Request for Statements of Qualifications and Experience RFSQE for Rental Car RAC Consultant Services at Spokane International Airport

Spokane Airport Board
(Spokane International Airport, Airport Business Park, Felts Field)
Request for Statements of Qualifications and Experience (RFSQE) for
Rental Car (RAC) Consultant Services
#26-49-9999-013
September 8, 2026
GENERAL OVERVIEW
Contact Person for this RFSQE
Questions should be directed only to: Telephone number: 509-455-6431
Amy Anderson, C.M. Email address:
Manager, Properties and Contracts aanderson@spokaneairports.net
Deadline for Submission of Questions
Questions must be submitted by e-mail to the individual named above prior to:
3:00 PM, Local Time, Thursday, October 8, 2026
Responses / Addenda Posted
Target Date & Time for Responses and any addenda to be posted on the Board's website
(https://business.spokaneairports.net/bids/) prior to:
3:00 PM Local Time, Thursday, October 22, 2026
Response Instructions, Submission Place and Deadline
Submit one (1) original and one (1) electronic
copy of the written response in a sealed Date: Time: 3:00 PM Local Time
envelope clearly marked "Request for Rental
Car (RAC) Consultant Services #26-49-9999-
11/10/2026 Responses delivered after this
013".
(Tuesday) time will not be accepted.
Deliver to:
Spokane International Airport
Attn: Amy Anderson, C.M.
9000 W. Airport Drive, Suite #204
Spokane, WA 99224
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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Request for Statements of Qualifications and Experience (RFSQE)
RENTAL CAR (RAC) CONSULTANT SERVICES
Spokane Airport Board ("Board") is inviting qualified and experienced parties within the
aviation community to enter into a professional services agreement to develop, advertise,
and consult on a Request for Proposal (RFP) and negotiate Concession and Lease
Agreements for Rental Car (RAC) tenants at the Spokane International Airport ("Airport") in
Spokane, Washington. Statements of Qualifications and Experience ("Responses") will be
accepted until November 10, 2026, at 3:00 PM (Pacific Time). Individuals or firms submitting
a Response ("Respondent") should provide one (1) digital submittal along with one (1)
additional paper copy delivered to the attention of Amy Anderson, C.M., Manager -
Properties & Contracts, Spokane Airport Board, 9000 W. Airport Drive, Suite #204, Spokane,
WA 99224. Responses received after this deadline will be returned unopened to the sender's
address.
"Rental Car" or "RAC" shall mean non-peer to peer, for-rent motor vehicles designed
primarily for the carriage of passengers and commonly classified as sedans, coupes,
convertibles, four-wheel drive vehicles, passenger vans, sport utility type vehicles, and pick-
up trucks rated one-ton or less.
Background Information
Via this Request for Statements of Qualifications & Experience ("RFSQE"), the Board is
seeking to establish a contract with a qualified individual or firm ("Consultant") to provide
RAC consultant services for the Board for the upcoming RFP for RAC services and
subsequent Concession and Lease Agreement negotiations, commencing approximately
January 1, 2027. Services to be rendered are outlined in the Scope of Services in the next
section.
The Airport is jointly owned by Spokane County and the City of Spokane. The city and county
operate the Airport under provisions of RCW 14.08, which establishes the operation of
airports by more than one municipality under joint agreement. The operating entity of the
Airport is the Spokane Airport Board, consisting of seven appointees from the two
governmental bodies. The Board oversees a current capital and operating budget of
approximately $185 million from various funding sources.
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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The Airport is a 6,000-acre commercial service airport served by eight airlines and three air
cargo carriers. The Airport recorded nearly 4.4 million passengers and 60,153 U.S. air cargo
tons in 2025. It is the second largest commercial service airport in the State of Washington
and categorized by the FAA as a Small Hub.
Overview
The Board is seeking Responses for Rental Car (RAC) consultant services from experienced
and qualified consultants desiring to provide a full range of RAC consultant services that
include but are not limited to: reviewing and evaluating current rental car operations, lease
terms, and revenue structures; drafting and administering Requests for Proposals (RFPs);
providing strategic advisory services and preparing; and negotiating the RAC Concession
and Lease Agreements. The Board is interested in working with an established firm with ten
(10) years or more of applicable airport-industry experience.
The selected Consultant is expected to review and comment on phases of the RFP and
Lease award process required by the Board, as well as provisions in RAC Concession and
Lease Agreements.
