25SEPBH8 | Problem Resolution System Complaint Resolution Assistance

Location: Massachusetts
Posted: Jan 27, 2025
Due: Feb 13, 2025
Agency: Commonwealth of Massachusetts
Type of Government: State & Local
Category:
  • 65 - Medical, Dental, and Veterinary Equipment and Supplies
  • R - Professional, Administrative and Management Support Services
Solicitation No: BD-25-1026-DOE02-DOE01-111947
Publication URL: To access bid details, please log in.

Bid Solicitation: BD-25-1026-DOE02-DOE01-111947
Responses Due in 16 Days, 15 Hours, 2 Minutes
Header Information
Bid Number:
BD-25-1026-DOE02-DOE01-111947
Description:
25SEPBH8 | Problem Resolution System Complaint Resolution Assistance
Bid Opening Date:
02/13/2025 12:00:00 PM
Purchaser:
Jonna Willis
Organization:
Department of Elementary and Secondary Education
Department:
DOE02148 - Department of Elementary and Secondary Education
Location:
DOE01 - Department of Elementary and Seconday Education
Fiscal Year:
25
Type Code:
NS - Non-Statewide Solicitation
Allow Electronic Quote:
Yes

Alternate Id:
25SEPBH8
Required Date:
Available Date
:
01/27/2025 11:25:27 AM
Info Contact:
Bob Hanafin | Bob.Hanafin@mass.gov
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
The Department of Elementary and Secondary Education (DESE) is seeking to hire a vendor to conduct state complaint investigations on its behalf and in accordance with state and federal special education laws and regulations.
Ship-to Address:
Admin and Finance Unit
135 Santilli Highway
Everett, MA 02149
US
Email: Jonna.t.willis@mass.gov
Phone: (781)338-3000
Bill-to Address:
Admin and Finance Unit
135 Santilli Highway
Everett, MA 02149
US
Email: Jonna.t.willis@mass.gov
Phone: (781)338-3000
Print Format:

File Attachments:
Request for Response - RFR Bid - Read only
Attachment A - Read for details on how to respond
Attachment B - References
Attachment C - general info
Performance Measures - Read Only
Evaluation Criteria Scorecard - Read Only
Prompt Pay Discount (PPD) Form - Must be submitted with Response
State Forms - Read Only - Updated Dec 2-24
DESE Required Language - Read Only
Small Business Program Plan Language - Read Only
IT RFR Required Specifications - Read only - May not be applicable to specific bid
RFR - Required Specifications from OSD - Read Only
IP Language - read only - may not be applicable

Form Attachments:
Required Quote Attachments

SBPP (Small Business Purchasing Program) Eligible?:

YES

See SBPP requirements and exceptions at www.mass.gov/sbpp :

Amendments:
Amendment # Amendment Date Amendment Note

1


01/27/2025 11:56:07 AM

Correct date in RFR / Bid document for Q & A
Item Information

Item # 1:

(

86-13

-
00

)



The Department of Elementary and Secondary Education (DESE) is seeking to hire a vendor to conduct state complaint investigations on its behalf and in accordance with state and federal special education laws and regulations.

U N S P S C Code:
86-13-00
Specialized educational services

Qty Unit Cost UOM Total Discount Amt. Total Cost

2.0




YR - Year








Manufacturer:

Brand:

Model:

Make:

Packaging:




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