R499--After Hours Call Center

Location: Federal
Posted: Jun 2, 2026
Due: Jun 15, 2026
Agency: VETERANS AFFAIRS, DEPARTMENT OF
Type of Government: Federal
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: 36C25026Q0418
Publication URL: To access bid details, please log in.
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R499--After Hours Call Center
Active
Contract Opportunity
Notice ID
36C25026Q0418
Related Notice
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
250-NETWORK CONTRACT OFFICE 10 (36C250)
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General Information
  • Contract Opportunity Type: Presolicitation (Original)
  • Original Published Date: Jun 02, 2026 12:52 pm EDT
  • Original Response Date: Jun 15, 2026 09:00 am EDT
  • Inactive Policy: Manual
  • Original Inactive Date: Aug 14, 2026
  • Initiative:
    • None
Classification
  • Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
  • Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
  • NAICS Code:
    • 561421 - Telephone Answering Services
  • Place of Performance:
    Richard L. Roudebush (RLR) VAMC Indianapolis , 46202
Description
Posting Date: June 2, 2026

Type: Pre-Solicitation Notice

Agency/Office: Department of Veterans Affairs, Network Contracting Office 10

Title: After hours Switchboard Coverage Services

Classification Code: R499 - Support Professional: Other

NAICS Code: 561421 Telephone answering Services
Description:

The Department of Veterans Affairs, Network Contracting Office 10 is seeking to provide a service subscription plan for operator call answering services. The VA anticipates awarding a firm, fixed price contract for an abbreviated base year and three (3) one (1) year options for a total of 3.5 years of service, if all options are exercised.

The Government anticipates release of the RFQ to be June 2, 2026 with a due date of June 15, 2026. Questions must be submitted in written form via e-mail to Janel.Tate-Montgomery@va.gov no later than 2:00 pm EST June 5, 2026.

The point of contact for this RFQ is Ms. Janel Tate, Contract Specialist, Network Contracting Office 10. Ms. Tate can be reached at Janel.Tate-Montgomery@va.gov.
Attachments/Links
Contact Information
Contracting Office Address
  • VISN 10 CONSOLIDATED CONTRACTING 4100 WEST 3RD STREET
  • DAYTON , OH 45428
  • USA
Primary Point of Contact
Secondary Point of Contact


History

Related Document

Jun 2, 2026[Solicitation (Original)] R499--After Hours Call Center
Jun 9, 2026[Solicitation (Updated)] R499--After Hours Call Center
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