Scope of Rental Car Consultant Services
Services
The Consultant must provide, at a minimum, the following RAC consultant services listed
herein, but which are not limited to the following:
1. Market & Financial Analysis
* Evaluate current rental car operations, lease terms, and revenue structures
* Benchmark against comparable airports or facilities
* Demand forecasting (rental days, fleet size)
* Financial modeling (MAGs, percentage rent, CFCs if applicable)
* Rate and fee structure analysis
2. Strategic Planning
* Recommend concession model
* Advise on rental car facility planning (RAC, QTA, ready/return layout)
* Develop business terms and deal structures aligned with airport goals
* Evaluate impacts of emerging trends (TNCs, EV infrastructure, shared
mobility)
3. RFP Development & Procurement
* Draft RFP documents, including:
o Minimum qualifications
o Evaluation criteria
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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o Financial request requirements
* Assist with procurement schedule and outreach
* Manage Q&A process and addenda
* Support request evaluation (scoring, analysis, interviews)
* Provide recommendation for award
4. Concession & Lease Agreement Drafting
* Draft or revise concession agreements and lease terms
* Define key business provisions:
o Minimum Annual Guarantees (MAG)
o Percentage rent structures
o Term length and renewal options
* Ensure compliance with FAA grant assurances and applicable regulations
* Align agreements with Board policies and risk tolerance
* Provide guidance on revenue tracking and reconciliation
5. Negotiation Support
* Lead or assist in negotiations with selected proposers
* Analyze financial requests and counteroffers
* Recommend negotiation strategies to optimize revenue and operational
outcomes
* Finalize business terms and contract language
6. Implementation & Transition
* Assist with transition from incumbent operators (if applicable)
* Develop transition timelines and coordination plans
* Support onboarding of new concessionaires
* Ensure operational readiness (reporting, compliance systems, etc.)
7. Compliance & Revenue Management Advisory
* Recommend reporting requirements and audit provisions
* Establish performance standards and key performance indicators
* Advise on ongoing contract compliance and enforcement mechanisms
Alternate Services
The Consultant may propose additional services that Consultant believes may be beneficial
to the Board. The Board reserves the right to evaluate such proposed additional services on
an as-needed basis and to negotiate proposed costs for any such services if it is determined
they should be provided.
Note: The Scope of Services is to be used as a general guide and is not intended to be a complete list of all work necessary to complete
the provisioning services. The scope may be modified by the Board CEO as deemed necessary. The selected Consultant will provide
a single point of contact for the Board.
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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Schedule
The following is the tentative schedule for this RFSQE process:
Date/Time (as applicable) Description
09/8/2026 Advertisement & Post on GEG Website
10/8/2026 3:00 PM Local Time Deadline for Submission of Questions
10/22/2026 3:00 PM Local Time Target for Board's Posting of Addenda
11/10/2026 3:00 PM Local Time Response Deadline (Due Date)
Week of 11/16/2026 Target Interviews, if requested by Board
11/24/2026 Target Selection of Most Preferred Consultant
11/30/2026 Contract Negotiation
12/17/2026 Board Approval of Agreement
1/1/2027 Commencement of Services Under the Agreement
Evaluation Criteria
Respondent must have relevant experience in providing RAC consultant services to airports
and must agree to the terms and conditions in the Professional Services Agreement
provided by the Board, which is attached hereto as Attachment B. Additionally, Respondent
must have acted as a consultant placing rental car companies at a commercial service U.S.
airport with over 500,000 annual passengers during the five (5) years prior to the date of this
RFSQE.
No Respondent shall contact rental car companies, franchises, affiliates, or any
officers, representatives, or agents of the same on behalf of the Board prior to the
selection of the Consultant and execution of an agreement. Respondents who contact
rental car companies, franchises, affiliates, or any officers, representatives, or agents
of the same related to this RFSQE prior to selection will be immediately disqualified
from consideration.
An evaluation team will review all Responses received. The Board reserves the right to
determine the suitability of Responses on the basis of a Respondent's meeting
administrative requirements, the evaluation teams' assessment of the quality and
performance of the service proposed, and cost.
The Respondent must include in its Response the information noted in the evaluation
criteria and must demonstrate how Respondent meets the evaluation criteria.
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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The Board intends to enter into contract negotiations with the Respondent who in the sole
judgment of the Board is best suited to fulfill the scope of services.
The following criteria will be used in reviewing the Responses:
Weighting
Evaluation Criteria (Maximum
Points)
1. Cover Letter
a. A cover letter providing general background and current
experience of the firm and describing the individual or firm's
general capabilities to perform the scope of services to airport
and aviation sector organizations within the last 5 years.
Specific attention should be given to how the firm meets the
5
Board's overall experience requirement.
b. A section that describes the individual or firm's ability to
satisfactorily perform the minimum services and operational
requirements of this RSFQE.
