Customer Experience Survey Development & Management

Location: Nevada
Posted: Aug 21, 2025
Due: Sep 16, 2025
Agency: State Government of Nevada
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: 90DETR-S3423
Publication URL: To access bid details, please log in.

Bid Solicitation: 90DETR-S3423
Responses Due in 26 Days, 0 Hours, 17 Minutes
Header Information
Bid Number:
90DETR-S3423
Description:
Customer Experience Survey Development & Management
Bid Opening Date:
09/16/2025 04:00:00 PM
Purchaser:
Joel Wixon
Organization:
Department of Employment, Training and Rehabilitation
Department:
901 - Rehabilitation Division
Location:
3265 - Vocational Rehabilitation
Fiscal Year:
26
Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
08/21/2025 11:37:09 AM
Info Contact:
Joel Wixon, j.wixon@admin.nv.gov
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Contract
Begin Date:
12/09/2025
End Date:
12/07/2029
Pre Bid Conference:
In lieu of a pre-bid conference, questions can be submitted through the Q&A tab following the estimated timeline in the posted RFP document
Bulletin Desc:
The State of Nevada, Purchasing Division, on behalf of the Department of Employment, Training and Rehabilitation, Rehabilitation Division, is seeking proposals from qualified vendors to develop and administer a new Consumer Experience-Based Survey. The survey must encompass three populations of the Division Bureau of Vocational Rehabilitation.
Ship-to Address:
Bill To: DETR Fiscal
500 E Third St
DETR Administrative Services
Department of Employment, Training, and Rehab
State of Nevada
Carson City, NV 89713
US
Email: fminvoices@detr.nv.gov
Phone: (775) 684-3967
Alt. Reference: 978
Bill-to Address:
Ship To: DETR Fiscal
500 E Third St
DETR Administrative Services
Department of Employment, Training, and Rehab
State of Nevada
Carson City, NV 89713
US
Email: fminvoices@detr.nv.gov
Phone: (775) 684-3967
Alt. Reference: 978
Print Format:

File Attachments:
90DETR-S3423 RFP~6.docx
90DETR-S3423 Terms-and-conditions-for-services.pdf
90DETR-S3423 Standard-form-contract.docx
90DETR-S3423 Insurance Requirements.docx
90DETR-S3423 Consumer Satisfaction Survey.pdf
90DETR-S3423 reference-questionnaire.docx
90DETR-S3423 Vendor-Information-Response.pdf
90DETR-D3423 Cost Schedule.xlsx
90DETR-S3423 Certification regarding lobbying.pdf
Quote Instructions

Form Attachments:
Required Quote Attachments

Emergency purchase:

No

Procurement type:

Services (or combined goods and services)

Purchase from an existing contract (agency or statewide)?:

No, this purchase is not from a contract

Contract type:

Vendor (Contract for Service of Independent Contractor, NRS 333.700)

Anticipated BOE/Clerk approval:

December

Anticipated contract start date:

12/09/2025

Anticipated contract end date:

12/07/2029

State Purchasing facilitated solicitation:

Yes, State Purchasing facilitated

Statewide contract usage:

Agency Contract
Item Information

Item # 1:

(

961

-
20

)



Customer Experience Survey Development & Management

NIGP Code:
961-20
Customer Service Evaluation Services

Qty Unit Cost UOM Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:




NEVADA_NV_AWS_PROD_BUYSPEED_2_bso
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