FasTrak® Regional Customer Service Center Back Office System

Location: California
Posted: Jan 28, 2026
Due: Feb 17, 2026
Agency: Association of Bay Area Governments
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: RFQ-28681
Publication URL: To access bid details, please log in.
Project: FasTrak® Regional Customer Service Center Back Office System
Ref. #: RFQ-28681
Type: RFSQ
Status:
Open
Open Date: Nov 24th 2025, 5:00 PM PST
Questions Due Date: Dec 16th 2025, 4:00 PM PST
Contact Information: Michael Brinton, mbrinton@bayareametro.gov
Close Date: Feb 17th 2026, 4:00 PM PST

Project Description: The Bay Area Toll Authority (BATA) invites your firm to submit a Response for the design, installation, commission, operation and maintenance of the FasTrak Regional Customer Service Center (RCSC) Back Office System herein called “System”. This will be Part 1 of BATA’s two-step procurement process, which is the Request for Qualifications (RFQ). Part 2 will include a Request for Proposals (RFP) which will be extended only to firms invited to participate, as described below.
Interested firms must submit their Response by 4:00 p.m. PST on February 3, 2026, in accordance with the instructions contained in the RFQ. Other key RFQ dates are listed in Section VII. RFQ Timetable of this RFQ.
Note: Mandatory Proposer's Conference to be held on December 9, 2025 from 2:00 pm to 3:30 pm PST.


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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.