Secure Service Desk

Location:	Texas
Posted:	Mar 27, 2025
Due:	Apr 10, 2025
Agency:	State Government of Texas
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software). 71 - Furniture R - Professional, Administrative and Management Support Services
Solicitation No:	HHS0015931
Publication URL:	To access bid details, please log in.

Secure Service Desk

Solicitation ID:

HHS0015931

Status:

Posted

Contact Name:

Ashley Cadena

Contact Number:

(512) 776-2116

Contact Email:

Ashley.Cadena@hhs.texas.gov

Response Due Date:

4/10/2025

Response Due Time:

10:30 AM

Agency/Texas SmartBuy Member Number:

530

Posting Requirement:

14+ Days for Entire Solicitation Package

Solicitation Posting Date:

3/27/2025

Last Modified:

3/27/2025 1:25 pm

Class/Item Code:

20991-*Utilities: Back-up, Batch File, Menus, Network Management, Operating System, Recovery, Screen, Security, Virus Protection, etc., Mainframes and Servers;

Solicitation Description:

Secure Service Desk is a dedicated support solution focused on managing and resolving cybersecurity incidents and service requests. It offers continuous monitoring, threat response, and secure handling of sensitive information to protect organizational assets and maintain system integrity.

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