RFQ - AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-FAMILY COMPLEXES, AND UNINCORPORATED RESIDENTIAL PROPERTIES

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
B. RFQ INSTRUCTIONS AND RULES
1. INSTRUCTIONS FOR SUBMITTING A QUOTE
1.1. It is Offeror's responsibility to submit a quote based on the most current RFQ, addenda thereto, County's
responses to Questions, any other information posted on BuyNet, and any diligence material made available by
the County. Offerors are advised to regularly check BuyNet for information. The County has no obligation to
contact Offerors directly with any such RFQ-related information.
1.1.1. To see all information related to this RFQ, to submit Questions, and to receive notifications of updates,
Offerors must select "Participate in RFx" for this solicitation in BuyNet.
1.1.2. If an Offeror is unable to download this document, an Offeror may request a hard copy from Department
of Purchasing and Contracting's front desk or contact clerical support at (858) 505-6367.
1.2. Forms required to be submitted with Offerors response to this RFQ are included in this RFQ or posted on the
County's web site at: https://www.sandiegocounty.gov/content/sdc/purchasing/purchasing-forms.html.
1.2.1. The County may update posted forms from time to time. Unless otherwise specified, Offerors may
submit the version of a form in place as of the date of the posting of this RFQ or any later version
thereof.
1.3. Offeror must submit a complete original quote in accordance with the format provided in this solicitation to the
County of San Diego, Department of Purchasing and Contracting, through electronic upload to BuyNet before
the Date and Time listed in Schedule.
1.3.1. If Offeror is unable to submit via BuyNet for any reason, Offeror may submit its quote via email to the
Contracting Officer listed in this document or provide the Purchasing and Contracting front desk with
either (i) electronic files on CD/DVD; or, (ii) a printed quote. Offeror must prominently mark such
submissions with the RFQ number on the outside of the packaging. Please use this method only if
unable to submit through BuyNet.
2. QUESTIONS
2.1. Offerors shall direct requests for explanation regarding the RFQ or related documents to the Contracting
Officer, in writing, as a question ("Question"). Offerors may submit Questions by sending a message to the
Contracting Officer through the "Discussions" functionality in BuyNet.
2.2. The County may choose not to respond to Questions received after the date and time stated in the Schedule for
Question submission. Offeror is responsible for ensuring that Questions are received by the County.
3. QUOTE FORMAT
3.1. Submit electronic quotes as files in .pdf format, except where specified otherwise. For pages other than
signature pages, converted and searchable formats are preferred.
3.2. All quotes shall be signed with a handwritten signature by an authorized officer or employee of Offeror.
4. QUOTE ORGANIZATION
4.1. Your quote should be organized in accordance with the Submittal Items in this RFQ.
4.1.1. Offerors shall organize content to correspond to the applicable exhibit and question or item within each
exhibit.
4.1.2. Offerors shall separate each exhibit into one or more files, clearly named as to the exhibit and order.
4.1.3. Pages shall be consecutively numbered within each exhibit at the bottom or top margin of each page.
4.1.4. Cost/Price information:
4.1.4.1. Offerors must place all cost and pricing information within the Cost/Price exhibit. Price shall
be inclusive of all proposed compensation.
4.2. Confidential/Proprietary information:
4.2.1. The County is a public agency subject to the California Public Records Act, Government Code
7920.000, et seq. Some or all of the documents submitted in response to this RFQ may be subject to
disclosure, and the County intends to publish any resulting contracts to its public website.

