Technology Uplinx VoiP Software Renewal

City of Columbus, Department Technology
RFQ033669 - Uplinx Phone Control & Reporting Software Renewal
Detailed Specifications
1.0 SCOPE AND CLASSIFICATION
1.1 Scope: It is the intent of the City of Columbus, Department of Technology, to
obtain informal bids to establish a contract for the purchase of Uplinx Phone
Control & Reporting Software from qualified bidders.
1.2 Classification: The contract resulting from this bid proposal will provide for the
purchase and delivery of pre-established Uplinx Phone Control & Reporting Software
for a period of 1 year. All Offerors must be an Uplinx certified partner reseller.
2.0 APPLICABLE PUBLICATIONS AND STANDARDS
2.1 Specification Questions: Questions regarding this bid must be submitted on the
Vendor Services portal by 1:00PM Thursday, September 17, 2026. Responses
will be posted to the RFQ no later than 1:00PM Friday, September 18, 2026.
2.2 Additional Information: For additional information concerning this bid, including
procedures on how to submit a proposal, you must go to the City of Columbus
Vendor Services web site at CITY OF COLUMBUS VENDOR SERVICES
(columbusvendorservices.powerappsportals.com) and view this bid number.
Instructional video from Columbus Vendor Services is available at:
https://www.youtube.com/channel/UCTIkkGNM7GHIITzoqQVNJlA/videos?shelf_id=0&view=0&sort=dd
2.3 Correspondences: During the bidding and evaluation process, Bidders are
strictly prohibited from communicating with any City employees or officers
regarding this solicitation except through the method stated immediately above
during the Question & Answer Period. Any communication from the bidder to the
City after the Question & Answer period should be limited to only what is
necessary. Necessary communication required by the City will be communicated
clearly to Bidders. If any Bidder has a need to communicate with the City, the
communication should be sent to: DoTProcurement@columbus.gov. If a City
employee attempts to communicate with a bidder contrary to this provision, the
Bidder shall report said incident to the DoTProcurement@columbus.gov.
A violation of this section on the part of the Bidder will lead to disqualification.
3.0 REQUIREMENTS
3.1 General Information:
3.1.1 Term: The term of this agreement shall be from November 17, 2026 to
November 16, 2027. This agreement is not subject to automatic renewal.
3.1.2 Pricing: The bidder shall submit a firm, fixed unit price for annual software
renewal for the Uplinx items detailed in this Specification.
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City of Columbus, Department Technology
RFQ033669 - Uplinx Phone Control & Reporting Software Renewal
Detailed Specifications
3.2 Bidder Requirements: The City will use the requirements of this section to
determine if each bidder meets the minimum standards to be considered a
responsible bidder. References may be required as well as evidence of
authorized deal/reseller partnership. Bidder should be prepared to provide said
information upon request.
3.2.1 Software and Support Capabilities: Upon request bidders must
document, and submit their capability of providing the equipment and
warranty service specified herein.
3.2.2 Manufacturer Relationship: Upon request the bidder shall provide the
history of their relationship with manufacturer(s) that will potentially be
providing these types of equipment/parts and warranty service for the past
five years, including but not limited to the following:
a) Length of the relationship;
b) Level of the relationship;
c) A brief history of the relationship.
3.2.3 References: Upon request the bidder shall have documented proven
successful contracts from at least four customers that the bidder supports
that are similar in scope, complexity, and cost to the requirements of this
specification. Reference contact information shall include the customer
name, customer e-mail address, street address, telephone number, fax
number, contact name and software purchase date.
3.2.4 Software / Support Information: Upon request the bidder shall provide
a description of the entitlements provided.
3.2.5 Subcontractor Information Required: If subcontractor(s) are to be used,
please list names, addresses, telephone numbers and a contact person
for each subcontractor. All subcontracts must have valid contract
compliance certification. Should the offeror use subcontractors, the City
shall use the offeror as the primary contact point.
3.2 Product Requirement Specifications: The offeror shall provide Uplinx software
as follows:
Item Qty SKU/ Product Description
Product Code
1 1 PCT-ENT-1YR Phone Control Tool: Enterprise Renewal 1yr
2 1 RT-PRO-1YR Report Tool: Professional Renewal 1yr
4.0 ORDERING, DELIVERY and INVOICING
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City of Columbus, Department Technology
RFQ033669 - Uplinx Phone Control & Reporting Software Renewal
Detailed Specifications
4.1 Ordering Procedure: A written purchase order will be established. The Purchase Order
will have the delivery information and invoice information.
4.2 Invoicing: Each invoice shall show the City Purchase Order number, a brief description
identifying the item, the unit price, and the total amount. The invoice amount must
exactly match the purchase order amount in accordance with the bid proposal. All
Invoices should be mailed to the following address to ensure proper payment:
DoT/Fiscal
PO Box 2949
Columbus, OH 43216
Invoices can also be submitted electronically to:
DoTInvoices@columbus.gov
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