The cover letter must be signed in ink by an authorized representative of
the Respondent who is authorized to execute contractual agreements.
2. Resume(s) of all firm's staff anticipated to work on matters under the
Professional Services Agreement. Identify the individual who will be
5
responsible for the primary functions of the Professional Services
Agreement and point of contact for the Board.
3. List of existing clients and identification of any potential conflicts of
5
interest clients may have with the Board.
4. References (at least three (3) including contact name and phone
number) from individuals or organizations that have used you or your
firm's services for similar programs. References should be provided 15
from those that have had specific experience identified in the Scope
of Services.
5. Demonstrated Success.
a. Provide examples of previous and current experience
providing RAC consultant services in programs similar to the
one described in this RFSQE.
40
b. Provide a work plan or narrative based on previous work in
alignment with the requested scope of services.
Note: This section will be evaluated based on the responsiveness to the outlined
requirements described in the RFSQE.
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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6. Proposed Costs: To assist in evaluating cost, please provide a
detailed breakdown of each cost element.
Note: In practice, prior to the onset of any work performed, the selected 25
Consultant and the Board will outline each task involved and establish a
schedule for awarding each task in a proposed work plan.
7. Standard Contract Language: The Board intends to utilize its standard
Professional Services Agreement for this project which is attached
hereto in draft form. Each individual or firm must affirm in its
Response that the terms and conditions of this agreement are
5
acceptable, or if the firm takes exception to any of the proposed
language in the agreement, the firm must specifically describe the
reasons for the exceptions and propose in its Response alternative
language for review and consideration by the Board.
Total Points 100
Interviews
Respondents may be required to participate in an interview with and/or make a presentation
to a selection committee and/or other Board representatives with the date and time to be
determined in or around the target date provided in the tentative schedule. At such
interviews, the Board will establish evaluation criteria and weight for each criterion that will
be added to the scores received for the written Responses as part of making a final selection
decision.
Submission Requirements
Response Submission Deadline: One (1) unbound original and one (1) electronic copy of
the Response to the information requested in the Evaluation Criteria section of this RFSQE
must be received by the Board no later than the deadline noted on page 1 of this RFSQE.
Responses must be delivered to the address indicated on page 1 of this RFSQE.
Late Responses: Responses will not be accepted by the Board after the date and time
specified on page 1 of this RFSQE. In the event that a Response is delivered after the
deadline, it will not be accepted or considered and will be returned unopened. The Board
will not be liable for delays in delivery of Responses due to handling by the U.S. Postal
Service, courier services, overnight carriers, or any other type of delivery service. Responses
may be delivered in person or by a delivery service. No verbal, fax, electronic (e.g. e-mail),
telegraphic or telephonic Responses will be accepted.
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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Submission Requirements:
* Responses and their sealed packaging (boxes or envelopes) should be clearly
marked with the name and address of the firm and should be marked with the name
of this RFSQE as indicated on page 1 of the RFSQE.
* The Board strongly encourages the use of recyclable materials in the Responses.
* The Board encourages "double-sided" printing of Responses; however, for the
purposes of any page limitations of the Response outlined in the RFSQE, one side of
a printed page is considered one page. The Board will not review or evaluate pages
in a Response that are in excess of the page number limitation.
* All Responses shall be considered valid for a period of one hundred twenty
consecutive calendar (120) days from the Response closing date and shall contain a
statement to that effect. Timely Responses received shall be subject to applicable
laws and regulations governing public disclosure. Any information received within
the response will be considered part of the public record of this RFSQE process.
Organization of Responses: Responses must address each of the evaluation criteria in this
RFSQE in a clear, comprehensive, and concise manner. Responses must include an index,
be clearly separated with tabs (tabs are not considered as a page for the purpose of any page
limitations), labeled by response to specific evaluation criteria, and addressed in the same
order as included in this RFSQE. Responses should be prepared as simply as possible and
provide a straight-forward, concise description of the Respondent's capabilities to satisfy
the requirements of this RFSQE. Expensive bindings, color displays, promotional material,
etc. are not necessary or desired. Emphasis should be concentrated on accuracy,
completeness, and clarity of content. To this end, complete and concise Responses shall
not exceed thirty (30) pages.
Clear and Responsive Responses: The Board has made every effort to include enough
information within this RFSQE for a firm to prepare a responsive Response. Respondents
are encouraged to submit the most comprehensive and competitive information possible.
Responses that do not respond completely or sufficiently to the evaluation criteria in this
RFSQE may be rejected as non-responsive, or will receive correspondingly lower scores for
those criteria, which may result in the Response not scoring high enough to be considered
further.