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
4.2.2. It is Offeror's responsibility to identify and separate into a "CONFIDENTIAL/PROPRIETARY"
exhibit and to provide a signed Nondisclosure Indemnification Agreement for:
4.2.2.1. All confidential information that Offeror represents, with legal basis, is exempt from
disclosure pursuant to the California Public Records Act, including PI (Personal Information),
PII (Personally Identifiable Information), or PHI (Protected Health Information);
4.2.2.2. Any proprietary or other information Offeror represents, with legal basis, is exempt from
disclosure under the California Public Records Act and wishes to protect from disclosure.
4.2.3. The "CONFIDENTIAL/PROPRIETARY" exhibit must be clearly labeled with all pages marked as
"CONFIDENTIAL/PROPRIETARY."
4.2.4. Offeror should reference material in the "CONFIDENTIAL/PROPRIETARY" exhibit where it is
needed to respond to a Submittal Item through citation to the "CONFIDENTIAL/PROPRIETARY"
exhibit (for example "See response 1 contained within the 'CONFIDENTIAL/PROPRIETARY'
exhibit for staff Social Security numbers").
4.2.5. If the County determines that a submission improperly designates information as confidential or
proprietary, the County may, at its sole discretion: (i) deem the information releasable; (ii) declare the
submission non-conforming/non-responsive; (iii) remove such information, or (iv) take any other
appropriate action. (Note: Pricing and Terms and Conditions are generally not confidential under the
California Public Records Act).
5. QUOTE EVALUATION
5.1. Evaluations may consider factors such as technical merit, experience, capacity, history of Offeror compliance,
availability, price, and more to determine the quote(s) that provide the best value to the County.
5.2. During evaluation, the County may appropriately consider the sustainability and social, human health,
environmental, and economic impact of Offeror's proposed products and/or approach to providing goods and/or
services, in accordance with Board Policy B-67. Therefore, Offerors are encouraged to include relevant
information in their quotes, to the degree related to the goods or services sought.
5.3. During evaluation, the County may appropriately evaluate the cultural competency of Offeror and Offeror's
proposed approach to providing goods and services. Therefore, Offerors are encouraged to include relevant
information in their quotes, to the degree related to the goods or services sought.
5.4. When evaluating an Offeror's cost or pricing, the County may also consider the effect of the quote on the overall
total cost to the County.
6. COUNTY COMMITMENT
6.1. This RFQ does not commit the County to award a contract, nor does it commit the County to pay any of
Offeror's costs incurred in the preparation or submission of the quote. Further, Offeror shall not incur any
reimbursable cost in anticipation of a contract award.
6.2. Neither Offeror nor any of its representatives shall have any claims whatsoever against the County or any of its
respective officials, agents, or employees arising out of or relating to this RFQ or these procedures (other than
those arising under a definitive contract with Offeror in accordance with the terms thereof).
6.3. The County reserves the right to separately procure the same or similar goods or services.
6.4. The County may withhold all information regarding this procurement until after negotiations are complete,
including, but not limited to: the number of quotes received; the identity of Offeror(s); the content of quotes;
the County's evaluation and results thereof. Information releasable after the conclusion of negotiations is
subject to the disclosure requirements and withholding exemptions of the California Public Records Act.
6.5. Pursuant to County Charter 703.10 and 916, award of a contract resulting from this RFQ may be subject to
the County's requirement to determine that the services can be provided more economically and efficiently by
an independent contractor than by persons employed in the Classified Service.
6.6. In the event that an Offeror is involved in a merger, acquisition, or other change in control, the County reserves
the right to award a contract to a resulting entity.

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
7. DILIGENCE AND DUTY TO INQUIRE
7.1. Should Offeror find discrepancies in or omissions from, or be in doubt as to the meaning of, the RFQ or related
documents, Offeror shall have a duty to submit a Question to the County.
7.2. Offerors are expected to perform reasonable due diligence with regard to this RFQ and the work required,
including, but not limited to, information that is publicly or otherwise reasonably available and, if applicable,
information that can be obtained during a site visit (including verification of measurements, conditions, and
other attributes). Neither the selected Offeror(s), nor any Offerors, shall be entitled to any price adjustment or
other relief based upon information that was discovered or should have been discovered through due diligence.
7.3. The County makes no representation or warranty, express or implied, as to the accuracy or completeness of any
diligence material or other information provided by the County or any of its agents, representatives, contractors,
or consultants. Such information may reflect good faith assumptions, estimates, or projections, which may or
may not prove to be correct.
7.4. Offeror should not rely upon oral statements made or explanations given by the County, including any oral
responses to Questions or other inquiries. No prior, current, or post award communication(s) with any officer,
agent, or employee of the County shall affect or modify any terms or requirements of this RFQ, except as
explicitly provided for in this RFQ.
8. OFFEROR COMMUNICATIONS
8.1. All communications from Offeror (including its employees, agents, and representatives) to the County or its
officers and employees (including consultants working on or assisting with this procurement), related to this
RFQ or Offeror's quote, must be directed in writing exclusively to the Contracting Officer, unless otherwise
authorized in writing by the Contracting Officer. Offerors shall not communicate with or attempt to contact any
other County personnel about this solicitation, except as otherwise allowed for in this RFQ or by law. Any
improper contact may, at the County's sole discretion, cause Offeror to be removed from consideration for
contract award.
8.2. If Offeror issues any public announcement or otherwise engages in communication that, in the County's sole
determination, compromises the integrity of this RFQ process or attempts to restrain competition, Offeror may
be removed from consideration for award.
8.3. Audio and/or video recording of presentations, discussions, negotiations, or other communications with the
County regarding this RFQ are prohibited, unless specifically authorized in writing by the Contracting Officer.
9. SOLICITING EMPLOYEES
9.1. Until contract award, Offerors shall not, directly or indirectly, solicit any employee of the County to leave the
County's employ in order to accept employment with Offeror, its affiliates, actual or prospective contractors,
or any person acting in concert with Offeror without prior written approval of the County's Contracting Officer.
This paragraph does not prevent the employment by Offeror of a County employee who has initiated contact
with Offeror.
10. PROHIBITED CONTRACTS AND SUBCONTRACTS
10.1. In accordance with Section 67 of the San Diego County Administrative Code, the County shall not contract
with, and shall reject any quote submitted by, the person or entities specified below, unless the Board of
Supervisors finds that special circumstances exist which justify the approval of such contract:
10.1.1. Persons employed by the County or of public agencies for which the Board of Supervisors is the
governing body;
10.1.2. Profit-making firms or businesses in which employees described in subsection 11.1.1 serve as officers,
principals, partners, or major shareholders;
10.1.3. Persons who, within the immediately preceding twelve (12) months, came within the provisions of
subsection 11.1.1 and who (i) were employed in positions of substantial responsibility in the area of
service to be performed by the contract; or, (ii) participated in any way in developing the contract or its
service specifications; and

