U.S. Coast Guard Recruiter Business Cards

Program 2707-S Page 1 of 14
Specifications by: JH
Reviewed by: LLP
U.S. GOVERNMENT PUBLISHING OFFICE
Government Publishing and Print Procurement
GENERAL TERMS, CONDITIONS, AND SPECIFICATIONS
For the Procurement of
U.S. Coast Guard Recruiter Business Cards
as requisitioned from the U.S. Government Publishing Office (GPO) by the
U.S. Coast Guard Recruiting Command
Single Award
TERM OF CONTRACT: The term of this contract is for the period beginning Date of Award and ending
September 30, 2027, plus up to four (4) optional 12-month extension periods that may be added in accordance with
the "OPTION TO EXTEND THE TERM OF THE CONTRACT" clause in SECTION 1 of this contract.
BID OPENING: Bids shall be opened virtually at 11:00 a.m., Eastern Time (ET), on August 25, 2026, at
the U.S. Government Publishing Office. All parties interested in attending the bid opening shall email
bids@gpo.gov one (1) hour prior to the bid opening date and time to request a Microsoft Teams live stream
link. This must be a separate email from the bid submission. The link will be emailed prior to the bid
opening.
BID SUBMISSION: Bidders must email bids to bids@gpo.gov for this solicitation. No other method of bid
submission will be accepted at this time. The program number and bid opening date must be specified in the subject
line of the emailed bid submission. Bids received after the bid opening date and time specified above will not
be considered for award.
BIDDERS, PLEASE NOTE: These specifications have been revised; therefore, all bidders are cautioned to
familiarize themselves with all provisions of these specifications before bidding.
Abstracts of contract prices are available at: https://www.gpo.gov/docs/default-source/contract-
pricing/ab2707s484d1330b44a64308413ff08001d133d.pdf.
For information of a technical nature, call Jim Hunt at (214) 767-0451, Ext. 5, or email jhunt@gpo.gov.

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Program 2707-S (09/27)
SECTION 1. - GENERAL TERMS AND CONDITIONS
GPO CONTRACT TERMS: Any contract which results from this Request for Quotes will be subject to the
applicable provisions, clauses, and supplemental specifications of GPO Contract Terms (GPO Publication 310.2,
effective December 1, 1987 (Rev. 01-18)) and GPO Contract Terms, Quality Assurance Through Attributes Program
for Printing and Binding (GPO Publication 310.1, effective May 1979 (revised 09-19)).
GPO Contract Terms (GPO Publication 310.2) - https://www.gpo.gov/docs/default-source/forms-and-standards-
files-for-vendors/contractterms2018.pdf
GPO QATAP (GPO Publication 310.1) - https://www.gpo.gov/docs/default-source/forms-and-standards-files-for-
vendors/qatap-rev-09-19.pdf.
QUALITY ASSURANCE LEVELS AND STANDARDS: The following levels and standards shall apply to
these specifications:
Product Quality Levels:
a) Printing (page related) Attributes -- Level III
b) Finishing (item related) Attributes -- Level III.
Inspection Levels (from ANSI/ASQC Z1.4):
a) Non-destructive Tests - General Inspection Level I.
b) Destructive Tests - Special Inspection Level S-2.
Specified Standards: The specified standards for the attributes requiring them shall be:
Attribute Specified Standard
P-7. Type Quality and Uniformity Electronic Media
P-9. Solid or Screen Tints Color Match Pantone Matching System
P-10. Process Color Match Prior to Production Sample
OPTION TO EXTEND THE TERM OF THE CONTRACT: The Government has the option to extend the term
of this contract for a period of 12 months by written notice to the contractor not later than 30 days before the contract
expires. If the Government exercises this option, the extended contract shall be considered to include this clause,
except, the total duration of the contract may not exceed five (5) years as a result of, and including, any extension(s)
added under this clause. Further extension may be negotiated under the "Extension of Contract Term" clause. See
also "Economic Price Adjustment" for authorized pricing adjustment(s).
EXTENSION OF CONTRACT TERM: At the request of the Government, the term of any contract resulting
from this solicitation may be extended for such period of time as may be mutually agreeable to the GPO and the
contractor.
