Town of Truro
24 Town Hall Road
Truro, MA 02666
Request for Proposal
Key Dates & Information
Project Name:
Last Date for Questions:
Due Date & Time for
Proposals:
Table of Contents
Town of Truro Police and Fire Staffing Study
Wednesday, January 28,2026 @ 4PM
Thursday, February 5, 2026 @ 2PM
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INSTRUCTION TO BIDDERS
1. Project Description/Scope of Work
2. Term of the Agreement
3. Sub-Contractors
4. Pre-Bid Meeting
5. Proposal Submission/Requirements
6. Required Proposal Response Date
7. Proposal Signature
8. Official Date and Time
9. Time for Proposal Acceptance
10. Modification or Withdrawal of Proposals, Mistakes, and Minor Informalities
11. Proposal Prices to Remain Firm
12. Questions and POC
13. Changes & Addenda
14. Key Personnel
15. References
16. Price Escalation
17. Insurance
18. Contractual Terms
19. References to General Laws
20. Cost of Preparation
21. Tax Exemption
22. Public Record Request
23. Proposal Evaluation Process
Attachments
1. Attachment A: Project Description
2. Attachment B: Forms
a. Certificate of Non-Collusion/ State Tax Compliance
b. Vote of Corporation
3. Attachment C: References
4. Attachment D: Price Proposal
5. Attachment E: Contract for Services
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The Town of Truro invites sealed proposals from qualified vendors for the Town of Truro
Police and Fire Staffing Study.
The bid documents may be obtained electronically by emailing: rroughley@truro-ma.gov where
they are publicly available as of January 15, 2026 @ 8AM.
Proposals are due at the Truro Town Hall – 24 Town Hall Road, Truro, MA 02666 on or before
February 5, 2026 @ 1PM.
The Town reserves the right to accept or reject any or all bids, to waive any informality
contained therein, and to award the contract as decided to be in the best interest of the Town of
Truro.
All proposals for this project are subject to the provisions of Massachusetts General Laws,
Chapter 30B as amended.
The Town of Truro fully complies with federal, state, and local laws and directives governing
equal opportunity, affirmative action and non-discrimination in all Town activities and actively
solicits bids/proposals from MBE/WBE businesses in accordance with Town policy.
Instructions to Bidders
Evaluation of Staffing Resources and Operational Workload in Police and Fire Services
Introduction:
The Town of Truro invites qualified consultants or consulting firms to submit proposals for a
comprehensive evaluation of current staffing resources and operational workload within the
Town of Truro’s Police and Fire Services. The selected consultant/firm will be expected to
analyze staff allocation, assess efficiency of current operations, and recommend strategies for
optimizing resources to effectively meet the evolving needs of the community.
Background:
The Truro Police and Fire Departments serve a population of approximately 2,500 year-round
residents, which increases considerably during shoulder seasons and exceeds to over 20,000
during the peak summer season. The town covers an area of about 26 square miles and
includes significant portions of the Cape Cod National Seashore, presenting unique
jurisdictional and access challenges for emergency services. Truro's population skews older,
with a substantial proportion of residents aged 65 and above, impacting medical response
needs and service planning. There is an impact of the housing market on staffing levels,
including challenges related to employee recruitment and retention due to housing availability
and affordability, as well as anticipated population growth as the Cloverleaf development
becomes active at the end of 2026 offering 43 additional housing units.
The departments handle many types of service calls, engage in proactive community policing,
and operate specialized teams. The town prioritizes aligning public safety resources to match
community requirements, ongoing growth, legal requirements, and modern standards in law
enforcement, fire protection, and emergency medical services.
CURRENT POLICE DEPARTMENT STAFFING STRUCTURE
The Truro Police Department’s staffing is organized into sworn and civilian components as
follows:
A. Sworn Personnel
• Police Chief (1)
• Deputy Police Chief (1)
• Lieutenant of Professional Standards (1)
• Patrol Sergeants (4) (one serves as department armorer and range officer for mandatory
firearms training and qualifications)
• Master Patrol Officers (2) (One Master Patrol Officer serves as the department’s
detective and court officer)
• Patrol Officers (5) (One Patrol Officer serves as the Animal Control Officer and liaison to
the Health and Conservation Department; one serves at Community Outreach
Coordinator)
B. Civilian Personnel
• Administrative Assistant (1)
• Dispatch Telecommunicator Supervisor (1)
• Dispatch Telecommunicators (4)
• Part-time Dispatch Telecommunicators (2)
C. Staffing and Shift Structure
Police department shifts are typically staffed with two sworn members—a supervisor and an
officer—alongside a dispatcher. Administrative staff, including police administration and the
Administrative Assistant, generally work Monday through Friday, with schedule flexibility to meet
various operational needs, training requirements, special events, and incident response as
needed.
CURRENT FIRE DEPARTMENT STAFFING STRUCTURE
The Truro Fire Department is an all-hazards agency operating from a single station, providing
services 24 hours a day, 365 days a year. Advanced Life Support (ALS) ambulance
transportation is available on-site, staffed by qualified fire department personnel.
A. Fire/EMT Staffing/Schedules
The department consists of four groups working on a rotating schedule: 24 hours on, 48 hours
off, followed by another 24 hours on and 96 hours off, within an eight-week cycle that averages
a 42-hour work week. Each group comprises one Lieutenant and three firefighters.
B. Administrative Personnel/Schedules
Administrative operations include one Administrative Assistant, the Fire Chief, and three per-
diem staff members. Currently, there are two vacant firefighter positions.
Administrative staff typically work a standard 40-hour week (Monday through Friday), though
schedules may be adjusted based on departmental needs. Both the Administrative Assistant
and the Fire Chief are certified Paramedics, and overtime is permitted for administrative roles
when necessary.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