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
10.1.4. Profit-making firms or businesses in which the former employees described in subsection 11.1.3 serve
as officers, principals, partners, or major shareholders.
10.2. Per Board Policy A-79, a successful Offeror that is a non-profit corporation shall not subcontract any work
under the agreement with a related for-profit subcontractor where an interlocking directorate, management, or
ownership relationship exists, unless specifically authorized by the Board of Supervisors.
10.3. Offeror certifies that, if awarded a contract under this RFQ, such contract will be in compliance with Sections
11.1 and 11.2 above. Offeror shall promptly notify the County of any change in circumstance affecting these
provisions.
11. CALIFORNIA REVENUE & TAXATION CODE 18662
11.1. In compliance with California Revenue and Taxation Code 18662, if Offeror is a non-resident of California
(out-of-state invoices) that receives California source income and has not completed Franchise Tax Board Form
590, there may be a backup withholding on all payments. Fifteen (15) business days prior to the first payment
from the County, new suppliers or suppliers with expired forms or forms with incorrect information must submit
new forms to the County (forms are available from the Franchise Tax Board website listed below).
11.2. Under certain circumstances, Offerors may be eligible for reduced or waived nonresident withholding. If
Offeror has already received a waiver or a reduced withholding response from the State of California and the
response remains valid, Offeror should submit the response to the County in lieu of the forms. Failure to submit
the required forms will result in withholding of payments. Offerors should access the Franchise Tax Board
websites, listed below, for tax forms and relevant information regarding non-resident withholding, including
waivers or reductions. The County will not give Offerors any tax advice. It is recommended that Offerors speak
with their tax advisers and/or the State of California for guidance.
Franchise Tax Board Websites:
https://www.ftb.ca.gov
https://www.ftb.ca.gov/forms/search/
11.3. If selected for award, Offeror must submit applicable forms to the Auditor & Controller via fax, at (858) 694-
2060, or mail originals to: County of San Diego, 5530 Overland Avenue, Suite 410, San Diego, CA 92123. The
P.O. Number or Contract Number (if available) and "California Revenue and Taxation Code 18662" must
appear on fax cover sheet and/or the outside of the mailing envelope.
12. W-9 FORM
12.1. If selected for award, Offeror must complete and submit a W-9 form if a current form is not on file with the
County.