ECONOMIC PRICE ADJUSTMENT: The pricing under this contract shall be adjusted in accordance with this
clause provided that in no event will any pricing adjustment be made that would exceed the maximum permissible
under any law in effect at the time of the adjustment. There will be no adjustment for orders placed during the first
period specified below. Pricing will thereafter be eligible for adjustment during the second and any succeeding
performance period(s). For each performance period after the first, a percentage figure will be calculated as
described below and that figure will be the economic price adjustment for that entire next period. Pricing
adjustments under this clause are not applicable to reimbursable postage or transportation costs, or to paper, if paper
prices are subject to adjustment by separate clause elsewhere in this contract.

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Program 2707-S (09/27)
For the purpose of this clause, performance under this contract will be divided into successive periods. The first
period will extend from DATE OF AWARD and ending September 30, 2027, and the second and any succeeding
period(s) will extend for 12 months from the end of the last preceding period, except that the length of the final
period may vary. The first day of the second and any succeeding period(s) will be the effective date of the economic
price adjustment for that period.
Pricing adjustments in accordance with this clause will be based on changes in the seasonally adjusted "Consumer
Price Index For All Urban Consumers - Commodities Less Food" (Index) published monthly in the CPI Detailed
Report by the U.S. Department of Labor, Bureau of Labor Statistics.
The economic price adjustment will be the percentage difference between Index averages as specified in this
paragraph. An index called the variable index will be calculated by averaging the monthly Indexes from the 12-
month interval ending three (3) months prior to the beginning of the period being considered for adjustment. This
average is then compared to the average of the monthly Indexes for the 12-month interval ending 3 months prior to
the beginning of the contract (June 30, 2026), called the base index. The percentage change (plus or minus) of the
variable index from the base index will be the economic price adjustment for the period being considered for
adjustment.
The Government will notify the contractor by contract modification specifying the percentage increase or decrease
to be applied to invoices for orders placed during the period indicated. The contractor shall apply the percentage
increase or decrease against the total price of the invoice less reimbursable postage or transportation costs and
separately adjusted paper prices. Payment discounts shall be applied after the invoice price is adjusted.
If the Government exercises an option, the extended contract shall be considered to include this economic price
adjustment clause.
PREAWARD SURVEY: In order to determine the responsibility of the prime contractor or any subcontractor, the
Government reserves the right to conduct an on-site preaward survey at the contractor's/subcontractor's facility or
to require other evidence of technical, production, managerial, financial, and similar abilities to perform, prior to
the award of a contract. As part of the financial determination, the contractor in line for award may be required to
provide one or more of the following financial documents:
1) Most recent profit and loss statement
2) Most recent balance sheet
3) Statement of cash flows
4) Current official bank statement
5) Current lines of credit (with amounts available)
6) Letter of commitment from paper supplier(s)
The documents will be reviewed to validate that adequate financial resources are available to perform the contract
requirements. Documents submitted will be kept confidential and used only for the determination of responsibility
by the Government. Failure to provide the requested information in the time specified by the Government may
result in the Contracting Officer not having adequate information to reach an affirmative determination of
responsibility.
ASSIGNMENT OF JACKETS, PURCHASE AND PRINT ORDERS: A GPO jacket number will be assigned
and a purchase order issued to the contractor to cover work performed. The purchase order will be supplemented
by an individual print order for each job placed with the contractor. The print order, when issued, will indicate the
quantity to be produced and any other information pertinent to the particular order.
PREPRODUCTION CONFERENCE: The agency may choose to hold a Preproduction Conference at the
contractor's plant or via conference call. The purpose of the conference will be to discuss and review all aspects of
the contractor's internal and external operations required to complete the fulfillment of the contract. The contractor
should be prepared to present detailed production and quality control plans including such items as: (1) processing
orders and preflighting supplied PDF files; (2) internal schedule and workflow; (3) identifying

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Program 2707-S (09/27)
coordination/communication contacts; (4) FTP setup/procedures; and (5) any other special requirements which are
specific to this contract.
Representatives from the Government and all points of contact from each phase of production from the primary
contractor will be required to attend the meeting.
ORDERING: Items to be furnished under the contract shall be ordered by the issuance of print orders by the
Government. Orders may be issued under the contract from DATE OF AWARD and ending September 30, 2027,
plus for such additional period(s) as the contract is extended. All print orders issued hereunder are subject to the
terms and conditions of the contract. The contract shall control in the event of conflict with any print order. A print
order shall be "issued" upon notification by the Government for purposes of the contract when it is electronically
transmitted or otherwise physically furnished to the contractor in conformance with the schedule.
