union County Physical Security Technology Platform Modernization
1 NOTICE OF ADVERTISEMENT
Union County, North Carolina
Request for Proposals No. 2026-041
Union County Physical Security Technology Platform Modernization
Electronic proposals will be received by the Union County’s Procurement & Contract Management
Department by 11:00 AM EDT on January 21, 2026. Late submittals will not be accepted.
Union County is seeking proposals from qualified security vendors to provide comprehensive
physical security solutions, including the installation, maintenance, and support of security
cameras, access control systems, card readers, panic buttons, and related hardware and
software.
Copies of the solicitation may be obtained from the locations listed below:
1. Download the Proposal Documents from the Union County website:
https://www.unioncountync.gov/departments/bids-procurement/current-bids
2. Download the Solicitation Documents from the State of North Carolina Electronic
Vendor
Portal: https://evp.nc.gov (Bid by Departments, search County of Union).
A Non-Mandatory Pre-Submittal and Site Visit Meeting: This is a non-mandatory meeting that will
take place on December 30, 2025, at 2:00 PM at the Union County Government Center, 500 N.
Main Street Monroe, NC 28112, in the 1st floor HR Training Room. Representatives from the
Union County Risk Management Department will be on hand to give a brief overview of the project
and to answer questions. Attendance at this meeting is strongly encouraged.
All questions about the meaning or intent of the RFP Documents are to be submitted in writing to the
Procurement Representative listed on the cover page (corey.brooks@unioncountync.gov) no later
than January 6, 2026 at 5:00 PM EDT.
Union County reserves the right to reject any or all proposals, to waive technicalities and to make
such selection deemed in its best interest.
Union County reserves the right to award a contract to multiple vendors.
Offerors are required to comply with the non-collusion requirements set forth in the Solicitation
Documents.
Union County encourages good faith effort outreach to Minority Businesses (HUB Certified) and
Small Businesses.
End of Notice of Advertisement
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Union County, North Carolina
RFP 2026-041 Union County Physical Security Technology Platform Modernization
2 SUBMITTAL DETAILS
2.1 PROPOSAL SUBMISSION DEADLINE AND DELIVERY ADDRESS
All Proposal Submittals are to be received by the Union County Procurement & Contract
Management Department no later than 11:00 AM EDT on January 21, 2026, per the
instructions below. Any submittals received after this date and time shall be rejected
without exception.
2.2 PROPOSAL SUBMISSION REQUIREMENTS
The proposal must be submitted electronically using the following link:
https://lfportal.unioncountync.gov/Forms/procurementsubmit. Select the Solicitation
drop down arrow and choose this RFP from the list. Complete the form, upload your
proposal, and select submit. An email will be sent to the address listed on the form as
your confirmation of receipt. Please add this email address to your contact list.
The proposal package must be signed by a person who is authorized to bind the
proposing Company. Instructions for preparing the proposal are provided herein.
Paper submissions will not be accepted.
There is no expressed or implied obligation for Union County to reimburse Offerors for
any expenses incurred in preparing proposals in response to this request.
Union County reserves the right to:
• Reject any or all proposals, to waive technicalities and to make such selection
deemed in its best interest.
• Cancel this solicitation; and
• Award to multiple vendors.
2.3 NON-MANDATORY PRE-PROPOSAL CONFERENCE & SITE VISIT
A Non-Mandatory Pre-Submittal and Site Visit Meeting: This is a non-mandatory
meeting that will take place on December 30, 2025, at 2:00pm at the Union County
Government Center, 500 N. Main Street Monroe, NC 28112 in the 1st floor HR Training
Room. Representatives from the Union County Risk Management will be on-hand to
give a brief overview of the project and to answer questions. Attendance at this
meeting is strongly encouraged.
2.4 PROPOSAL QUESTIONS
Proposal questions will be due on or before January 6, 2026 at 5:00 PM EDT. The
primary purpose is to provide participating Offerors with the opportunity to ask questions,
in writing, related to the RFP.
Submit questions by email to Corey Brooks at Corey.Brooks@unioncountync.gov by the
deadline shown above. The email subject line should identify the proposal number
and project title. All questions and answers may be posted as addenda on
www.unioncountync.gov and/or https://evp.nc.gov
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Union County, North Carolina
RFP 2026-041 Union County Physical Security Technology Platform Modernization
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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