Phase 3 Systems Planning for Eligibility & Enrollment Programs

Dec 21, 2024
01:33 AM KT

Feb 1, 2025
08:00 AM KT

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Dec 21, 2024
02:00 AM KT

Invitation Type: Invitation Only

The State of South Dakota, Department of Social Services (DSS), Division of Economic Assistance (EA) is in the process of developing an integrated approach to their programs. DSS envisions a single-worker model for all EA Eligibility and Enrollment Programs that is customer centric and supports an efficient and effective experience for constituents and staff. DSS seeks a solution that is 1) scalable and interoperable to meet multiple programs and services, each with unique program-level needs, 2) sufficiently robust and flexible to quickly adapt to changing policies and business rules without requiring substantial programming effort or customizations, and 3) resilient and reliable.

This Invitation to Discuss (ID) is being sought strictly for the purpose of gaining knowledge of solutions available and should not be construed as intent, commitment, or promise to acquire services, supplies, or solutions offered. No contract will result from any direct response to this ID.

Information submitted in response to this ID is considered confidential and will become the property of the State of South Dakota.

The State of South Dakota will not pay for any information herein requested nor is it liable for any cost incurred by the vendor.

Any correspondence shall be sent to Kirsten Blachford at Kirsten.Blachford@state.sd.us with the subject line 25ID12182 EA Phase 3 Systems Planning for Eligibility & Enrollment Programs. Any attempt to contact DSS personnel or employees of its third-party service providers, licensors or other suppliers without DSS’ approval, which must be obtained on a case-by-case basis, will be grounds for disqualification.

Each Vendor is required to nominate, and provide full contact details for, a single representative with whom all communications are to be channeled. This includes a valid email address at which all communications will be sent, including notices of changes to meeting times and locations, new procedures and new requests for information or clarification. All communications sent to this representative will be deemed to have been received one business day after being sent.

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