REQUIREMENTS: This is a requirements contract for the items and for the period specified herein.
Shipment/delivery of items or performance of work shall be made only as authorized by orders issued in accordance
with the clause entitled "Ordering". The quantities of items specified herein are estimates only and are not purchased
hereby. Except as may be otherwise provided in this contract, if the Government's requirements for the items set
forth herein do not result in orders in the amounts or quantities described as "estimated", it shall not constitute the
basis for an equitable price adjustment under this contract.
Except as otherwise provided in this contract, the Government shall order from the contractor all the items set forth
which are required to be purchased by the Government activity identified on page 1.
The Government shall not be required to purchase from the contractor, requirements in excess of the limit on total
orders under this contract, if any.
Orders issued during the effective period of this contract and not completed within that time shall be completed by
the contractor within the time specified in the order, and the rights and obligations of the contractor and the
Government respecting those orders shall be governed by the terms of this contract to the same extent as if
completed during the effective period of this contract.
Subject to any limitations elsewhere in this contract, the contractor shall furnish to the Government all items set
forth herein which are called for by print orders issued in accordance with the "Ordering" clause of this contract.
ADDITIONAL EMAILED QUOTE SUBMISSION PROVISIONS: The Government will not be responsible
for any failure attributable to the transmission or receipt of the emailed bid including, but not limited to, the
following:
1. Illegibility of quote.
2. Emails over 75 MB may not be received by GPO due to size limitations for receiving emails.
3. The contractor's email provider may have different size limitations for sending email; however, contractors are
advised not to exceed GPO's stated limit.
4. When the email bid is received by GPO, it will remain unopened until the specified bid opening time. Government
personnel will not validate receipt of the emailed bid prior to bid opening. GPO will use the prevailing time
(specified as the local time zone) and the exact time that the email is received by GPO's email server as the official
time stamp for bid receipt at the specified location.
PAYMENT: Immediately upon completion all on-line orders each month, the contractor shall submit an itemized
statement of billing, including shipping costs, for all orders during the month to the ordering agency for verification,
approval, and signature. This information must be transmitted to GPO and the Department no later than the five
(5) days of the succeeding month. The contractor must email their invoice along with all supporting documentation
to the agency contact as specified on the print order.
After agency verification and approval, the contractor must submit the approved, signed billing invoice to the U.S.
Government Publishing Office.

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Program 2707-S (09/27)
Submitting invoices for payment via the GPO fax gateway (if no samples are required) utilizing the GPO barcode
coversheet program application is the most efficient method of receiving payment. Instruction for using this method
can be found at the following web address:
http://winapps.access.gpo.gov/fms/vouchers/barcode/instructions.html.
Invoices may also be mailed to: U.S. Government Publishing Office, Office of Financial Management, Attn:
Comptroller, Stop: FMCE, Washington, DC 20401.
For more information about the billing process, refer to the General Information of the Office of Finance web page located
at: https://www.gpo.gov/how-to-work-with-us/agency/billing-and-payment.
NOTE: CONTRACTOR BILLING MUST BE ITEMIZED PER THE SCHEDULE OF PRICES - SEE PAGE
13.
In addition, the contractor is required to email a copy of the billing documents (and any supplementary billing
information) to the (termcontracts@gpo.gov) Attn: Program 2707-S Administrator AND the U.S. Coast Guard as
indicated on the Print Order. Failure to do so may result in non-payment.

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Program 2707-S (09/27)
SECTION 2 - SPECIFICATIONS
SCOPE: These specifications cover the production of business cards requiring such operations as on-line ordering,
composition, data capture, printing, trimming, packing; and distribution.
TITLE: U.S. Coast Guard Recruiting Business Cards.
FREQUENCY OF ORDERS: Approximately 500 orders per year. There will be approximately 40 orders per
month.
NOTE: The number of orders per may may fluctuate to as many as 75 per month during the several months
following the fiscal year (October to December). The number monthly orders may also rise during any business
card design change or when there is a sudden change in recruiters. These instances cannot be determine.
Print orders will be issued monthly (as necessary) for all on-line orders placed at the end of the ordering month or
within five (5) work days after the end of the month, whichever comes first.
QUANTITY: 500 cards per individual name.
NUMBER OF PAGES: Face and back
TRIM SIZE: 3-1/2 x 2.
GOVERNMENT TO FURNISH: Electronic media for the initial set-up of the web order template will be
furnished as follows:
Platform: PC
Storage Media: E-mail.
