RFI-2027-DES-01-NECSES: New England Child Support Enforcement System (NECSES) Technology Evolution

State of New Hampshire
Department of Health and Human Services
REQUEST FOR PROPOSALS
FOR
Professional Education, Promotion Activities, and Evaluation
Support to Prevent and Manage Chronic Diseases
RFP-2027-DPH-15-PROCD
RELEASE DATE: September 18, 2026

New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
TABLE OF CONTENTS
1. PURPOSE AND OVERVIEW 3
2. STATEMENT OF WORK 6
3. SOLICITATION RESPONSE EVALUATION 9
4. SOLICITATION RESPONSE PROCESS 11
5. SOLICITATION RESPONSE SUBMISSION INSTRUCTIONS 12
6. SOLICITATION RESPONSE REQUIREMENTS 13
7. ADDITIONAL TERMS AND REQUIREMENTS 13
8. COMPLIANCE 18
9. APPENDICES TO THIS SOLICITATION 19
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
1. PURPOSE AND OVERVIEW
Introduction
The New Hampshire Department of Health and Human Services, Division of Public Health
("Department") is seeking responses to this Request for Proposals ("Solicitation" or "RFP")
from qualified Vendors to support the Department's chronic disease, screening, and
preventative health programs. The selected Vendor will provide support across program areas
by coordinating partner engagement, assisting with evidence-based intervention activities,
and supporting evaluation, training, administrative, and communication functions as directed
by the Department.
The Department anticipates awarding one (1) contract for the services in this solicitation.
Qualified Vendor(s) must possess a demonstrated familiarity with New Hampshire public
health infrastructure and health care networks.
Key Information
The information in the table below is as anticipated by the Department and is subject to
change. Agreements are contingent upon the availability of funds, and/or approval by the
Governor and Executive Council.
Contract Effective Date Upon G&C approval
Contract End Date June 30, 2028
Renewal Options The Department may extend contracted services for up to
two (2) additional years.
Funding Source The Department anticipates using Federal funds for the
resulting contract.
Assistance Listing 1) 93.988
Numbers
2) 93.426
3) 93.436
4) 93.898
5) 93.945
6) 93.070
Award Names 1) A Strategic Approach to
Advancing Health Equity for
Priority Populations with or at
Risk for Diabetes
2) Cardiovascular Health Program
in New Hampshire
3) WISEWOMAN: Well-Integrated
Screening and Evaluation of
Woman Across the Nation
4) Cancer Prevention and Control
Programs for State, Territorial,
and Tribal Organizations
5) Public Health Approaches to
Addressing Arthritis in New
Hampshire
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
6) Advancing Health Equity in
Asthma Control through EXHALE
Strategies
Point of Contact Krissy O. Nikitas, Contract Specialist
kristine.o.nikitas@dhhs.nh.gov
603-271-9029
From the date of release of this solicitation until an award is made and announced regarding the
selection of a Vendor, all communication with personnel employed by or under contract with the
Department regarding this solicitation is prohibited unless first approved by the Point of Contact
listed above. Department employees have been directed not to hold conferences and/or
discussions concerning this solicitation with any potential contractor during the selection process,
unless otherwise authorized by the Point of Contact. Vendors may be disqualified for violating
this restriction on communications.
Interested vendors must read this entire solicitation and submit the required documents
in the specified manner. Vendors are responsible for reviewing the most updated
information related to this solicitation before submitting responses.
Procurement Timetable
All times are according to Eastern Time. The Department reserves the right to modify
these dates and times at its sole discretion.
Item Action Date
1. Solicitation Released 9/18/2026
10/2/2026
2. Vendor Questions Submission Deadline
12:00PM - Noon EST
Department Response to Questions
3. 10/16/2026
Published
10/30/2026
4. Vendor Solicitation Response Due Date
12:00PM - Noon EST
Background
1.4.1. New Hampshire Department of Health and Human Services, Bureau of
Prevention and Wellness
The Department's mission is to partner with communities and families to create
opportunities that promote health, wellness, and independence for all citizens in New
Hampshire. The Bureau of Prevention and Wellness supports this mission by providing
resources that advance the development and delivery of chronic disease prevention,
treatment, and related support services.