Questions About this RFSQE: Questions regarding this RFSQE should be addressed solely
to the individual identified on page 1 of this RFSQE and to no other persons. Questions must
be submitted in writing prior to the deadline indicated on page 1 of this RFSQE. It will be the
sole responsibility Respondents to ensure questions are delivered before the deadline
established in the schedule. Responses to questions, other clarifications and/or
addendums will be posted on the Board's website as addenda per the schedule on pages 1
and 5 of this RFSQE. The Board may determine that a Respondent is disqualified if they have
had contact with any other representative of the airport staff or Board members.
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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Addenda: Verbal communications and emails from the Board, staff, agents, Board
members, employees or outside advisor, or any other person associated with this RFSQE
shall not be binding on the Board and shall in no way modify any provision of the RFSQE.
Only formally issued addenda shall modify the terms of this RFSQE. Any addenda issued for
this RFSQE will be published at the following website address:
https://business.spokaneairports.net/rfp/. Respondents are responsible for checking the
website for any addenda. If you are unable to download the addenda, you may contact the
individual noted on page 1 of this RFSQE. Receipt of addenda must be acknowledged on the
Response Information Form that must be included with the Response.
Selection Process
Selection Process: Responses will be reviewed by an evaluation committee, and the
highest rated Respondents may be invited to an interview at the discretion of the Board. The
Respondent judged to have the most preferred Response will be invited to enter into
contract negotiations with the Board. If the Board and the selected Consultant cannot agree
on terms the Board may terminate negotiations and enter into negotiations with another
Consultant.
Rights Reserved: The Board reserves the following rights:
1. To waive as an informality any irregularities in Responses and/or to reject any or all
Responses.
2. To extend the date for delivery of Responses.
3. To request additional information and data from any or all Respondents.
4. To supplement, amend, or otherwise modify the RFSQE through issuance of
addenda.
5. To cancel this RFSQE with or without the substitution of another RFSQE.
6. To reissue the RFSQE.
7. To make such reviews and investigations, as it considers necessary and appropriate
for evaluation of the Responses.
8. To not select the highest rated Respondent if the proposed cost estimates are
excessive.
9. To reject any Response in the event the Board's analysis of the firm's financial status
and capacity indicates, in the Board's judgment, that the Respondent is not able to
successfully perform the work.
10. To cancel the RFSQE process in the event only one Response is received by the
deadline at the Board's option.
Reference Checks: The Board reserves the right to conduct reference checks for
Respondents, either before or after Responses have been evaluated, and/or after interviews
have been held. In the event information obtained from the reference checks reveals
concerns about a Respondent's past performance or their ability to successfully perform
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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the contract to be executed based on this RFSQE, the Board may, at its sole discretion,
select a different firm.
Administrative Requirements
Cost of the Response: The Board shall not, under any circumstances, be responsible for
any costs or expenses associated with the Response including, but not limited to, research,
investigation, development, preparation, duplication, production, collation, packaging,
delivery, transmittal, or presentation of the Response or any other related information, data,
documentation, and material. All costs and expenses incurred by Respondents in
connection with the Response shall be the sole responsibility of (borne solely by) those
Respondents.
Public Disclosure:
1. Property of Board: Responses made to the Board shall become the property of the
Board and shall not be returned.
2. Responses are Public Records: Pursuant to Chapter 42.56 RCW, Responses made
under this RFSQE shall be considered public records and may be made available for
inspection and copying by the public. Except to the extent protected by state and/or
federal laws, Responses shall be considered public documents and available for
review and copying by the public after an award of contract is made by the Board.
3. Indemnification by Respondents: To the extent that the Board withholds from
disclosure all or any portion of Response documents in response to a request for
disclosure pursuant to Ch. 42.56 RCW, the Respondents that provided such
Response that was not disclosed shall agree to fully indemnify, defend and hold
harmless the Board from all damages, penalties, attorneys' fees and costs the Board
incurs related to withholding information from public disclosure.
4. No Claim Against Board: By making a Response under this RFSQE, Respondents
consent to the procedure outlined in this section and shall have no claim against the
Board because of actions taken under this procedure.
Basic Eligibility: Respondents under this RFSQE must be licensed to do business in the
State of Washington and must have a state Unified Business Identifier (UBI) number, as well
as all necessary licenses, permits, and approvals necessary to perform all requiring
services. In addition, Respondents under this RFSQE must not be debarred, suspended, or
otherwise ineligible to contract with the Board, and must not be on the federal government's
or state government's list of firms suspended or debarred from working on federally or state
funded projects.
Spokane Airport Board
RFSQE - Rental Car (RAC) Consultant Services #26-49-9999-013
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