Software: Adobe InDesign and/or Adobe Acrobat, current versions.
All platform system and software upgrades (for specified applications) that may occur during
the term of the contract must be supported by the contractor.
Fonts: All fonts are presented as outlines. Contractor to furnish ProximaNova family fonts for variable
data.
Additional
Information: Graphics files will be furnished in native application and/or PDF format.
All graphics and illustrations will be furnished in place within electronic files.
Pantone Matching System used for color identification.
NOTE: Government will furnish initial files. Contractor will create a web order template for approval using
provided electronic files.
CONTRACTOR TO FURNISH: All materials and operations, other than those listed under "Government to
Furnish," necessary to produce the product(s) in accordance with these specifications.
NOTE: Contractor to provide actual costs for each shipment when issuing monthly payment request.
Contractor must provide the Department with the contractor's secure FTP site address, a user name and a password,
and a valid e-mail address.
Under no circumstances will the information furnished by the Government be used for any purpose other than for
producing business cards for the intended recipients under this contract.

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Program 2707-S (09/27)
ELECTRONIC PREPRESS FOR ARTWORK/STATIC INFORMATION: Prior to image processing, the
contractor shall perform a basic check (preflight) of the furnished media and publishing files to assure correct output
of the required production image. Contractor to create a web order template using provided Government files. Any
errors, media damage, or data corruption that might interfere with proper file image processing must be reported to:
CWO3 Brandon Ingram at (202) 795-6887 or Brandon.H.Ingram@uscg.mil.
When required by the Government, the contractor shall make minor revisions to the electronic files which may
include color corrections to digital furnished images. It is anticipated that the Government will make all major
revisions.
Prior to making revisions, the contractor shall copy the furnished files and make all changes to the copy.
ON-LINE ORDERING: NOTE: The responsible low bidder will have up to 10 work days from the date of award
to provide a web-based on-line ordering system that meets the Department's requirements.
The contractor must provide a web-based on-line ordering system site that permits authorized U.S. Coast Guard
Recruiting personnel to order business cards. The system must provide a method of order tracking by requestor.
The web-based system must be secure (password protected) so that only authorized personnel can order business
cards and must provide a separate page/site so that only authorized personnel (Program Manager) can approve
submitted business cards. The program manager will provide a list of authorized users and passwords.
The system must have a user-friendly web page so users can input recruiter's information. The web page must have
headers to input information and instructions for each block as follows: Rank and Name, Title, Office Number, Cell
Phone, and E-Mail Address. The web page must have the capability to display the business card after information
is entered as an online proof. The user must be able to change, or correct information displayed in the on-line proof
prior to submitting to the program manager for approval.
Once the user submits an order for approval, submit it to generate an e-mail to the user indicating the order has been
sent to the program manager for approval. It must concurrently generate an e-mail to the program manager
indicating that an order is awaiting approval. The program manager must be able to approve/disapprove an
individual request or approve/disapprove a total batch/print order. After the program manager approves a specific
batch of orders, the web-based system must provide a total count of orders approved in that batch/print order
and generate a spreadsheet that contains requestor names, recipient's names, confirmation date and number. The
program manager will forward this list to the user to show when and what was ordered. The web-based system
must provide an option for users to submit a previous order from a "history or look-up file" using a name or
confirmation number from a previous order. If a change is necessary, the user must be able to make the change to
the previous order and then submit it as a new order.
The contractor may not proceed with production until each order has been approved or disapproved online by
the program manager. Once the cards have been printed and shipped, the web-based system must generate an e-
mail containing a shipping list of all cards printed on a specific print order (to include name of recipient, date
shipped, estimated delivery date and a tracking number) to the program manager and the recipient.
NOTE: The actual order will not be considered "placed" until an electronic confirmation is entered into the
contractor's on-line ordering system.
REPORTS: Every month, the contractor must generate and submit a report (in MS Excel format) to the ordering
agency documenting all orders placed during the previous month. The report must include but is not limited to:
date each on-line order was placed; names ordered; total number of orders placed; confirmation code; and, a copy
of all billing information for each on-line order. This report must be submitted within five (5) business days of the
end of each month. Additionally, report must separate orders by Recruiting Office (RO). The RO locations will be
provided upon award. See Exhibit B. Reports must be emailed to: Brandon.H.Ingram@uscg.mil and the contract
administrator, jhunt@gpo.gov no later than the fifth day of the reporting month.

