In-Home Aide Services (Levels I, II, III) Department of Social Services
| Location: | North Carolina |
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| Posted: | Jun 25, 2026 |
| Due: | Jul 20, 2026 |
| Agency: | State Government of North Carolina |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | 358-2027-001 |
| Publication URL: | To access bid details, please log in. |
| Solicitation Number: | 358-2027-001 |
| Project Title: | In-Home Aide Services (Levels I, II, III) Department of Social Services |
| Description: | Rowan County seeks proposals for In-Home Aide Services (Levels I–III) for FY2027 (July 1, 2026–June 30, 2027). One-year term, renewable up to five years based on funding. The County may contract with one or multiple qualified providers. |
| Opening Date: | 7/20/2026 10:00 AM |
| Posted Date: | 6/26/2026 |
| Status: | Open |
| Department: | COUNTY OF ROWAN |
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Solicitation Number
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358-2027-001
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Department
COUNTY OF ROWAN
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Status Reason
Open
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Opening Date
2026-07-20T10:00:00.0000000
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Posted Date
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2026-06-25T15:14:57.0000000Z
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Primary Commodity Code
Administrative interventions or procedures, physiological systems and anatomical regions, introduction and irrigation and circulatory
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Mandatory Conference/Site Visit
2026-07-02T04:00:00.0000000Z
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Special Instructions
https://www.rowancountync.gov/677/Current-Bids-or-Request-for-Proposals-RF
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Solicitation Type
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Select RFP IFB RFI
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Owner
Jody Farrow-Bennett
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Description
Rowan County seeks proposals for In-Home Aide Services (Levels I–III) for FY2027 (July 1, 2026–June 30, 2027). One-year term, renewable up to five years based on funding. The County may contract with one or multiple qualified providers.
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Attachment Preview
REQUEST FOR PROPOSALS
FOR
ROWAN COUNTY
In-Home Aide Services (Levels I, II, III)
Department of Social Services
# 2027-001
ROWAN COUNTY
130 West Innes Street
Salisbury, NC 28144
704-216-8178
jody.farrow-bennett@rowancountync.gov
Date Issued: Thursday, June 25, 2026
Date Due: Monday, July 20, 2026, at 10:00 AM
Administered By: Jody Farrow-Bennett, Purchasing Director
Rowan County#2027-001
Date Due: Monday, July 20, 2026, at 10:00 AM ET
NOTICE TO CONTRACTORS
REQUEST FOR PROPOSALS
Request for Proposals
In-Home Aide Services
IN-HOME AIDE SERVICES – DEPARTMENT OF SOCIAL SERVICES
Rowan County is soliciting proposals for the provision of In-Home Aide Services (Levels I, II, and III) for older adults in
Rowan County for Fiscal Year 2027 (July 1, 2026 – June 30, 2027). These services are funded through the Home and
Community Care Block Grant (HCCBG). All proposals submitted must meet or exceed the time frame and the
product/service specifications as outlined in this Request for Proposals (RFP). Rowan County may award a single
agreement or multiple agreements for the services required.
Proposals for Rowan County In-Home Aide Services (Levels I, II, III) will be accepted until Monday, July 20, 2026, at
10:00 AM ET at the Rowan County Purchasing Department, 130 West Innes Street, Suite 31, Salisbury, North Carolina
28144. Request documents may be obtained from the County website at:
https://www.rowancountync.gov/675/Purchasing
Submission of any proposal signifies the Contractor’s agreement that their proposal and the content thereof, are valid
for ninety (90) calendar days following the submission deadline and will become part of the contract that is negotiated
between Rowan County and the successful Contractor. All prices submitted with the proposal shall remain in effect for
the ninety (90) day period.
Insurance requirements are listed in the document and will be required only from the awarded respondent before
entering into contract with Rowan County.
Once the RFP is public all questions related to the RFP shall be directed to the Purchasing Director. Any contact related
to the RFP with County Staff and/or Board of Commissioners will be prohibited and cause for rejection.
Contracts funded with federal grant funds must be procured in a manner that conforms with all applicable Federal laws,
policies, and standards.
