REQUEST FOR PROPOSALS:
PERMIT, LICENSE, &
ASSET
MANAGEMENT
Issued:
February 25, 2026
Proposals Due: April 10, 2026 at 5:00 p.m. CST
City of Bismarck
221 North 5th Street
P.O Box 5503
Bismarck, ND 58506
Table of Contents
Summary ......................................................................................................................... 1
Purpose for Request ........................................................................................................2
Scope of Work ................................................................................................................. 3
Platform requirements ..................................................................................................3
Permit, licensing and land management Core Platform & Architecture ....................... 4
Asset Management and Work Order Management System .........................................6
Reporting and Analytics ............................................................................................... 8
Project Budget ................................................................................................................. 8
Project Contract (if applicable) .........................................................................................9
Community Profile ......................................................................................................... 10
Resources ......................................................................................................................10
Schedule of Process ......................................................................................................11
Submittal Instructions .................................................................................................... 11
Required Proposal Contents ..........................................................................................12
Demonstrations ..............................................................................................................13
General Demonstration Topics .................................................................................. 13
Engineering / Land Development ...............................................................................13
Building Inspections ................................................................................................... 13
Planning ..................................................................................................................... 13
Administration ............................................................................................................ 13
Environmental Health .................................................................................................14
Fire Department ......................................................................................................... 14
Public Works (Streets, Forestry, Storm Water, Industrial Pretreatment) ....................14
Mobile Application ......................................................................................................14
Customer Portal ......................................................................................................... 14
Asset Management and Work Order Management (if proposed) ...............................14
Evaluation Criteria ......................................................................................................... 14
Other Information ...........................................................................................................17
Modifications to the Request ......................................................................................17
Multiple Award Reservation ....................................................................................... 17
Communications ........................................................................................................ 17
Responsibility for Proposal Preparation ..................................................................... 18
Civil Rights ................................................................................................................. 18
No Conflict of Interest .................................................................................................18
Open Records/Proprietary Information ...................................................................... 18
Ownership of Project Materials .................................................................................. 19
Summary
Request for Proposals (RFP):
Permit, License & Asset Management
RFP Schedule:
Event/Process
RFP Issued
Deadline for Questions
Date(s)
February 25th, 2026
March 20th, 2026 at 5:00 p.m. CST
Date Questions will be answered through
March 27th, 2026 at 5:00 p.m. CST
and addendum posted on the city website.
Proposal Deadline
April 10th, 2026 at 5:00 p.m. CST
Firm interviews and evaluation period.
Interviews may be conducted in-person or
remotely.
April 20th – April 25th, 2026
Selection of proposal by City Commission. May 12th, 2026
Any interested individual or party may request to be on an email list to receive updates
on the RFP process, including addenda to the RFP if any are issued. The City may alter
this RFP at any time.
Submittal Instructions :
Proposals must be received by the City of Bismarck no later than 5:00 p.m. CST on April
10th, 2026. Proposals received after this deadline will not be accepted.
Send proposals and direct questions regarding the RFP to:
Rachele Hall
Senior Systems Analyst
P.O. Box 5503
221 N 5th, Bismarck ND 58501
rhall@bismarcknd.gov
1
Purpose for Request
The City of Bismarck is seeking proposals for a comprehensive, cloud-hosted software
solution to support permitting, licensing, inspections, code enforcement, and related
regulatory workflows across multiple City departments. In addition, the City is seeking
solutions that can support enterprise Asset Management and Work Order Management,
either as integrated components of the same platform or as a standalone system that
interoperates with the permitting and licensing solution.
The purpose of this procurement is to replace fragmented legacy systems and manual
processes with modern, integrated software solutions that improve regulatory
compliance, operational efficiency, data integrity, and public access to City services.
The selected solution(s) must support the full lifecycle of permits and licenses—from
application and review through inspection, enforcement, renewal, and closeout—while
also enabling the tracking and management of City assets, service requests,
inspections, and reactive and preventive maintenance work orders.
This initiative aligns with the City’s strategic objectives for digital transformation,
improved customer service, and data-driven decision-making. The proposed solution(s)
must support complex, multi-departmental workflows, accommodate evolving regulatory
requirements, and scale with the City’s anticipated growth, while allowing flexibility in
system architecture to support either a unified platform or best-of-breed integrated
solutions.
Key objectives of this procurement include:
Modernizing Regulatory Processes
Provide a unified system for managing permits, licenses, inspections, and code
enforcement activities, reducing reliance on paper-based and disconnected
systems.
Improving Public Access and Transparency
Deliver a secure, user-friendly online portal that allows residents, contractors,
and businesses to apply for permits and licenses, track application status,
schedule inspections, make payments, and access historical records with
minimal barriers to entry.
Supporting Complex Departmental Workflows
Accommodate multi-step, multi-department plan review processes; conditional
approvals; inspection dependencies; and automated license renewal workflows
aligned with City and State requirements.
Enabling Mobile and Field Operations
Provide full-featured mobile access for field staff, including offline functionality,
photo capture and annotation, GIS-based workflows, and real-time
synchronization.
Ensuring Data Integrity, Security, and Compliance
Support role-based security, audit trails, records retention requirements, and
integration with existing City systems, including GIS and financial platforms.
Providing Long-Term Flexibility and Interoperability
2
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
