Demand Response Software Replacement

Location: Tennessee
Posted: May 13, 2026
Due: Jun 19, 2026
Agency: Metropolitan Transit Authority, Nashville, TN
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
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Project ID:

Title: Demand Response Software Replacement

Addenda: 0

Release Date: 5/13/2026

Due Date: 6/19/2026

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Demand Response Software Replacement
Request For Proposal
Mobility Services
Project ID: 2025207
Release Date: Wednesday, May 13, 2026
ยท Due Date: Friday, June 19, 2026 1:00pm
Posted Wednesday, May 13, 2026 2:25pm
All dates & times in Central Time
Draft Response Events RSVP No Bid36 days, 16 hours, 30 minutes


Post Information

Posted At:Wed, May 13, 2026 2:25 PM
Sealed Bid Process:No
Private Bid:No
Overview


Summary

WeGo Public Transit is seeking proposals from qualified vendors to replace our current Demand Response software system. WeGo will oversee the entire process. This includes selecting a vendor, managing implementation, and ensuring the system meets our operational and accessibility needs.

We are looking for a software solution that leverages artificial intelligence (AI), offers dynamic optimization, includes a mobile app for users, operates in the cloud, integrates real-time traffic data, and supports integration with third-party providers (including taxis and TNCs) in a broker-type function. The new system should provide scalable, intelligent solutions for managing paratransit services, and also commingle demand response and microtransit trips to optimize resources.

The selected vendor will be responsible for providing the software and supporting WeGo through the following tasks:

Software for Demand Response, Same day Choice program and Microtransit.

Implementation

Training and Change Management

Post-Implementation Support



Timeline

Release Project Date:
May 13, 2026
Pre-Proposal Meeting (Non-Mandatory):
May 27, 2026, 1:00pm
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Question/Clarification Submittal Deadline:
June 1, 2026, 1:00pm
Proposal Submission Deadline:
June 19, 2026, 1:00pm
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