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
C. SUBMITTAL ITEMS
1. EXHIBIT 1 - REQUIRED FORMS
1.1 Submit a completed and signed Offeror's Cover Page (PC600) form
* Required for all Offerors
* Located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC600_dpc_Offerors_Cover_Page.pdf
1.2 Submit a completed and signed Representations and Certifications form (PC601)
* Required for all Offerors
* Located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC601_dpc_Reps_and_Certs.pdf
1.3 Submit a completed and signed Small-Local Business Self-Certification Form (PC610)
* All Offerors are encouraged to complete this form to support County data collection.
* Located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC610_dpc_Small_Local_Self_Cert.pdf
1.4 Submit a completed and signed Nondisclosure Indemnification Agreement (PC620) (if applicable).
* Required if submitting Confidential/Proprietary Information (see RFQ Instructions and Rules section 4.2)
* Located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC620_dpc_Nondisclosure_Indemnity.pdf
2. EXHIBIT 2 - PROGRAM/TECHNICAL EXHIBIT
2.1 Technical Approach
2.1.1 Confirm (YES/NO) your agreement to comply with the Exhibit A - Statement of Work requirements as stated.
Yes No
2.1.1.1 If yes, describe how your organization intends to meet the Exhibit A - Statement of Work requirements
outlined in section 3 and 4. In your description, include techniques that you will utilize to encourage
compliance and steps that you would take when you encounter non-compliance.
2.1.2 Describe how personnel will be efficiently located to provide services as part of this agreement. Include in the
description:
2.1.2.1 Detail the office location of all personnel proposed to be available to provide services related to work
under this agreement.
2.1.2.2 Detail the availability of all personnel proposed to be available to provide services related to work under
this agreement.
2.1.2.3 Describe all applicable primary and subcontractor references available to support the services.
2.1.3 Describe how your firm manages project performance to ensure for example that schedules and budgets are
adhered to; on-going project risks are identified and mitigated, and project status updates are provided to
customers. Include in your description:
2.1.3.1 Internal/External processes established to ensure project performance and tracking.
2.1.3.2 Any applicable tools utilized to ensure performance.
2.1.4 Describe how your firm manages quality assurance to ensure that quality of work product delivered to the County.
Include in your description:
2.1.4.1 Established processes to ensure quality.
2.1.4.2 Internal peer review processes.
2.1.4.3 Any applicable tools utilized to ensure quality assurance.
2.2 Offeror and Offeror Personnel Experience, Qualifications and Capacity

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
2.2.1 Confirm (YES/NO) Offeror has experience in conducting recycling technical assistance, implementing waste
diversion programs, and providing outreach and education to Commercial Businesses.
Yes No
2.2.1.1 If yes, please describe this experience in detail. Provide at least three (3) examples. Include in your
description:
2.2.1.1.1 Client Name.
2.2.1.1.2 A summary description of the work that your firm performed.
2.2.1.1.3 Project Start Date/End Date.
2.2.2 Confirm (YES/NO) Offeror has experience in conducting recycling technical assistance, implementing waste
diversion programs, and providing outreach and education to Multi-Family Complexes with five (5) or more units.
Yes No
2.2.2.1 If yes, please describe this experience in detail. Provide at least three (3) examples. Include in your
description:
2.2.2.1.1 Client Name.
2.2.2.1.2 A summary description of the work that your firm performed.
2.2.2.1.3 Project Start Date/End Date.
2.2.3 Confirm (YES/NO) Offeror has experience in conducting recycling technical assistance, facilitating workshops
and events, and providing outreach and education to Residential Properties.
Yes No
2.2.3.1 If yes, please describe this experience in detail. Provide at least three (3) examples. Include in your
description:
2.2.3.1.1 Client Name.
2.2.3.1.2 A summary description of the work that your firm performed.
2.2.3.1.3 Project Start Date/End Date.
2.2.4 Provide a list of all sub-contractors who are being utilized to perform services related to this agreement. For each
proposed sub-contractor:
2.2.4.1 Describe the role/tasks to be performed.
2.2.4.2 Provide a list of relevant projects of similar scope to the work being performed by sub-contractors
within the past five (5) years. For each project example listed include:
2.2.4.2.1 Client Name.
2.2.4.2.2 A summary description of the work performed by the sub-contractor.
2.2.4.2.3 Project Start Date/ End Date.
2.2.4.3 If subcontractors are not being proposed, please state "N/A" in this section.
2.2.5 References. Provide three (3) business references for whom your organization has provided services of similar
scope and size with the County requirements. Include in your description:
2.2.5.1 Customer/Agency name.
2.2.5.2 Contact details (address, phone number, and email address).
2.2.5.3 A description of the similarities in scope to that of the County's project.
2.2.5.4 Date of contract award and contract expiration.
Please do not include County of San Diego Personnel as references.
2.2.6 Provide the names of personnel available to be assigned to provide services as part of this agreement for each of
the three positions as outlined in the Exhibit A Statement of Work (Recycling Specialist 1 and Recycling
Technician 1 & 2). Include for all personnel:
2.2.6.1 Pertinent experience that supports their assignment to the positions outlined.
2.2.6.2 Applicable additional qualifications (educations, certifications etc.)

