Proprietary Guest Satisfaction Survey (Personal Services)

Location: California
Posted: Mar 6, 2026
Due: Apr 30, 2026
Agency: City of Los Angeles
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: 228368
Publication URL: To access bid details, please log in.
0301-2025-08-RFP - Proprietary Guest Satisfaction Survey (Personal Services)
Status
Stage
Open
Posted
3/5/2026
Bid Due
4/30/2026, 04:00 PM PDT
Partner

No
Contact
Organization
City of Los Angeles
Department
Airports, Los Angeles World
Name
Nick Tolentino
Email
Email fast2@lawa.org
Phone
Technical Assistance Deadline
Opportunity ID
Organization
Estimate
228368
City of Los Angeles
$0.00
Category
Bid Method
Type
Personal Services
Whole Item
RFP - Request For Proposal
Description
LAWA is issuing this Request for Proposal (‘RFP’) to solicit proposals from qualified vendors to design, administer, analyze, and report on guest satisfaction surveys on behalf of LAWA. The goal is to assess passenger experience, identify areas for improvement, and enhance overall service quality through statistically valid data and actionable insights.
Proposal Submission Method
Additional Information
Please click on the link below to get to LAWA’s Bonfire Project site.
Links
Compliance Document List

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Prime NAICS Industry
541611: Administrative Management and General Management Consulting Services Professional, Scientific, and Technical Services
541612: Human Resources Consulting Services Professional, Scientific, and Technical Services
518210: Data Processing, Hosting, and Related Services Information
541512: Computer Systems Design Services Professional, Scientific, and Technical Services
541613: Marketing Consulting Services Professional, Scientific, and Technical Services
541618: Other Management Consulting Services Professional, Scientific, and Technical Services
541690: Other Scientific and Technical Consulting Services Professional, Scientific, and Technical Services
541720: Research and Development in the Social Sciences and Humanities Professional, Scientific, and Technical Services
541910: Marketing Research and Public Opinion Polling Professional, Scientific, and Technical Services
611430: Professional and Management Development Training Educational Services
Sub NAICS Industry
Meetings
Documents
Name Uploaded Size
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.