SMHS Clinical Services – Telehealth and In-Person Provider
| Location: | California |
|---|---|
| Posted: | Feb 25, 2026 |
| Due: | Mar 25, 2026 |
| Agency: | Lake County |
| Type of Government: | State & Local |
| Category: |
|
| Publication URL: | To access bid details, please log in. |
| Bid Title: |
SMHS Clinical Services – Telehealth and In-Person Provider
|
| Category: | County General |
| Status: | Open |
|
Attachment Preview
LAKE COUNTY BEHAVIORAL HEALTH SERVICES
REQUEST FOR PROPOSALS
SMHS Clinical Services – Telehealth
and In-Person Provider RFP
COUNTY OF LAKE, BEHAVIORAL HEALTH SERVICES
Issued: February 25, 2026
Submission Deadline: March 25, 2026, by 5:00pm
By:
Elise Jones
Deputy Director, Administration
Clinical Services (Telehealth and In-Person) – Provider Network Expansion
1. INTRODUCTION .................................................................................................. 3
2. SCOPE OF SERVICES ....................................................................................... 3
3. COMPENSATION ................................................................................................ 5
4. PROPOSAL CONTENT ....................................................................................... 5
5. PROPOSAL SUBMITTAL ......................................................................................... 6
6. PROPOSAL EVALUATION AND AWARD ............................................................... 7
7. PROTEST PROCEDURES ...................................................................................... 8
8. GENERAL TERMS AND CONDITIONS................................................................... 8
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Clinical Services (Telehealth and In-Person) – Provider Network Expansion
IMPORTANT NOTE: Proposers may submit one or more service tracks. The County
may award to one vendor or multiple vendors based on best value and operational
need.
1. PURPOSE AND BACKGROUND
Lake County Behavioral Health Services (LCBHS) is soliciting proposals from qualified
firms and/or individual practitioners to provide telepsychiatry (telehealth) and/or in-person
clinical services to support and expand Lake County’s Special Mental Health Services
(SMHS) provider network under BHSA. Services will be provided to Medi-Cal beneficiaries
and other eligible populations served by LCBHS.
The County is seeking to expand its contracted clinical provider network to ensure access,
capacity, and service flexibility under BHSA. The County may contract with individual
providers, provider groups, or organizations to deliver services across multiple disciplines
and modalities.
2. SCOPE OF SERVICES
Proposers may submit a proposal for one or more of the following tracks. Proposals
should clearly identify which track(s) are being proposed and the associated
staffing/coverage plan.
2.1 TRACK A – PSYCHIATRIC SERVICES (TELEHEATLTH AND/OR IN-PERSON)
Provide telehealth psychiatric evaluation and medication support services for adults and/or
children/youth. Services must be delivered using a secure, HIPAA-compliant audio-video
platform, and documentation must be completed in the County’s electronic health record
(EHR) or other system designated by the County.
2.2 TRACK B – THERAPY SERVICES (TELEHEALTH AND/OR IN-PERSON)
Provide telehealth psychotherapy services for adults and/or children/youth. Services must
be delivered using a secure, HIPAA-compliant audio-video platform and documented per
County standards.
2.3 TRACK C – NURSING AND MEDICAL (TELEHEALTH AND/OR IN-PERSON)
Provide temporary in-person clinical coverage for psychiatric and/or therapy services at
County clinic sites as needed to meet access standards and continuity of care. In-person
coverage may include short-term assignments, vacancy coverage, and/or surge capacity.
Travel expectations, clinic locations, and scheduling will be coordinated with the County.
2.4 TRACK D – SHORT-TERM OR TEMPORARY COVERAGE (OPTIONAL)
Provide short-term or temporary clinical coverage to support continuity of care, including
coverage for vacancies, leave, or surge capacity needs.
Services may be delivered in-person and/or via telehealth, depending on County needs.
Assignments may vary in duration and scope.
2.5 TARGET COVERAGE NEEDS (ESTIMATED)
The County anticipates a need for some or all of the following capacity. These estimates
are provided for planning and are not a guarantee of volume:
• Adult Psychiatry: 6 FTE
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Clinical Services (Telehealth and In-Person) – Provider Network Expansion
• Child/Youth Psychiatry: 1
• Therapy (adult and/or child/youth): 6.5 FTE
Proposers should describe proposed availability (days/hours), expected appointment
capacity per week, and whether services include intake/initial evaluations, follow-ups, and
urgent consults.