The Division of Public Health (DPH) is an expert leadership organization that promotes
optimal health and well-being for all people in New Hampshire and protects them from
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
illness and injury. DPH is responsible for serving the public, including individuals,
families, communities, and organizations, by delivering high quality, evidenced-based
services. DPH responds promptly to public health threats, inquiries, and emerging
issues. The Bureau of Prevention and Wellness includes the Chronic Disease
Prevention and Screening Section which has programs and services that focus on
promoting healthy lifestyles, preventing chronic illness (e.g., diabetes and heart disease)
and improving self-management of certain chronic diseases. The Bureau also manages
the Asthma Control Program within its Cancer, Asthma, and Oral Health section, aiming
to reduce asthma through surveillance, interventions, and partnerships.
1.4.2. Objective
Chronic diseases and related conditions represent a significant and persistent public
health challenge in New Hampshire and across the United States. Nationally, healthcare
spending exceeds $3.5 trillion annually, with chronic and mental health conditions
accounting for approximately 90% of that cost. Sixty percent of Americans live with at
least one chronic condition, and over 40% have multiple conditions; a trend that has
remained unchanged for more than a decade. Chronic diseases are responsible for
seven of the ten leading causes of death in New Hampshire, including heart disease,
cancer, stroke, and diabetes.
Program Area Descriptions:
A Strategic Approach to Advancing Health Equity for Priority Populations with or
at Risk for Diabetes (Diabetes)
Supports statewide implementation of evidencebased diabetes prevention and
selfmanagement programs. Priorities include expanding access to the National DPP
and DSMES, improving identification of individuals at risk, and strengthening referral
and care systems.
Cardiovascular Health Program in New Hampshire (Cardiovascular / Heart
Program)
Advances statewide hypertension and heart disease prevention and management
through improved clinicalcommunity linkages, increased access to proven
interventions, and expanded referrals for riskreduction services.
WISEWOMAN: Well-Integrated Screening and Evaluation of Women Across the
Nation (WISEWOMAN)
Provides preventive cardiovascular screening and services for lowincome and
uninsured women. Focuses on early detection, referral improvement, and
communitybased strategies that support health equity.
Cancer Prevention and Control Programs for State, Territorial, and Tribal
Organizations (Cancer)
Reduces cancer burden through prevention, screening, early detection, and
survivorship support. Activities include providing access to breast and cervical cancer
screening, delivering training and technical assistance, and conducting surveillance to
guide statewide planning.
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
Public Health Approaches to Addressing Arthritis in New Hampshire (Arthritis)
Improves arthritis outcomes by expanding access to evidencebased community
interventions, strengthening healthcarecommunity partnerships, and promoting
referrals to programs that reduce pain and improve quality of life.
Advancing Health Equity in Asthma Control through EXHALE Strategies
(Asthma)
Decreases asthmarelated illness through surveillance, evidencebased interventions,
and statewide partnerships. Efforts align with EXHALE strategies and the NH State
Asthma Plan to improve selfmanagement, reduce triggers, and strengthen care
coordination.
These conditions impose substantial health, economic, and social costs on individuals,
families, and communities. Effective prevention, early detection, evidence-based
interventions, and system-level improvements are essential to reduce disease burden,
improve quality of life, and control healthcare costs. This RFP seeks a contractor
capable of coordinating chronic disease and rural health initiatives, supporting partner
organizations, implementing evidence-based strategies, and strengthening healthcare
systems to address these pressing public health priorities.
2. STATEMENT OF WORK
Scope of Services- See Appendix A - Scope of Services
Mandatory Questions
2.2.1. In response to this solicitation, Vendor(s) must respond to the Mandatory
Questions below, utilizing Appendix E Technical Responses to Mandatory
Questions.
Q1 Describe your organization's experience delivering the Scope of Services outlined in this
RFP. Include your experience:
a. Identifying and engaging with organizations, including healthcare providers and
community organizations, to support evidence-based chronic disease prevention
and management activities.
b. Coordinating training and meeting logistics, such as securing speakers or trainers,
obtaining continuing education unit (CEU) opportunities, developing educational
modules, managing registration, utilizing training technologies, and promoting
training sessions.
c. Developing patient education materials for use by healthcare professionals,
community organizations, and support staff in clinical, pharmacy, and school-
based settings.
