TELEPHONE SUPPORT

Location:	Vermont
Posted:	May 15, 2025
Due:	Jun 27, 2025
Agency:	State Government of Vermont
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services J - Maintenance, Repair, and Rebuilding of Equipment
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TELEPHONE SUPPORT	Request Date: 5/15/2025 6:30:44 AM Open Date: Closing Date: 6/27/2025 3:00 PM Intent To Bid Deadline: Est. Dollar Value: $0.00 RFQ Number: DPS05152025
Dept. of Public Safety 103 South Main Street Waterbury , VT 05671

Bid Type:
Job Contract

Locations:
State-Wide
Keywords:
Communications Equipment and Services, Telecommunication

Bid Description:
Through this Request for Proposal (RFP) the Department of Public Safety (hereinafter the “State”) is seeking to establish contracts with one or more companies that can provide Contractor must provide full-coverage support for the telephone systems used by the Vermont Department of Public Safety (State) as further described herein. Support shall include remote monitoring, remote telephone support, remote diagnostics, troubleshooting, problem resolution, software maintenance, updates/fixes to resolve troubles, on-site parts replacement (if the covered product includes hardware), emergency repair and any on-site support required by the State and agreed by the Contractor to resolve a fault

Special Instructions:

Contact Information:
	Alastair Gee Phone: (802) 798-9777 Fax: Email: alastair.gee@vermont.gov For additional information:

Bid Attachments:
Telephone Support RFP (Final).pdf
Telephone Support RFP Bidders Response Form .pdf


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