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Program 2707-S (9/27)
PREPRODUCTION SAMPLE: Prior to the commencement of production of the contract production
quantity, the contractor must provide One (1) box of 500 business cards plus one (1) individual business
card of the same design as prior-to-production samples no later than five (5) days after contract award.
Agency will provide information for the card upon award and with each update to business card template.
Each prior-to-production sample must be constructed as specified using the form, ink, equipment, and
methods of production which will be used in producing the finished product. Paper used for samples must
be of the size, kind, and quality the contractor will furnish. Printing is the predominate function and cannot
be contracted. All samples shall be manufactured at the facilities in which the contract production
quantities are to be manufactured.
The prior-to-production samples must be delivered by the date specified above to:
USCG
Attn: CWO3 Brandon Ingram (202-795-6887)
2703 Martin Luther King Jr. Avenue, SE, CG 7419
Washington, DC 20593-7419.
-------------------------------------1 box of 500 business cards as prior-to-production samples.
STOCK/PAPER: The specifications of all paper furnished must be in accordance with those listed herein or listed
for the corresponding JCP Code numbers in the "Government Paper Specification Standards No. 13" dated
September 2019.
Government Paper Specification Standards No. 13 - https://www.gpo.gov/docs/default-source/forms-and-
standards-files-for-vendors/vol_13.pdf.
Color of paper furnished shall be of a uniform shade and a close match by visual inspection of the JCP and/or
attached color sample(s). The Contracting Officer reserves the right to reject shipments of any order printed on
paper the color of which, in his opinion, materially differs from that of the color sample(s).
JCP L62, White, No. 2 Silk cover or equal, Basis Size 20 x 36, Basis Weight 130 lbs., per 500 sheets,
equal to JCP L62, White, No. 2
INK: Four process color with close matches to Pantone 152 (red), 163 (blue) and black. Contractor may
use four color process builds to represent the Pantone colors.
PRINTING: Prints face and back, head-to-head. The face of the card will feature two (2) elements with
metallized foils, matching Pantones 152 (red) and 163 (blue), variable data (name, address, phone# and e-mail
address). Back will print a full color image along with a variable QR code in Pantone 163 (blue). See Exhibit A.
QR code will contain will link to a web site designated by the agency. Both sides are finished by applying a coat of
clear non-yellowing high gloss varnish or aqueous coating. Coating must not contain particles or smear.
At contractor's option, the product may be produced via conventional offset or digital printing provided Quality
Level III standards are maintained. Final output must be water-resistant ink or toner with a minimum of 175-line
screen. Output must be at a minimum resolution of 2400 x 2400 dpi or 1200 x 1200 dpi x 8 bit plus a RIP that
provides an option for high quality color matching such as Device Links Technology and/or ICC Profiles.
Resolution that is enhanced or simulated by software will not be acceptable. NOTE: Contractor may produce shells
featuring any non-printed items, such as the foils. All printing must be performed by the contractor.
FINISHING: Trim four sides.
MARGINS: Face has uncommon bleeds on left and right side, back bleeds all sides. Bleeds are built into
the InDesign file for both sides.

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Program 2707-S (9/27)
PACKING: Individual names will be boxed in units of 500. Place one card on the top of each box and then shrink
film wrap the box before placing it in a suitable outer shipping container. All shipments that fill less than a shipping
container must be packaged with materials of sufficient strength and durability and in such a manner that will
guarantee that the product will not be damaged, and the package will not open or split when processed through a
small package carrier delivery system.
LABELING AND MARKING: Contractor to download the "Labeling and Marking Specifications" form (GPO
Form 905, R. 7-15) from gpo.gov, fill in appropriate blanks, and attach to shipping containers.
INSPECTION SAMPLES: When ordered, the contractor must furnish one sample card for each individual
name to: USCG, Attn: CWO3 Brandon Ingram (202-795-6887), 2703 Martin Luther King Jr. Avenue, SE, CG
Stop 7419, Washington, DC 20593-7419.
These samples cannot be deducted from the total quantity ordered. The package or envelope containing the
samples shall be identified by the GPO jacket number, program number, print order number, title, and include a
facsimile of the print order on which they were ordered. The contractor will comply with the shipping schedule
regardless of this requirement and will be notified of the test results only if there are deficiencies.
