City of New Bern Request for
Qualifications: Water Treatment
Plant SCADA Upgrades
Release Date:
February 23, 2026
Responses Due: 5:00 PM March 13, 2026
City of New Bern, North Carolina
Contact: Jordan B. Hughes, P.E.,
Director of Water Resources
Email: hughesj@newbernnc.gov
Website: https://www.newbernnc.gov/
252.639.7527
527 NC55 West
PO Box 1129
New Bern, NC 28563
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INTRODUCTION
The City of New Bern is requesting qualified professional engineering and controls integration firms to
submit a qualifications-based proposal to provide engineering, programming, integration, and related
services for the Water Treatment Plant SCADA Upgrade – Phase I and Phase II.
BACKGROUND – OVERVIEW
The City of New Bern operates a groundwater-based water treatment system serving residential,
commercial, and industrial customers throughout the service area. Portions of the existing SCADA
system and PLC hardware have reached the end of their useful life and require replacement.
OBJECTIVES
1. Replace and upgrade existing SCADA computer hardware and software.
2. Modernize plant PLC hardware and control systems.
3. Improve system reliability, redundancy, and maintainability.
4. Provide updated graphics, alarms, trending, and historical data capabilities.
5. Ensure compatibility with existing plant processes
ENGINEERING & INTERGRATION SERVICES
REQUESTED
The City of New Bern is requesting qualifications from professional engineering firms to provide the
design and integration services:
Phase I – SCADA Computer Hardware and Software Upgrade
• Replacement of HMI workstations and servers.
• Installation of network and communications hardware.
• Implementation of dual-server SCADA platform.
• Conversion of existing HMI software and graphics.
• Development of plant overview, process, alarm, and trending screens.
• On-site installation, testing, and commissioning.
Phase II – PLC Hardware Upgrades
• Replacement of existing PLC hardware at plant control panels.
• Upgrade to modern PLC platforms.
• Replacement of I/O modules, power supplies, surge protection, and communications
equipment.
• Programming, testing, and on-site installation.
• Integration with upgraded SCADA system.
• Updated control drawings and documentation.
General Services (Phases I & II)
• Project management and scheduling.
• Detailed design and programming.
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• Submittals and shop drawings.
• Factory acceptance testing.
• Field installation support and commissioning.
• Documentation and O&M manuals.
The selected firm should be prepared to meet the General Liability and Professional Liability Insurance
requirements of the City. Exact project scope, duration, and terms shall be negotiated with the selected
firm
CONTENTS OF RESPONSE
This Request for Qualifications is intended to provide consultants with an opportunity to demonstrate
their ability to perform the required tasks. The content of the response should respond to the information
presented in this Request for Qualifications. The City will require the electronic submittal of responses
from all interested firms. All responses shall not exceed 10 (8½” x 11”) pages and must contain the
following information:
1. Cover.
2. Cover Letter.
3. Table of Contents.
4. Background information about the Consultant Firm.
5. Proposed project schedule.
6. Description of project team and organization.
7. Similar SCADA and PLC upgrade projects.
8. Municipal water system experience.
9. References.
10. Resumes of key team members.
The Cover, Cover Letter, Table of Contents, and Resume of Team Members will not be counted within
the page limit. Responses are to be less than 15 megabytes in size or need to be hosted on an outside file
sharing service. It is the engineering firm’s responsibility to confirm that the outside file sharing service
was received.
ADDITIONAL INFORMATION
None.
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METHOD OF SELECTION
Responses will be reviewed by a selection committee consisting of City staff for the purpose of
identifying and recommending, to the City of New Bern Board of Alderman, those Engineering Firms
offering, in total, the highest qualifications and experience with this type of project. The individuals or
firms recommended may also be interviewed by members of the selection committee for the express
intention of recommending a final shortlist of individuals or firms, however, such is not required.
CRITERIA
Qualifications, background, and prior
experience of the firm and the proposed
project team in executing similar projects.
Firm’s capability to meet time and project
budget requirements.
Municipal water experience.
Content, technical approach, and
understanding of the scope of the project.
Recent and current work for the City or a
similar sized water production facility.
Maximum Total Points
POINTS
30
15
20
25
10
100
SUBMITTAL
Please submit your Qualifications, by electronic submittal using the subject of “Statement of
Qualifications for New Bern WTP SCADA Upgrade”, to be received by the City of New Bern no later
than 5:00 pm, Friday, March 13, 2026, to the attention of:
Jordan B. Hughes, P.E.
Director of Water Resources
hughesj@newbernnc.gov
In the interest of fairness to all submitting firms, proposals received after the scheduled receipt time
stated above will not be accepted and will be marked “LATE”. All submittals received become the
property of the City of New Bern and will not be returned. Faxed documents will not be accepted.
Early submission of Qualifications is welcome and appreciated.
CONTACT PERSON
In the event clarification or additional information is needed, contact:
Jordan B. Hughes, P.E.
Director of Water Resources
hughesj@newbernnc.gov
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Email is the preferred method of communication for questions or clarifications. Clarifications and/or
additional information will be provided to all interested parties by the Owner by addenda to this package.
Questions asked after March 9, 2026, at 5 pm will not be answered.
DISCRETION AND LIABILITY WAIVER
• The City of New Bern reserves the right to reject any and all proposals, waive any
irregularities in the proposal, revise the scope of the project, and award the project to
the consultant they believe to be the most qualified to perform the work. If a contract is
not able to be negotiated, the City reserves the right to terminate all negotiations and
select one of the other finalists or issue a new RFQ.
• The City of New Bern reserves the right to request and obtain, from consulting firms
submitting proposals, supplementary information or request clarification of information
submitted as may be necessary for City staff pursuant to the selection criteria contained
herein.
• The City of New Bern does not compensate for the cost of proposal preparation, and all
materials submitted with the proposal become the property of the City.
• The City of New Bern reserves the right, through this RFQ, to contract engineering
services for the design and construction administration of any alternative process that is
identified, as the result of this study, with the firm selected for this RFQ or enter into an
agreement with another consulting engineering firm.
• The City of New Bern is an Equal Opportunity Employer and will not discriminate on
the basis of race, color, religion, sex, national origin, age, or handicap.
• The City of New Bern encourages submittals from small and minority firms.
END OF REQUEST FOR QUALIFICATIONS
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.