6920--Software License and Warranty and full-time operator support for existing V-Armed Immersive Virtual Reality Training System in support of VA Portland Healthcare System, Vancouver, WA

Active

Contract Opportunity

THIS IS A SOURCES SOUGHT NOTICE ONLY. This is not a solicitation for bids, proposals, proposal abstracts, or quotations. The purpose of this Sources Sought Notice is to obtain information regarding the availability and capability of all qualified sources to perform a potential requirement. The responses received from interested contractors will assist the Government in determining the appropriate acquisition method.
The intended contract is a firm-fixed price.
The Department of Veterans Affairs (VA), Network Contracting Office (NCO) 20, is conducting market research to identify potential sources which can provide the following in support of the Veterans Health Administration, VA Portland Healthcare System Police Department, 1601 E. Fourth Plain Boulevard, Vancouver, WA 98661.
VISN 20 has a need for a one-year contract for software license and warranty and full-time operator support for their V-Armed Immersive Virtual Reality Training System.
Vendor shall be an OEM, authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, verified by an authorization letter or other documents from the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions.
Potential candidates having the capabilities necessary to provide the stated services at a fair and reasonable price are invited to respond to this Sources Sought Notice via e-mail to Jennifer Robles at jennifer.robles1@va.gov no later than July 15, 2025, 3PM, Mountain Time. No telephone inquiries will be accepted.
RESPONSES SHOULD INCLUDE THE FOLLOWING INFORMATION: Company name, address, SAM UEI, and business size; point of contact name, phone number, and e-mail address; whether services are presently offered on a current GSA Federal Supply Schedule contract, NASA SEWP, or any other Federal contract. NAICS Code 611430, $15 Million, is applicable to determine business size standard. There is no SBA Non-manufacturer waiver for this NAICS code. Any questions or concerns may also be directed via email to Jennifer Robles at jennifer.robles1@va.gov. Telephone inquiries will not be accepted.
REQUIREMENT INFORMATION:
Background:
To continue the operation of the system it is necessary to maintain an active contract for software license and warranty to ensure the system stays operational. The operator is needed to ensure the system is properly maintained and able to troubleshoot issues in moment reducing downtime.
Services Sought: The VA Portland HCS has a requirement for software licenses and hardware warranty. With the warranty, it is needed to maintain an onsite operator. VA Portland and VISN 20 purchased the V-Armed Virtual Reality Simulator to enhance VA Police training ability for Active Threat and Crisis Intervention. This training device can be used for additional training within the clinical or healthcare setting to improve Veteran Care.

Objective: The continued ability to operate and maintain the V-Armed System for all applicable training. To maintain a fully trained operator that has the knowledge and expertise to write code and develop programming.
Requirements:
This will include software license and updates, for the maintenance of Scenario Launcher, After Action-Review, Scenario Editor software packages, and Motive System Launcher (Opti-Track). The warranty will include repair and/or replacement for all equipment malfunctions associated with the V-Armed System not due to operator error or misuse.
The warranty will include an onsite operator technician who will be responsible for the ongoing maintenance and operations of the system. The operator technician must be credentialed and sponsored by V-Armed to complete all required programming and maintenance on-site. The operator must have the ability to pass required contractor background investigations.
The Vendor will be required to be on-site 40 hours a week. Typically, these hours will be Monday through Friday 08:00 am to 4:30 pm with a 30-minute unpaid lunch. These hours could be adjusted based on the work needed or the schedule of events. The operator will not be expected to work on Federal Holidays listed below. Any scheduled or unscheduled leaves should be communicated to the Contracting Officer or Contracting Officer Representative at the earliest possible time.
Federal Holidays
New Year s Day
Birthday of Martin Luther King, Jr
Washington s Birthday
Memorial Day
Juneteenth National Independence Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
Inauguration Day
Any others as declared by Executive Order*

Place of Performance.
VA Portland HCS Vancouver Division
1601 East Fourth Plain Blvd
Bldg. 14
Vancouver, WA 98661
This will include software updates, maintenance of Scenario Launcher, After Action-Review, Scenario Editor software packages, and Motive System Launcher (Opti-Track). The warrant will include repair and/or replace for all equipment malfunctions not due to operator error or misuse.

Disclaimer and Important Notes: This Sources Sought Notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. The Government will treat any information received as proprietary and will not share such information with other companies. Any organization responding to this Sources Sought Notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. The Government may or may not issue a solicitation as a result of this announcement. There is no solicitation available at this time.

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