Rowan County reserves the right to award and/or reject any and/or all proposals and waive any technicalities or
irregularities. For complete details, consult the consult the RFP.
This is the 25th day of June 2026.
Rowan County
By: Jody Farrow-Bennett
Rowan County Director of Purchasing & Contract Administration
Page 2
Rowan County#2027-001
Date Due: Monday, July 20, 2026, at 10:00 AM ET
Contents
Request for Proposals
In-Home Aide Services
Section 1: Introduction & General Instructions................................................................................................................ 4
1.1. Intent of Request for Proposals ....................................................................................................... 4
1.2. Important Dates............................................................................................................................... 4
1.3. Pre-Proposal Meeting ...................................................................................................................... 4
Section 2: Proposal Submission........................................................................................................................................ 4
2.1. Submission of Proposals .................................................................................................................. 4
2.2. Request for Clarification .................................................................................................................. 5
2.3. Errors and Omissions ....................................................................................................................... 5
2.4. Signed Proposal Considered an Offer .............................................................................................. 5
2.5. Insurance Coverage ......................................................................................................................... 5
2.6. ADA Compliance .............................................................................................................................. 6
2.7. Conflict of Interest ........................................................................................................................... 6
Section 3: Evaluation of Proposals ................................................................................................................................... 7
3.1. Evaluation Criteria ........................................................................................................................... 7
3.2. Pricing .............................................................................................................................................. 7
3.3. Required Information ...................................................................................................................... 7
Section 4: Agreement & General Conditions ................................................................................................................... 7
4.1. Timeline to Execute Contract........................................................................................................... 7
4.2. Availability of Funds......................................................................................................................... 7
4.3. Non-Discrimination .......................................................................................................................... 8
4.4. Collusive Bidding .............................................................................................................................. 8
4.5. General Indemnity ........................................................................................................................... 8
4.6. Assignment ...................................................................................................................................... 8
4.7. References ....................................................................................................................................... 8
4.8. Termination ..................................................................................................................................... 8
Section 5: Scope of Work ................................................................................................................................................. 9
5.1. Explanation of Services .................................................................................................................... 9
5.2. Rate per unit of Service (define the unit): ..................................................................................... 10
5.3. Number of Units to be provided:................................................................................................... 10
5.4. Billing Process ................................................................................................................................ 10
5.5. Mutual Agreement......................................................................................................................... 11
Section 6: Respondent Information Sheet ..................................................................................................................... 16
Section 7: Execution of Proposal Page ........................................................................................................................... 20
Page 3
Rowan County#2027-001
Request for Proposals
Date Due: Monday, July 20, 2026, at 10:00 AM ET
In-Home Aide Services
1. Section 1: Introduction & General Instructions
1.1. Intent of Request for Proposals
The purpose and intent of this Request for Proposal (RFP) is to contract with qualified consultants or firms to
assist in providing in-home aide services for the Rowan County Social Services.
The following documents constitute this Request for Proposals:
a. This Document
b. Scope of Work
c. Respondent Information Sheet
d. Execution of Proposal Page
1.2. Important Dates
1.2.1. Issue Date:
1.2.2. Pre-Proposal Meeting Date:
1.2.3. Deadline for written questions:
1.2.4. Deadline for Submitting Proposals:
Thursday, June 25, 2026
Thursday, July 2, 2026, at 10:00 AM ET
Thursday, July 9, 2026, at 5:00 PM ET
Monday, July 20, 2026, at 10:00 AM ET
1.3. Pre-Proposal Meeting
There will be an optional pre-proposal meeting for this project. Respondents interested in submitting a proposal
are invited to attend the meeting at the date and time listed above. The meeting will be held at the Rowan
County Department of Social Services, located at 1813 E. Innes Street, Salisbury, NC 28146, in Blue Hall
Conference Room.
Questions regarding the specifications or proposal documents should be directed to Jody Farrow-Bennett, Rowan
County Purchasing Director. While attendance is not mandatory, it is highly encouraged to ensure submission of
a complete and responsive proposal.
