RFA-2027-OCOM-03-COMPL: Complaint Investigation Services

RFA-2027-OCOM-03-COMPL: Complaint Investigation Services

Division of Long Term Supports and Services

The New Hampshire Department of Health and Human Services, Division of Long Term Supports and Services ("Department") is seeking responses to this Request for Applications ("Solicitation" or "RFA") from qualified Vendors to provide statewide Complaint Investigation Services regarding allegations of client rights violations on behalf of individuals with acquired brain disorders or developmental disabilities, pursuant to New Hampshire Administrative Rule He-M 202.

Qualified Vendors must meet the following minimum qualifications for a complaint investigator, pursuant to New Hampshire Administrative Rule He-M 202.09 (a):

• Hold a bachelor's degree from an accredited college in social work, sociology, psychology, human services, related behavioral services, or criminal justice and experience in performing complaint investigations totaling two (2) years or more; or
• Experience in developmental disabilities services in New Hampshire totaling three (3) years or more in an area such as service coordination, program management; or quality assurance.

Release Date: April 15, 2026

Close Date/Time: May 14, 2026 12:00PM

Related Document

• RFA-2027-OCOM-03-COMPL
• Appendix A: Scope of Services
• Appendix B: P37 and Standard Exhibits
• Appendix C: CLAS Requirements
• Appendix D: Transmittal Letter and Vendor Information
• Appendix E: Technical Response to Questions