DISTRIBUTION: Deliver f.o.b. contractor's city to locations nationwide, including Puerto Rico, Guam,
Hawaii and Alaska. The contractor must use the most economically traceable method of shipment on each
order and provide proof of delivery by means of a signed receipt when requested by the Department. Contractor
must ship via traceable means.
Contractor will be reimbursed for all shipping costs by submitting all shipping receipts with billing invoice for
payment.
Occasional orders may require the contractor to re-ship the order to an additional address or addresses due to
incorrect addresses provided by the Department, refusal of shipments at the original address, and for various other
reasons. Upon submission of adequate documentation, the contractor will be reimbursed for additional shipping
costs via a GPO-issued contract modification for each affected print order. Otherwise, all delivery expenses are
borne by the contractor and will be resolved by a modification to the print order.
A copy of the delivery receipts must accompany the contractor's billing invoice for payment.
Contractor must notify the ordering agency on the same day that the product delivers via email to
Brandon.H.Ingram@uscg.mil and termcontracts@gpo.gov. The subject line of this message shall be "Distribution
Notice for Program 2707-S, Jacket XXX-XXX, Print Order XXXXX". The notice must provide all applicable
tracking numbers, shipping method, and title of product. Contractor must be able to provide copies of all delivery
receipts upon agency request.
All expenses incidental to maintaining the on-line ordering system, submitting on-line proofs, and furnishing
samples MUST be borne by the contractor.
SCHEDULE: Adherence to this schedule must be maintained. Contractor must not start production of any job
prior to receipt of the individual print order (GPO Form 2511) or prior to the Electronic Confirmation being entered
into the contractor's on-line ordering system, as applicable.
For the online orders:
The following schedule begins the workday after the Department approves the card online via the web ordering
system for production; the workday after approval will be the first workday of the schedule.
No definite schedule for pickup of material/placement of orders can be predetermined.
After award, contractor MUST provide the Department with a valid e-mail address to submit individual print orders.

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Program 2707-S (9/27)
Information will be entered by users via online ordering website.
Complete production and shipping must be made within 7 to 10 working days of the final Department approval.
The ship/deliver date indicated on the print order is the date products ordered for shipping f.o.b. contractor's city
must be picked up by small package carrier.
Unscheduled material such as shipping documents, receipts or instructions, delivery lists, labels, etc., will be
furnished with the order or shortly thereafter. In the event such information is not received in due time, the
contractor will not be relieved of any responsibility in meeting the shipping schedule because of failure to request
such information.
For compliance reporting purposes, the contractor is to notify the U.S. Government Publishing Office of the date
of shipment or delivery, as applicable. Upon completion of each order, contractor must contact COMPLIANCE
via email at compliance@gpo.gov. Personnel receiving email will be unable to respond to questions of a technical
nature or to transfer any inquiries.
ERROR CARD PROCESSING: The program manager will notify the contractor as soon as possible, but no
later than 90 calendar days after receipt of an order by the original requestor, to reprint error cards that are
determined to be rejectable due to typesetting or other discrepancies that are the result of contractor error. The
contractor must have the capability to receive notification of rejected orders via the web ordering system. These
cards will be reprinted and shipped at no additional cost to the Government no later than 72 hours from initial
notification by the Department.
To expedite notification for error card processing, the program manager will email a GPO Form 907 (Non-
Compliance/Change Report) directly to the contractor with an information copy termcontracts@go.gov.
LOST OR UNDELIVERED CARD PROCESSING: Upon notification from the program manager, the
contractor will initiate a tracer action for each order reported to be lost or undelivered. The contractor will provide
a status report to the program manager via e-mail within 24 hours of initial notification. To expedite this process,
the Department will e-mail a GPO Form 907 directly to the contractor with an information copy to the
termcontracts@gpo.gov. The contractor must have capability to receive e-mail notifications of lost or
undelivered orders.
The contractor will obtain a status report from the traceable delivery source used. If the contractor is unable to
determine the status of these cards with the traceable service used within 24 hours of notification, then these cards
will be reprinted and shipped at no additional expense to the Government no later than 72 hours of initial
notification.
If contractor is able to locate lost or undelivered orders within 24 hours after initial notification, then contractor
must make arrangements (with the traceable service used) to ship the order to its destination within 72 hours. It is
the contractor's responsibility to recoup any expenses involved with reprinting an order and delivery of the order
from the traceable service used.
NOTE: Accurate and timely tracing of orders is considered an integral part of these contract specifications, and
the contractor may be held in default for failure to provide this information as specified.