2. Section 2: Proposal Submission
2.1. Submission of Proposals
Proposals must be submitted using the Proposal Response Form included with the specifications and enclosed
in a sealed envelope. Each respondent must provide BOTH:
• One (1) signed hard copy of the complete proposal
&
• One (1) electronic copy in PDF format, created using software such as Adobe, CutePDF, or PDF Writer,
to ensure compliance with ADA public information standards.
Delivery Instructions:
• Paper submissions (mail or hand-delivery):
Rowan County Purchasing Department
Attn: Jody Farrow-Bennett, Purchasing Director
130 West Innes Street, Suite 31
Salisbury, NC 28144
• Electronic submissions:
jody.farrow-bennett@rowancountync.gov
The package shall be sealed and plainly marked “RFP 2027-001 In-Home Aide Services - DSS.”
Respondents MUST submit one original sealed proposal.
Page 4
Rowan County#2027-001
Request for Proposals
Date Due: Monday, July 20, 2026, at 10:00 AM ET
In-Home Aide Services
No responsibility shall be attached to Rowan County (the County) for the premature opening of any proposal not
properly addressed or identified.
This will be a public proposal opening. Once proposal is awarded all respondents will receive notification.
Sealed Proposals are due on Thursday, July 20, 2026, at 10:00:00 AM ET; to the exact second; all submissions
must be received and in the hands of the officiating County employee by that moment. Late submissions will be
disqualified. The opening will be held immediately thereafter in the J. Newton Cohen, Sr. Administration Building
at 130 West Innes Street, Conference Room 101, Salisbury, North Carolina. Failure to submit a Proposal by the
exact deadline will disqualify the respondent from consideration for this project.
2.2. Request for Clarification
The County will not be bound by or be responsible for any interpretations or conclusions drawn from this RFP.
All questions or requests for clarification or additional information must be submitted in writing no later than
5:00 pm on Thursday, July 9, 2026. These written questions or requests must be submitted to Jody Farrow-
Bennett, Purchasing Director, by mail or e-mail. Any questions the County feels are pertinent to all interested
respondents will be delivered to all participants as an addendum to this RFP. All addendums will be posted on
the County website https://www.rowancountync.gov/675/Purchasing and it is the responsibility of the
participants to check for any addendums. Any addenda for clarification will be posted by 5pm Monday, July 13,
2026.
In addition, the County assumes no responsibility for conclusions or interpretations derived from technical and
background information presented in this RFP or otherwise distributed or made available during this
procurement process. The County will not be bound by or be responsible for any explanation, interpretation, or
conclusions of this RFP or any documents provided by the County, other than those given in writing by the
County, through the issuance of an addenda. It is the full responsibility of the participants to thoroughly
investigate the needs/requirements of the County not necessarily assumed in this RFP.
2.3. Errors and Omissions
The respondents shall not take advantage of any errors or omissions in this RFP and shall promptly notify the
County of any omissions or errors found in this document.
2.4. Signed Proposal Considered an Offer
Receipt of a signed proposal shall be considered an offer on the part of the respondent. The terms, conditions,
and specifications of this RFP will become part of the contract if the proposal shall be deemed approved and
accepted by the County. In the event of a default on the part of the respondent after acceptance by the County,
the County may take such action as it deems appropriate, including legal action for damages or specific
performance.
2.5. Insurance Coverage
The respondent shall not commence work under this contract until all insurance required under this section has
been obtained. The respondent shall not allow any subcontractor to commence on work that has been
subcontracted until similar insurance has been obtained by the subcontractor. Also, the respondent agrees that
once awarded and during the term of this contract, the respondent, at their sole cost and expense, shall provide
commercial insurance of such type and with such terms and limits as may be reasonably associated with the
contract. At a minimum, the respondent shall provide and maintain the following coverage and limits:
2.5.1. Worker’s Compensation
Worker’s compensation insurance as required by North Carolina law to cover all the Provider’s employees
engaged in any work under the Agreement. Workers’ Compensation in the minimum amount of $500,000
employer’s liability. A Certificate of Insurance shall be issued confirming the above coverage. The Certificate
Page 5
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