U.S. Senate Information Technology Support Contract (ITSC) V

**AMENDMENT 004 - 2025-R-001 (RFP) U.S. Senate Information Technology Support Contract V, dated 4/14/2025**

Amendment 004 contains the following revisions:

• Revise Section B.6.1 Pricing Table.


• Revise Section C.6.1.5.


• Revise Table 8. Acquisition Installation Tickets.


• Revise Section C.6.1.12 Certifications.


• Revise Section C.6.3.9.2.


• Revise Section C.6.3.6.2.


• Revise Section C.6.3.6.8.


• Revise Section C.6.3.11.6.3.


• Revise Section H.4.3 Personnel Security.


• Revise L.7.2.1.2 Purchasing.


• Revise M.5.1.6 Price – Factor 5.


• Remove Appendix A-2 and replace with Appendix A-2 Representative Hardware List (v2).


• Remove Attachment J-02 and replace with Attachment J-02 US Senate Office Locations (v2).


• Remove Attachment J-05 and replace with Attachment J-05 Service Level Agreement with Incentives and Penalties(v2).

**AMENDMENT 003 - 2025-R-001 (RFP) U.S. Senate Information Technology Support Contract V, dated 4/1/2025**

Amendment 003 contains the following revisions:

• Revised Section L.3 Date and Time of Closing


• Revised Section L.7.1.6 Section 6 – Past Performance

**AMENDMENT 002 - 2025-R-001 (RFP) U.S. Senate Information Technology Support Contract V, dated 3/14/2025**

Amendment 002 contains the following revisions:

• M.4 Evaluation Procedures


• M.5 Evaluation Areas/Factors


• M.5.1.3 Key Personnel – Factor


• Formatting and grammatical corrections


• Attachment J-14 Specifications for the Help Desk and Other Work Spaces (Revised 3.14.25)

**AMENDMENT 001 - 2025-R-001 (RFP) U.S. Senate Information Technology Support Contract V, dated 2/14/2025**

Amendment 001 contains revisions to the following Sections, L.1.1.1, L.2, and L.3:

• L.1.1.1 Mandatory Pre-Proposal Conference


• 
  

  L.2 Technical and Administration Questions

  
  


• 
  

  L.3 Date and Time of Closing

  
  

2025-R-001 (RFP) U.S. Senate Information Technology Support Contract V

The United States Senate (“Senate”) Office of the Sergeant at Arms (“SAA”) is responsible for managing the Information Technology Support Contract (“ITSC”) for the outsourcing of essential IT services in support of the IT Support Program. The IT Support Program will provide support services for workstation and server hardware, operating system software, and application software as well as help desk services, break-fix and maintenance services, and on-site maintenance and support for the Senate in Washington, DC, and the fifty (50) states for Senate Member, Committee, Leadership and Officer Offices.

Hardware acquisition, maintenance and support includes, but is not limited to, workstations, laptops, file servers, scanners, printers, videoconferencing, televisions, flat panel monitors and smart boards, and wireless mobile technology (devices, platforms, and WANs). Software support includes, but is not limited to operating systems, communication packages, and commercial software applications. Support includes the staffing of a hotline/help desk and providing for other support functions. All requirements herein are mandatory unless otherwise noted.