INVESTIGATIONS AND FRAUD CASE MANAGEMENT SYSTEM

Location:	West Virginia
Posted:	Dec 9, 2025
Due:	Jan 6, 2026
Agency:	State of West Virginia
Type of Government:	State & Local
Category:	R - Professional, Administrative and Management Support Services
Solicitation No:	CRFP-0513-OIG2600000001-1
Publication URL:	To access bid details, please log in.

Description: INVESTIGATIONS AND FRAUD CASE MANAGEMENT SYSTEM

Department: OFFICE OF THE INSPECTOR GENERAL

Buyer: Crystal G Hustead

Solicitation Number: CRFP-0513-OIG2600000001-1

Type: Centralized Request for Proposals (CRFP)

Category: Info Technology

Closing Date and Time: 01/06/2026 01:30 PM EST

Buyer Information

Buyer Name

Crystal G Hustead

Buyer Email

crystal.g.hustead@wv.gov

Buyer Phone

(304) 558-2402

Buyer Fax

Important Dates

Issue Date

12/09/2025

Closing Date

01/06/2026 01:30 PM EST

Bid Opening Date

01/06/2026 01:30 PM EST

Last Amended

Department Information

Category

Info Technology

Type

Centralized Request for Proposals

Document Department

0513

Status

Open

Description

INVESTIGATIONS AND FRAUD CASE MANAGEMENT SYSTEM

Group 1

Default Commodity Group

Number of Lines: 9

Line Number	Commodity Description	Details	Requested
1	Vendor will complete the case management system and provide OIG with in-person and reproduceable, web based or DVD, training for both State Office staff and end users within the timeframes agreed on by OIG and the vendor when the contract is awarded.	Specifications Software is any set of instructions written with series of 1's and 0's that operate or facilitate programmable objects. Commodity Code 43230000	Service From - Service To -	View Purchase History Additional Information
2	Deliverable 2: Case management system in-service date through the end of contract: Vendor will support case management system use and provide system upgrades and maintenance as required by contract.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information
3	Deliverable 3: Case management system in-service date through the end of contract: Technical assistance will be performed as needed upon contact by OIG.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information
4	Throughout contract period: Vendor will support case management system use and provide system upgrades and maintenance as required by contract.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information
5	Throughout contract period: Technical assistance will be performed as needed upon contact by State or Local staff. Requited technical assistance will be defined in the final scope of work after collaborating with the successful vendor.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information
6	Throughout contract period: Vendor will support case management system use and provide system upgrades and maintenance as required by contract.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information
7	Throughout contract period: Technical assistance will be performed as needed upon contact by State or Local staff.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information
8	Throughout contract period: Vendor will support case management system use and provide system upgrades and maintenance as required by contract and will be prepared to respond to ensure viability of system.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information
9	Throughout contract period: Technical assistance will be performed as needed upon contact by State or Local staff.	Specifications Commodity Code 81112200	Service From - Service To -	View Purchase History Additional Information