Q2 Describe your organization's ability to provide the entire Scope of Services and meet all
requirements in this RFP. Include:
a. How your organization will collaborate with the Department and stakeholders to
implement priorities across chronic disease prevention, management, and cancer
initiatives.
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
b. Examples of past projects demonstrating successful implementation of similar
strategies and projects.
c. Approaches to integrating innovative and evidencebased practices into program
activities and partner engagement.
Q3 Describe your organization's experience and knowledge related to chronic disease
prevention, screening, and evidence-based intervention implementation, including work
with healthcare systems and community partners.
Q4 Describe your organization's approach to delivering the services detailed in this RFP.
Include:
a. Coordination of chronic disease prevention, management, and cancer-related
projects, training, curricula, and resource development.
b. How you will ensure access to training for healthcare providers and community
organizations serving underserved and uninsured communities, including
strategies to reduce participation barriers.
c. Your approach to managing and monitoring subcontractors to ensure quality,
compliance, and timely delivery of project goals and objectives.
Q5 Describe your organization's capacity to perform the entire Scope of Services outlined in
this Solicitation. Provide your organization's staffing plan within Appendix F - Program
Staff List, including:
a. An organizational chart showing reporting structure and key roles (See Appendix
A - Scope of Services).
b. Descriptions of staff qualifications, including relevant experience, specialized
training, and resumes for all personnel assigned to this project.
c. Any specialized staff training completed relevant to providing services in this
Solicitation.
Finance
2.3.1. The selected Vendor must complete and submit monthly invoices using a form
satisfactory to the Department to initiate and request payment in accordance
with the terms of the resulting contract.
2.3.2. The Vendor must provide a non-Federal financial match at a ratio of one dollar
for every three dollars awarded under the WISEWOMAN funding allocation, per
State Fiscal Year. All documentation of the match must be provided within the
final budget submitted to the Department.
2.3.3. The Vendor must ensure the annual required
match for the WISEWOMAN program area are in non-federal, non-
Department-related contributions either in cash, in-kind, or donated services or
equipment related to directly carrying out project activities and goals related to
the Department.
2.3.4. Vendors may not apply indirect costs to the Innovative Pilot I specified in
Appendix A, Section 1.5 Innovative Pilot Projects. Any indirect cost rate
must be applied only to allowable direct costs and may not be calculated on the
Innovative Pilot Project setaside funding of $750,000. The following table
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
outlines the State Fiscal Year funding levels for the Innovative Pilot Projects
within each chronic disease program area.
Chronic Disease Innovative Pilot projects may State State Total
Program Area include: Fiscal Fiscal Year Funding
Year 2027 2028
Heart and Diabetes guideline integration into EHR $300,000 $150,000 $450,000
Diabetes systems, workflow pilots, community-
clinical linkages for diabetes education
and referrals, hypertension workflow
and treatment protocol integration, new
community-based model pilots for home
blood pressure monitoring or cardiac
rehabilitation access.
Arthritis Referral systems linking providers to $15,000 $15,000 $30,000
self-management programs, workflow
pilots, expansion of evidence-based
activity programs
Asthma Healthcare provider education and $125,000 $45,000 $170,000
training, integration of asthma into home
visiting model
Cancer EHR screening reminders, referral $60,000 $40,000 $100,000
workflow pilots, pilot screening models
Total $500,000 $250,000 $750,000
Remainder of this page intentionally left blank.
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
3. SOLICITATION RESPONSE EVALUATION
The Department will evaluate responses from Vendors based upon the criteria and
standards contained in this solicitation and by applying the points as set forth below,
which will be used to determine the overall highest scoring Vendor(s). Vendors are
advised that this is not a low-cost award.
