HDI Call Center Audit and Recertification 25 27 29
| Location: | Michigan |
|---|---|
| Posted: | Feb 4, 2025 |
| Due: | Feb 11, 2025 |
| Agency: | State of Michigan |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | ITN-171-250000000008-1 |
| Publication URL: | To access bid details, please log in. |
Description: HDI Call Center Audit and Recertification 25 27 29
Department: Technology, Management and Budget
Buyer: CHRISTOPHER MARTIN
Solicitation Number: ITN-171-250000000008-1
Type: Invitation to Negotiate (ITN)
Category: Consulting, IT
Closing Date and Time: 02/11/2025 03:00 PM EST
Buyer Information
Buyer Name
CHRISTOPHER MARTIN
Buyer Email
MartinC20@michigan.gov
Buyer Phone
-
Buyer Fax
-
Important Dates
Issue Date
02/04/2025
Closing Date
02/11/2025 03:00 PM EST
Bid Opening Date
-
Last Amended
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Department Information
Category
Consulting, IT
Type
Invitation to Negotiate
Document Department
171
Status
Open
Description
HDI Call Center Audit and Recertification 25 27 29
Group 1
Default Commodity Group
Number of Lines: 1
| Line Number | Commodity Description | Details | Requested | |
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1
|
Acquire and achieve the globally recognized HDI Support Center Certification Award. The certification process includes an on-site HDI audit, gap analysis, and continuous improvement recommendations and implementation strategies. In completion of the HDI certification, it grants the Client Service Center the right to use the licensed HDI Support Center Certified logo on the CSC's marketing, presentation, and training materials, signage, and business cards.
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Specifications
Commodity Code
91829
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Service From
-
Service To
-
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View Purchase History
Additional Information
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