K25-0090-29 Call Center Services

Location: Maryland
Posted: Mar 12, 2025
Due: Apr 3, 2025
Agency: State Government of Maryland
Type of Government: State & Local
Category:
  • Q - Medical Services
  • V - Transportation, Travel and Relocation Services
Solicitation No: BPM049027
Publication URL: To access bid details, please log in.
ID: BPM049027
Title: K25-0090-29 Call Center Services
Status: Open
Due / Close Date: 4/3/2025
Publish Date: 3/12/2025 12:55:34 PM
Main Category: Call management systems or accessories
Solicitation Type: Public Notice
Issuing Agency: Maryland Judiciary

Solicitation Summary
Title
K25-0090-29 Call Center Services
ID
BPM049027
Alternate ID
Lot #
1
Round #
1
Status
Open
Due / Close Date (EST)
Apr 3 2025 4:30PM
Due / Close Date (EST)
Apr 3 2025 4:30PM
Solicitation Type
Public Notice
Main Category
Call management systems or accessories
Issuing Agency
Maryland Judiciary
Procurement Officer / Buyer
Joeshia BRAWNER
See All
Email
joeshia.brawner@mdcourts.gov
Solicitation Summary

The Administrative Office of the Courts (AOC) exclusively accepts Bids and Proposals through its Procurement Portal at www.mdcourts.gov/procurementportal . This public notice is being issued on eMMA to inform potential suppliers of a Judiciary procurement opportunity. To view and respond to this solicitation, please visit: https://mdcourts.bonfirehub.com/opportunities/177332

Additional Instructions
The Administrative Office of the Courts (AOC) issues this Request for Proposals (RFP) on behalf of the Judicial Information Systems (JIS) department to provide professional call center services.
Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Pre-Bid Conference Details
Small Business Reserve Designation
No

Procurement Program Participation Goals

VSBE Participation (%)
MBE Participation (%)
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Attachments
RFx Documents for K25-0090-29 Call Center Services (BPM049027) - Lot : 1 / Round : 1
Title Type Att. Last Modified on UTC-4 Creation Date UTC-4 Validity End Date
K25-0090-29 - Call Center Services Attachments & Appendixes (Approved) 3/12/2025 12:54:41 PM 3/12/2025 12:54:41 PM
1 Result(s)
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