TECHNICAL RESPONSE POSSIBLE SCORE
Q1: Experience 125 Points
Q2: Ability 75 Points
Q3: Experience and Knowledge 175 Points
Q4: Approach
225 Points
Q5: Capacity 100 Points
Technical Response - Total Possible Score 700 Points
COST PROPOSAL
POSSIBLE SCORE
(see Scoring of Cost Proposals below) _
Vendor Cost (see formula below) 300 Points
Cost Proposal - Total Possible Score 300 Points
MAXIMUM POSSIBLE SCORE 1000 Points
Preliminary Scoring of Technical Responses
3.2.1. The Department will establish an evaluation team. The evaluation team will
review the Technical Proposal and provide a preliminary score. Should a
Vendor fail to achieve a minimum of 400 points during the preliminary scoring,
it will receive no further consideration from the evaluation team and the Vendor's
Cost Proposal will remain unopened.
Scoring of Technical Proposals
3.3.1. Vendor Technical Responses will be scored based on the following criteria:
Question 1 0-41 Points 42-83 Points 84-125Points
Vendor does not include Vendor includes some detail Vendor includes necessary
sufficient detail regarding their regarding their experience detail sufficient detail
experience with services in with services in RFP, but regarding their experience
RFP, and most requirements some requirements are not with services in RFP, and
are not sufficiently addressed. sufficiently addressed. most or all requirements are
sufficiently addressed.
Question 2 0-25 Points 26-50Points 51-75 Points
Vendor does not include Vendor includes some detail Vendor includes necessary
sufficient detail regarding their regarding their ability to detail sufficient to address
ability to provide the services provide the services in the their ability to provide the
in the RFP, and most RFP, but some requirements services in the RFP, and
requirements are not most or all requirements are
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New Hampshire Department of Health and Human Services
Professional Education, Promotion Activities, and Evaluation Support to Prevent and
Manage Chronic Diseases
sufficiently addressed. are not sufficiently addressed. sufficiently addressed..
Question 3 0-58 Points 59-117 Points 118-175 Points
Vendor does not include Vendor includes some detail Vendor includes necessary
sufficient detail regarding their regarding their experience detail sufficient to address
experience and knowledge and knowledge relevant to their experience and
relevant to providing services the RFP, but some knowledge relevant to the
in the RFP, and most requirements are not RFP, and most or all
requirements are not sufficiently addressed.. requirements are
sufficiently addressed. sufficiently addressed.
Question 4 0-75 Points 76-150 Points 151-225 Points
Vendor does not include Vendor includes some detail Vendor includes necessary
sufficient detail regarding their regarding their proposed detail sufficient to address
proposed approach to approach, but some their proposed approach to
providing the services in the requirements are not providing the services in the
RFP, and most requirements sufficiently addressed.. RFP, and most or all
are not sufficiently addressed. requirements are
sufficiently addressed
Question 5 0-33 Points 34-65 Points 66-100 Points
Vendor does not include Vendor includes some detail Vendor includes necessary
sufficient detail regarding their regarding their capacity to detail regarding their
capacity to provide the provide the RFP, but some capacity to provide the
services in the RFP, and most requirements are not RFP, and most or all
requirements are not sufficiently addressed. requirements are
sufficiently addressed. sufficiently addressed.
Scoring of Cost Proposals
3.4.1. Vendor Total Cost: The following formula will be used to assign points for
Vendor Proposed Cost:
Vendor's Cost Score = (Lowest Total Proposed Cost / Vendor's Total
Proposed Cost) x Maximum Number of Points for Vendor Cost.
*Example:
* Vendor A proposes $100,000
* Vendor B proposes $200,000
* Maximum Number of Points for Vendor Cost = 250 points.
Vendor B Cost Score:
($100,000/$200,000) x 250 = 125 Points
For the purpose of this formula, the lowest proposed cost is defined as the
lowest total cost proposed in Appendix G, Cost Sheet, by a Vendor that has not
been disqualified and received the minimum allowable points during preliminary
scoring of technical responses as specified above. Fractions of points will be
rounded up to the nearest whole number of points.
Rights of the Department in Evaluating Solicitation Responses
3.5.1. The Department reserves the right, at its sole discretion, to:
3.5.1.1. Consider information provided in the Vendor's Transmittal Letter in
evaluating solicitation responses;
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