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
DO NOT include any personal information on resumes such as social security numbers, home addresses, personal
phone numbers, etc.
3. EXHIBIT 3 - COST/PRICE EXHIBIT
3.1 Submit a completed Payment Schedule.
4. EXHIBIT 4 - ACCEPTANCE OF TERMS AND CONDITIONS
4.1 Confirm acceptance "YES/NO" of the County of San Diego's Draft Agreement (including insurance
requirements):
YES NO
4.1.1 If "NO," provide a detailed list of exceptions to the terms and conditions, the nature of its concern, and
what terms the Offeror is willing to accept.
Note: The Offeror will be deemed to have accepted any terms and conditions of the Contract to which
it does not take exception to. The County may, as part of its evaluation process, conclude that exceptions
are so numerous and/or material as to make Offeror's response to the solicitation unacceptable.
5. EXHIBIT 5 - CONFIDENTIAL PROPRIETARY
5.1 Include any Confidential/Proprietary Information in this exhibit, in accordance with RFQ Instructions and Rules
section 4.2

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
D. REQUIRED FORMS
(RESERVED)

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 13124
DEPARTMENT OF PUBLIC WORKS
AS-NEEDED RECYCLING TECHNICAL ASSISTANCE FOR UNINCORPORATED BUSINESSES, MULTI-
FAMILY COMPLEXES, AND UNICORPORATED RESIDENTIAL PROPERTIES
E. STATEMENT OF WORK
1. Scope of Work
The County has a requirement for As-Needed Recycling Technical Assistance for Unincorporated Commercial Businesses and
Multi-Family Complexes - Lot 1, and Unincorporated Residential Properties - Lot 2. The County of San Diego's (County) recycling
programs are intended to increase diversion of recyclable and organic materials from landfills, conserve landfill capacity, extend
the useful life of local landfills, promote edible food recovery operations, and support compliance with State and local waste
diversion requirements. The County has set a goal of diverting eighty percent (80%) of all waste in the unincorporated areas by
2030. To support this goal, the County is requesting as-needed professional solid waste planning and recycling support services.
2. Background
The scope of work encompasses providing professional assistance to waste generators within the unincorporated areas of the County
of San Diego by implementing a comprehensive diversion program at various facilities and properties. Technical assistance and
services will be provided to both densely and sparsely populated areas within the unincorporated areas of the County of San Diego.
Densely populated areas include census tracts that have a population density of seventy-five (75) or more people per square mile,
such as Spring Valley, Lakeside, Ramona, Fallbrook, etc. Sparsely populated areas include census tracts that have a population
density of less than seventy-five (75) people per square mile, such as Campo, Boulevard, Borrego Springs, Descanso, etc. This
scope of work will primarily focus on properties that are required to comply with the County's Solid Waste Ordinance, Assembly
Bills 341, 827, 1826, and Senate Bill 1383. For the purposes and execution of the scope of work, the Contracting Officer's
Representative shall be referred to as the COR. Projects will be assigned based on level of work required and availability of funds.
Most of the work will be performed in the field or in the consultant's office. Consultants will be available on an on-call basis to
work in the County office at the Recycling Technician or higher level.
UNINCORPORATED COMMERCIAL BUSINESSES, MULTI-FAMILY COMPLEXES, AND RESIDENTIAL PROPERTIES
3. Services for Unincorporated Commercial Businesses and Multi-Family Complexes - Lot 1
Commercial waste generators include business, for-profit and non-profit organizations, and multi-family complexes with five (5) or
more units.
3.1 Market Discovery and Market Development
3.1.1 This phase includes identifying waste generators by their Standard Industrial Classification (SIC), square footage,
number of employees/tenants/etc., whether they are a food generator, address, business name, and/or other relevant
contact information/data. Primary focus of work should follow a hierarchy of largest to smallest generators of waste in
each category while being mindful to cluster sites by community as they are being identified. Contractors may need to
contact waste haulers to determine waste generation.
3.1.2 Project facilities will be provided by the COR unless otherwise directed.
3.1.3 Project facilities proposed by the contractor will be approved by the COR prior to engagement.
3.2 Commercial Technical Assistance and Support
3.2.1 Commercial technical assistance and support may include but is not limited to waste assessments, waiver assessments,
self-haul checks, material deliveries, and door-to-door outreach.
3.2.2 Contractor shall develop and/or maintain training materials for Contractor's staff and subcontractors on program
implementation.
3.2.3 Contractor shall maintain correspondence (including phone calls, emails, and mail) with waste generators, waste
haulers, County personnel, and other applicable stakeholders.
3.2.4 Once the contractor has been supplied with or identified a list of commercial generators, they may be required to reach
out via email and/or telephone to inform the site of an upcoming County assessment or site visit.
3.2.5 The exact outreach protocol shall depend on the participation level of the site but may include:
3.2.5.1. Regulation overview: Contractor shall visit commercial sites to introduce and/or inform owner/management
of local and state recycling requirements. Outreach should focus on educating commercial sites on regulations
and preparing them for the County's waste assessment and enforcement processes.