2.6 LICENSURE AND PROFESSIONAL REQUIREMENTS
All clinicians must be properly licensed, certified, registered, or otherwise authorized to
practice in the State of California, in good standing, and meet all applicable requirements
for providing services within a County behavioral health system.
Examples of acceptable disciplines include, but are not limited to:
• Psychiatrist (MD/DO)
• Psychiatric Mental Health Nurse Practitioner (PMHNP)
• Physician Assistant (PA) with appropriate supervision/scope
• Licensed Clinical Social Worker (LCSW)
• Licensed Marriage and Family Therapist (LMFT)
• Licensed Professional Clinical Counselor (LPCC)
• Licensed Psychologist
• Nurse or LVN
• Medical Assistance
Proposals may include support staff if relevant; however, support staff are not required
unless proposing Track C in-person coverage with a model that relies on on-site clinical
support.
2.7 COMPLIANCE REQUIREMENTS
Proposers must comply with all applicable federal and state requirements, including but
not limited to HIPAA and, when applicable, 42 CFR Part 2. Proposers must also comply
with County documentation standards, privacy/security requirements, and quality
management expectations.
The County anticipates additional statewide quality, reporting, and service delivery
expectations under the Behavioral Health Services Act (BHSA) and related initiatives
(including BH-CONNECT). Proposers should describe readiness to support evolving
reporting and performance requirements, including participation in quality improvement
activities and required data submission as directed by the County/Medi-Cal managed care
partners/DHCS.
2.8 COORDINATION AND CARE TEAM PARTICIPATION
Proposers must coordinate with LCBHS care teams and participate in case conferences,
treatment planning, and care coordination activities as requested. Proposers must
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Clinical Services (Telehealth and In-Person) – Provider Network Expansion
maintain timely communication with County leadership and designated clinical
supervisors.
3. COMPENSATION AND PRICING
Proposers must submit a rate schedule that includes fully loaded rates (inclusive of
overhead, administration, and any platform costs). Proposals should specify:
• Hourly and/or per-encounter rates, as applicable
• Any minimum hour requirements (if any)
• Travel and on-site day rates for Track C, if applicable
• After-hours coverage rates (if offered)
Rates should be valid for the term of the agreement unless otherwise stated.
4. PROPOSAL REQUIREMENTS
Proposals should be concise and must include the following sections in order:
A. Cover Letter
Include proposer name, contact information, service track(s) proposed, and a brief
summary of qualifications.
B. Qualifications and Relevant Experience
Describe experience providing psychiatric/therapy services in public behavioral health
settings, rural communities (if applicable), and telehealth environments. Include key staff
resumes/CVs.
C. Staffing and Coverage Plan
Describe proposed staffing, availability (days/hours), expected appointment capacity, and
clinical coverage approach. Identify adult vs child/youth capacity. Include supervision
approach where applicable.
D. Work Plan and Implementation Timeline
Provide a work plan describing onboarding steps and timeline from notice of award to go-
live, including credentialing, background checks (if required), technology setup, EHR
access/training, and expected service start date.
E. Compliance and Quality Management
Describe compliance approach for HIPAA/42 CFR Part 2 (as applicable), documentation
standards, quality assurance, incident reporting, and participation in County quality
improvement processes.
F. Cost Proposal
Provide a rate schedule as described in Section 3 and any assumptions related to billing,
invoicing frequency, or minimum commitments.
5. SUBMISSION INSTRUCTIONS
Proposals must be received no later than Wednesday, March 25th, 2026, by 5:00 PM
(Pacific Time). Late submissions may be deemed non-responsive.
Submit proposals electronically to the RFP Contact listed on the cover page unless
otherwise directed by the County.
Questions must be submitted in writing to the RFP Contact no later than five (5) business
days prior to the proposal due date. Responses will be issued in writing as an addendum
to all known proposers and posted on the County’s procurement/RFP posting location.
6. EVALUATION AND SELECTION
Proposals will be evaluated based on best value to the County. The County may request
interviews and/or additional information.
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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