USCIS Contact Center Tier 1 (CCT1) UPDATE
| Location: | Federal |
|---|---|
| Posted: | Mar 2, 2026 |
| Due: | Mar 9, 2026 |
| Agency: | HOMELAND SECURITY, DEPARTMENT OF |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | 70SBUR25I00000003-V2-Update |
| Publication URL: | To access bid details, please log in. |
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- Contract Opportunity Type: Sources Sought (Original)
- Original Published Date: Mar 02, 2026 04:52 pm EST
- Original Response Date: Mar 09, 2026 05:30 pm EDT
- Inactive Policy: 15 days after response date
- Original Inactive Date: Mar 24, 2026
-
Initiative:
- None
- Original Set Aside:
- Product Service Code: R426 - SUPPORT- PROFESSIONAL: COMMUNICATIONS
-
NAICS Code:
- 561422 - Telemarketing Bureaus and Other Contact Centers
-
Place of Performance:
***UPDATE*** USCIS has posted a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement to GSA eBuy under Multiple Award Schedule (MAS) 561422 – Automated Contact Center Solutions (ACCS). Interested vendors may access the RFI and submit responses via GSA eBuy.
- 124 Leroy Road
- Williston , VT 05495
- USA
- Way Goodman, Senior Contract Specialist
- waynette.a.goodman@uscis.dhs.gov
- David Hershey, Contracting Officer
- david.p.hershey@uscis.dhs.gov
- Mar 02, 2026 04:52 pm ESTSources Sought (Original)
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